I can’t say anything bad about this place from Dr. Wolff to the other doctor they were both so great. The nurse, the one that would draw my blood to the front staff. Hands down I…I can’t say anything bad about this place from Dr. Wolff to the other doctor they were both so great. The nurse, the one that would draw my blood to the front staff. Hands down I felt heard from the first day I went for my consultation back in January 2024. We started our IUI process like directed and on Feb. 14, 2024 we completed the IUI with Dr. Wolff and her staff. From the moment we went in she asked what was our plan and if that matched to what she thought as well. We had done two IUI before in Odessa, tax which felt like that doctor only wanted my money each visit. But with Pelex the process felt so relaxed and easy that we thought the IUI wasn’t successful but here we are 27 weeks pregnant. If your from the Permian basin or around here place stop and see them and give them a try! Thank you ladies and dude for everything yall did for us. Hopefully we see yall next year for baby 2 🥹🥹Fertility clinic
Pelex Fertility
Lubbock, TX · (877) 355-3585
- Website
- pelexfertility.com
- Phone
- (877) 355-3585
- Location
- Lubbock, TX

Patient reviews
Excerpts come from public listings. Show more reveals the excerpt stored here; the original source has the full review.
20 excerpts on this page23 Google reviews
Update 4/24- it’s very unprofessional for pelex to make a comment with specific dates and even comment in regards to my account on this review. You obviously have my information…Update 4/24- it’s very unprofessional for pelex to make a comment with specific dates and even comment in regards to my account on this review. You obviously have my information you could have gotten someone to contact me to get my story on these issues. Regardless of who’s patient I was it should have been someone responsible to contact me after treatment. I am pretty sure Doctor Wolff had a list of every patient that was in her clinic. Pay attention to reviews before spending 30k or more like I did . Everything was going good while Dr. Phy was there. I will say the embryologist . Never called or gave me updates on my embryos. I never found out what grade my embryos were. Dr.Phy had left as well as the other medical staff we had been working with. This transition was not smooth, and Dr. Wolfe never called to discuss continuing treatment, I was told to reach out myself through the portal. I felt left in the dark and the medical team ive been working with leaving without any explanation really bugged me. I went To give blood work one morning DR. Wolfe had just fired a staff member and was standing in the doorway while staff member got there belongs. It was very uncomfortable and very unprofessional. Its upsetting Fertility isn’t cheap and my insurance didn’t pay anything . I was very disappointed with Pelex and how their treatment went after DR Phy left.I felt that this clinic treated me as an after thought, and this process is such a difficult one both emotionally and physically that I firmly believe that patients should be put…I felt that this clinic treated me as an after thought, and this process is such a difficult one both emotionally and physically that I firmly believe that patients should be put first.I originally went over to Pelex due to Dr. Phys transfer there. At my initial appointment, I overheard the front desk talking about me not completing a certain document & being…I originally went over to Pelex due to Dr. Phys transfer there. At my initial appointment, I overheard the front desk talking about me not completing a certain document & being irritated that I’d showed for my appointment. I was told to begin fertility meds & they were never filled on time. Was continuously not scheduled with Dr. Phy & given no reason why. Did extensive bloodwork because Dr. Wolfe said I might have ovarian reserve. Results were never discussed thoroughly & was left questioning for months. The clinic never told me Dr. Phy parted ways with them. I found out MONTHS later & realized they never told me so they could continue to take my business. The process with them was infuriating & feel like I’ve lost nearly a year in our journey. I did not feel seen or heard here. I feel like they used Dr. Phy to gain business & kept everyone in the dark when she left. I wish them well in their future, but they won’t be in mine.I'm updating my review as since I left this review, Dr. Phy had left as well as the other medical staff we had been working with. This transition was not smooth, and when Dr.…I'm updating my review as since I left this review, Dr. Phy had left as well as the other medical staff we had been working with. This transition was not smooth, and when Dr. Wolfe called to discuss continuing treatment, she answered the questions but I did not feel great after getting off the phone. I felt left in the dark and the medical team we'd been working with leaving without any explanation from anyone as to why. My husband and I opted to find another clinic because I couldn't shake the bad feeling I got every time I spoke with the clinic. There was a nurse working there that said it was a great idea for us to go somewhere else as a lot of people were wanting to get a new job. That tells me all I needed to know. OLD: My husband, gestational carrier, and myself switched over from Texas Tech to here with Dr. Phy and we could not be happier. Unfortunately we had our last transfer attempt recently that ended up not sticking but the team has been beyond supportive, very responsive, Dr. Phy is clearly proud of what she does, is a cheerleader for all of her patients and is willing to take time with everyone without rushing. I could not say enough good things about his clinic. The admin staff are all great too! Very polite, helps with any and all questions. We are looking to do another attempt and there's no way I would travel to any other clinic. I recommend Dr. Phy to anyone starting their journey or looking to switch to a new clinic. Pelex is truly amazing.Dr. Wolff was an invaluable resource during my journey to parenthood. There is so much at stake when undertaking fertility treatments- the emotional and financial investments are…Dr. Wolff was an invaluable resource during my journey to parenthood. There is so much at stake when undertaking fertility treatments- the emotional and financial investments are sky high. Dr. Wolff helped me navigate my options and make decisions with clear eyes. I was a patient at a large practice and while they have great success rates, the protocols the doctors use were often just templates they were following and not tailored to me and my specific set of circumstances. I had been spending hours on message boards, trying to understand the emerging science in the ever-changing field of fertility medicine. It was such a relief to turn to Dr. Wolff and trust that she had all of the information on the latest best practices and innovations and how to best apply them to my treatment. In the end, all of Dr. Wolff's diligence paid off: I became a mom- twice!Dr. Wolff is amazing! I would not hesitate to refer any of my friends or family to her.Dr. Wolff is amazing! She provided me invaluable guidance and support when I was diagnosed with endometriosis last year. I am so grateful for her expertise and knowledge when it…Dr. Wolff is amazing! She provided me invaluable guidance and support when I was diagnosed with endometriosis last year. I am so grateful for her expertise and knowledge when it comes to navigating complex pelvic health and fertility issues. She listens carefully, takes time to answer all of your questions, and really cares about you as a person. Dr. Wolff is the best and I highly recommend her and Pelex!Dr. Wolff is an amazing, smart, invested practitioner and her help and support have been invaluable to me.I love Dr. Wolff and nurse Jen, they are always so quick to answer my questions. Every experience here has been personal which I love, my last clinic I only saw my doctor once I…I love Dr. Wolff and nurse Jen, they are always so quick to answer my questions. Every experience here has been personal which I love, my last clinic I only saw my doctor once I have seen Dr Wolff every time. Also the lady who does their labs is literally amazing I love seeing her every time my husband agrees she is the best and so kind!Dr. Wolff has been a wonderful physician, caring and attentive. She takes her time and throughly explains each step of the process. We continue to appreciate her care and…Dr. Wolff has been a wonderful physician, caring and attentive. She takes her time and throughly explains each step of the process. We continue to appreciate her care and expertise as we navigate an unfamiliar journey.Thank you for your 5-star review, Jenna!Dr. Wolfe and her staff are so kind and knowledgeable on an infertility journey. They are helping me with all aspects of my journey including my own health.Dr. Wolff is incredibly kind, patient, empathetic and thoughtful in her approach. She has been a great resource as well as source of comfort. She listens carefully and offers…Dr. Wolff is incredibly kind, patient, empathetic and thoughtful in her approach. She has been a great resource as well as source of comfort. She listens carefully and offers solutions and pathways forward.I cannot speak highly enough of Dr. Wolff and her staff. After meeting with multiple specialists in unsuccessful attempts to determine the cause of my recent rapid health decline,…I cannot speak highly enough of Dr. Wolff and her staff. After meeting with multiple specialists in unsuccessful attempts to determine the cause of my recent rapid health decline, I was referred to Dr. Wolff. Not only was I able to get an appointment much more quickly than with any other specialist, she also listened intently to my history and was able to sift through and analyze my data to pinpoint the exact further testing I needed. Sure enough, the tests she ordered revealed the root of my health issues. She then encapsulated all of my data combined with my health history—much of which I only communicated verbally one time—into a written referral for the doctor to whom will take over my care. Now I can begin receiving the correct medication and treatment I need to restore my health. Additionally, her staff members are quick and thorough in their responses—they understand and answer all my questions comprehensively. I have been so well cared for by the entire team and feel very privileged to have been a patient of her practice.I began with Pelex as a virtual consult as I considered the overwhelming process of egg freezing. Through the help of Dr. Wolff, we reviewed my early bloodwork and helped me…I began with Pelex as a virtual consult as I considered the overwhelming process of egg freezing. Through the help of Dr. Wolff, we reviewed my early bloodwork and helped me design an optimal diet to manage my PCOS and ultimately go through 2 rounds of highly successful retrievals. I was thrilled that at age 38 I was able to preserve 40 eggs, and Dr. Wolff worked with my insurance company to make this a covered process. I have a demanding job with extensive travel, and the peace and empathy she brought to a stressful moment in my life helped me battle through the range of emotions that come with hormones, weight changes, and post procedure effects. I felt like I had a safe place to speak and bounced back quickly as a result of Dr. Wolffs warmth. Highly recommend Pelex to have a trusted clinician talk through your options and design a custom protocol for your optimal results.For how sensitive of a topic as infertility is, Pelex has done an incredible job at making us feel comfortable and educating us throughout this journey. Dr. Wolff is a wealth of…For how sensitive of a topic as infertility is, Pelex has done an incredible job at making us feel comfortable and educating us throughout this journey. Dr. Wolff is a wealth of knowledge and we’re grateful to have found her; she is straightforward and takes the time to listen to our every concern. We can’t say enough good things about the staff at Pelex!100% recommend this place for virtual or in person care. Dr.Wolff is extremely knowledgeableDr. Wolff helped me immensely when navigating the complex process of trying to have children via IVF and gestational surrogacy. She has deep expertise, wisdom, experience, and the…Dr. Wolff helped me immensely when navigating the complex process of trying to have children via IVF and gestational surrogacy. She has deep expertise, wisdom, experience, and the ability to listen carefully, care about you as a person, communicate effectively, and advocate on your behalf. I recommend Pelex highly!Dr. Wolff was kind...personable and warm....seemed inept to do her job...each procedure that she did with me, it felt like she had not done it before or had little experience…Dr. Wolff was kind...personable and warm....seemed inept to do her job...each procedure that she did with me, it felt like she had not done it before or had little experience doing it...outcomes were terrible and I paid the price...felt like I had no outlet to voice my concernsWho you would meet

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Pelex Fertility
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Fertility clinic
State
Texas
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