Last updated August 4, 2026

Privacy policy.

How we collect, use, and protect information across our website, portal, and apps, including MHB Journey.

Privacy Terms Cookies
The short version
We collect only what you volunteer — name, address, email, phone. We use it to operate the site and deliver the services you request. MHB Journey supports guest use without a name or email. Your Pile stays on your device unless you choose to export it. Customer data is never shared with third parties for marketing. You can request deletion anytime — see the Data Deletion page.
1.
MHB Journey roles and guest use

MHB supplies and authorizes the event programme, Surrogacy Advisor directory, registration programme, and event communications. Patriot Conceptions builds, operates, and distributes the app. Guest use requires no name or email; the service keeps a protected token hash, event ID, timestamps, and registration status.

2.
Registration and actions you choose

A raw registration code is used for verification and is not retained or logged. Consultations, badge sharing, PC follow-up, and alerts send only the fields shown before you confirm. They never attach Your Pile, Pulse answers, or the raw registration code automatically. Pulse is disabled for the initial release.

3.
Your Pile stays on your device

Pile photos, voice notes, recognized text, labels, and private notes stay in the app's private storage. They leave only through an export you start. The destination you choose then controls its copy, and the app cannot recall it.

4.
Processing and diagnostics

Cloudflare runs the protected event API and signed public snapshots. Apple and Google handle app distribution and optional notifications. Android text recognition runs on-device; Google ML Kit may receive limited app, device, installation, performance, size, feature, and error diagnostics, but not the image or recognized text.

5.
Retention, withdrawal, and deletion

Guest sessions normally expire after 30 days and duplicate-request records after 7 days. Pending PC contact data uses a short encrypted delivery window, normally no more than 7 days. In Privacy & support you can revoke or withdraw supported actions, turn off alerts, and delete server-held event data. Never email us a registration code.

6.
Collection of your personal information

To provide the products and services offered on our site, we may collect personally identifiable information — first and last name, mailing address, email, phone. We collect nothing unless you voluntarily provide it, for example when registering an account, sending us an email, or submitting payment information for a service.

7.
Use of your personal information

We collect and use your information to operate the website and deliver the services you've requested, and to inform you of other products or services available from Patriot Conceptions and its affiliates.

8.
Sharing with third parties

Customer data is not shared with third parties for promotional or marketing purposes. Mobile opt-in and consent information is never shared with anyone, for any purpose.

9.
Security of your information

We secure your personal information from unauthorized access, use, and disclosure, using industry-standard safeguards for data transmitted across the internet.

10.
Children under thirteen

We do not knowingly collect personal information from children under 13. If you are under 13, you must ask a parent or guardian for permission to use this website.

11.
Changes to this statement

We may occasionally update this policy to reflect company and customer feedback — check back periodically. Continued use of the site after changes constitutes acceptance.

Questions about this policy?

info@patriotconceptions.com · (888) 807-1126