This was my first experience, and I am endlessly grateful that I chose this clinic. From beginning to end, I was surrounded by care, attention, and support. My nurse, Illy, helped…This was my first experience, and I am endlessly grateful that I chose this clinic. From beginning to end, I was surrounded by care, attention, and support. My nurse, Illy, helped me through this entire journey. Thanks to her, I never felt afraid. She was there for me whenever I felt anxious or unsure. She was my kind and gentle guide through it all. Dr. Ekpo is an outstanding specialist and a true professional. I am incredibly grateful to her for giving me the chance to have a baby. I am deeply thankful to the entire Kindbody team for my long-awaited pregnancy. I am grateful to every nurse for treating me with such care, gently drawing blood, and making ultrasounds comfortable and painless. Special thanks to Erika for her positive attitude. I felt especially comfortable with her, perhaps also because she reminded me so much of my sister. I love and send hugs to the entire Kindbody team. I wholeheartedly recommend this clinic to every woman!Fertility clinic
Kindbody - San Francisco
San Francisco, CA · San Francisco Bay Area · (628) 777-7064
- Website
- kindbody.com
- Phone
- (628) 777-7064
- Location
- San Francisco, CA

Patient reviews
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49 excerpts on this page67 Google reviews
Everyone is very kind and professional! Dr Expo and Erica Keller are very knowledgeable and helpful - answering all my questions. They eased any fears I had about egg retrieval…Everyone is very kind and professional! Dr Expo and Erica Keller are very knowledgeable and helpful - answering all my questions. They eased any fears I had about egg retrieval and made the day simple and straightforward. I felt fine after the procedure and was able to quickly be up and about resuming normal activities. I’m so grateful for the kindness of the nurses and doctors!Kindbody and staff are so welcoming I've never had this experience before with any other clinic! They are very informative and helpful with helping you understand your choices and…Kindbody and staff are so welcoming I've never had this experience before with any other clinic! They are very informative and helpful with helping you understand your choices and the whole process they definitely get the ball rolling pretty quickly which is what I really loved I got all of the necessary things done in order to begin my IVF cycle and I cannot wait to get fully started they are very patient and kind 10000 percent recommend kindbody to any women with fertility issues and they also work very well with your work benefits as well.I love kindbody very responsive in their very awesome what they do excellent team they make me feel very welcome and the whole process seems so much easier with them I love them so muchHi Dr. Ekpo and the KindBody team, We wanted to let you know that our baby boy arrived two weeks ago! We’re adjusting to life as new parents. Thank you for making this possible.…Hi Dr. Ekpo and the KindBody team, We wanted to let you know that our baby boy arrived two weeks ago! We’re adjusting to life as new parents. Thank you for making this possible. We really appreciated the care we received at every appointment and are grateful for everything you did to help us get here. Wishing you all the best in the new year - keep up the extraordinary work with all the families you’re helping! Warmly, Vanessa and LouisEgg Retrieval for IVF on 12/1/2025 Throughout this entire process, I have received the most incredible, thorough, kind, and comforting care. Dr. Ekpo and her care team of nurses,…Egg Retrieval for IVF on 12/1/2025 Throughout this entire process, I have received the most incredible, thorough, kind, and comforting care. Dr. Ekpo and her care team of nurses, MAs, sonos, lab staff, and practice coordinators are truly exceptional. I learned so much from the team, who were always happy to answer all of my clinical questions to dive deeper into the process. I feel like a friend, and not just a number. I feel like I've secured a bright future ahead for my husband and me, and I'm so delightfully grateful to the team at Kindbody SF!Deeply regret visiting Kindbody San Francisco. Nearly two years after my visit, I began receiving harassing texts and calls from a debt collector about supposed unpaid charges,…Deeply regret visiting Kindbody San Francisco. Nearly two years after my visit, I began receiving harassing texts and calls from a debt collector about supposed unpaid charges, even though I paid my full balance on-site by credit card. The billing team has been unresponsive and unable to provide proof or explanation for these new charges, which appeared long after my last appointment. I haven’t visited the clinic in over a year and a half, yet I continue to receive collection notices with no documentation or clear communication. This kind of behavior feels unprofessional and distressing — especially from a clinic that promotes kindness and support. The lack of transparency and accountability from the billing department has been extremely disappointing. I would advise anyone considering this clinic to double-check all payments and keep written records, as communication and billing practices have been very poor in my experience.The Kindbody San Francisco team has been incredible from start to finish. I’m so grateful to Dr. Ekpo, Dr. Pedroso, and Erica Keller for their support, compassion, and expertise…The Kindbody San Francisco team has been incredible from start to finish. I’m so grateful to Dr. Ekpo, Dr. Pedroso, and Erica Keller for their support, compassion, and expertise throughout my IVF journey. They were patient, encouraging, and always made me feel heard and cared for. Thanks to their dedication, I now have my beautiful baby in my arms. I can’t thank this team enough and would highly recommend Kindbody to anyone considering fertility treatment.Thankful. The staff here have treated my partner and I with respect and grace. They’re skilled at what they provide and deliver. From consultation to collection and transfer.…Thankful. The staff here have treated my partner and I with respect and grace. They’re skilled at what they provide and deliver. From consultation to collection and transfer. Keeping us updated every step of the way, but also supporting us if there’s a misstep. I’ve recommended the agency to friends in and out of the Bay Area who are expereincing a journey similar to ours, and I would especially recommend them if you’re seeking a people and baby focused approach to fertility and family building.Infertility is scary and overwhelming. I am so thankful that I had kindbody by my side. The team here is not just interested in numbers, but they truly care for you as a person.…Infertility is scary and overwhelming. I am so thankful that I had kindbody by my side. The team here is not just interested in numbers, but they truly care for you as a person. In any fertility clinic you have to learn to be your own advocate. I always felt cared for and listened to and that is not common in medical facilities. We are welcoming out baby girl in January so we owe so mich to the team in SF. They were always communicating with me, helped me work with difficult pharmacies and validated any frustrations I felt. Thank you kindbody. <3 Lillie and DaveI worked with Kindbody for both of my pregnancies and I would work with them again. They were a combination of professional, while also being empathetic, which is hard to find in…I worked with Kindbody for both of my pregnancies and I would work with them again. They were a combination of professional, while also being empathetic, which is hard to find in this industry. If you have a chance to work with Angela, she's an angel! Erica is incredible at her job while also being very personable. And Dr. Ekpo is a very talented doctor while also having a dry sense of humor. You don't feel like a number, you feel like a patient who they value as a fellow human. I went by the office to introduce my firstborn after they were born, and will do the same with my second born, because I knew they were invested in the relationship we had developed. They were great at balancing their advised path, with my own wishes. Their team is really wonderful.This is for the billing team - very slow reimbursement process and also messed up / missed reimbursements. They don’t have a number to call and they take days or weeks to get back…This is for the billing team - very slow reimbursement process and also messed up / missed reimbursements. They don’t have a number to call and they take days or weeks to get back to you with simple answers. General sense is that logistically, this is messy and requires someone very organized & patient to carefully follow up w Kindbody to make sure they are actually doing what you think they are doing and what they told you they are doing. It shouldn’t be this hard.I found this clinic to be professional and well run. I came here for outside monitoring while on vacation in SF. Everyone was attentive, courteous and respectful. Communication…I found this clinic to be professional and well run. I came here for outside monitoring while on vacation in SF. Everyone was attentive, courteous and respectful. Communication with my home clinic was timely and thorough. The space itself is calming and aesthetically pleasing.Dr. Ekpo and her team are warm, knowledgeable and attentive. We left with a successful result and had a very positive experience with Kindbody SF.I had a beautiful journey with kindbody I’m forever grateful for the staff it’s truly amazing having our baby girl here with us and it’s all possible because of Kind Body the…I had a beautiful journey with kindbody I’m forever grateful for the staff it’s truly amazing having our baby girl here with us and it’s all possible because of Kind Body the journey was exciting and I knew we was in good hands it was a choice that I’m forever thankful for the staff was like family and they truly care for us. And each visit was beautiful I definitely love this company and I’m so honored to have been able to have this experience if your searching for a miracle try Kind bodyKindbody gave my my 2 beautiful children. Would recommend them as warm, smart, helpful and so good at what they do! If you have fertility needs, make an apnt to see if its the…Kindbody gave my my 2 beautiful children. Would recommend them as warm, smart, helpful and so good at what they do! If you have fertility needs, make an apnt to see if its the right fit!I went in today for a pulse appointment and walked away with more knowledge than I expected. My doctor was amazing! I was very lucky that she gave me more time than what a pulse…I went in today for a pulse appointment and walked away with more knowledge than I expected. My doctor was amazing! I was very lucky that she gave me more time than what a pulse appointment usually provides and made me feel comfortable in moving forward with my fertility goals.Dr. Ekpo and her team took excellent care of us all along our fertility journey. They were helpful, warm, and accommodating. It's clear they are truly experts in this field and…Dr. Ekpo and her team took excellent care of us all along our fertility journey. They were helpful, warm, and accommodating. It's clear they are truly experts in this field and demonstrated high-level care every step of the way. I travel for work and love that Kindbody has offices in cities around the country to help with seamless care. Highly recommend.Edit: 9/29/2024: THEY HAVE NOT REFUNDED ME A TINY AMOUNT OF $75 SINCE LAST YEAR, JULY 2023. They are just the worst. I have informed them that I have reached my out of pocket and…Edit: 9/29/2024: THEY HAVE NOT REFUNDED ME A TINY AMOUNT OF $75 SINCE LAST YEAR, JULY 2023. They are just the worst. I have informed them that I have reached my out of pocket and they did not believe me and still charged me with a total of $75 and yet being told that it was only $74.56. A year later, NO REFUND has been made. This clinic is just the worst! THE WORST fertility clinic one can go to. I had 3 treatment cycles done, 2 of which were IUI, no success. They based the timing of the IUI procedure from the doctor's availability not by the patient's status and ovulation period. Ended up being done by a PA and not by the doctor who they said was available to do the IUI. They also lack communication in every aspect. First, they expect you to know what's going on and not explain to you what the multiple ultrasounds and blood draws were for. They only began explaining when I complained (this was during the last IUI). Second, they do not communicate internally. The receptionist says that I can take the HCG blood test at 10days past IUI, while the doctors and nurses tell me it should be done at 14 days past IUI. Third, FINANCES. They are the worst at addressing payments and refunds. I have informed them that I have maxed out my insurance coverage and yet I was still charged THREE times. This clinic still owes me $75 and they only started processing the refund after 1 year which will take them 14-16 weeks to process a check from the day they FINALLY responded to me. One more thing is that they did not charge my husband's insurance during the time he did his lab panel tests in December. So we kept receiving bills from Natera amounting to almost $700 only because they failed to process it before and they now refuse to process it on their own and expect us to deal with Natera and settle the bill. THEY ARE THE WORST. Lastly, instead of being encouraging and keep patients hopeful and assess the current status and explain options that is better for the patient, they seem to want to push you to proceed with IVF (because they make so much money out of this procedure). Oh and one last thing, I had a Hysteroscopy done in December and the result were "ERROR" or cannot be processed (they said its due to not enough tissues after I said that I will file a lawsuit against this company) even though the doctor who did the surgery informed us that it was a HUGE polyp that was removed. How can a huge polyp not be enough to be tested? I ended up having to do a biopsy (which was extremely painful) because there was no way for them to test the removed polyp. I personally feel like they have lost the samples hence not being able to do a pathology test on it. Still in the process of finding a good lawyer to file a complaint against them. Save yourself and step away from this clinic. Wasted 1 yr of my infertility journey with them.Staff is very kind and knowledgeable. The pricing is very affordable. I was nervous about infertility treatments but felt very welcomed and at ease during my journey.We can not express enough how happy and joyous me and my wife are, with Kindbody San Francisco.. Especially with our Dr. - Dr Geraldine Ekpo. We were worried, skeptical as this…We can not express enough how happy and joyous me and my wife are, with Kindbody San Francisco.. Especially with our Dr. - Dr Geraldine Ekpo. We were worried, skeptical as this was our first experience and all kinds of thoughts were in our minds.. BUT! The whole experience was flawless, their team is caring and genuinely involved in process - with highest professionalism. This was our first try, and it worked like butter with these guys. Superb!! We are so HAPPY! We are 6 months into pregnancy, with our first baby and we have more to come with them! I am coming back. And Highly Recommend. Honestly, words can not express our gratification with Dr Ekpo. She is a blessing.I’ve had two virtual appointments and the nurses are always late. For my first appointment, I waited around for 5 minutes after my appointment time and I thought the late arrival…I’ve had two virtual appointments and the nurses are always late. For my first appointment, I waited around for 5 minutes after my appointment time and I thought the late arrival of the nurse it was just a fluke. I tried to stay optimistic about going through with fertility treatment with Kindbody. But, the second time, I waited for 15 minutes and after waiting for so long, I “left” the virtual meeting room. I’m not sure if Kindbody is trying to fit an insane amount of appointments back to back to fill a quota but it’s extremely unprofessional to have staff constantly show up late to appointments. My negative experience has pushed me to pause on pursuing any treatment through Kindbody because they already come off as a dysfunctional clinic. Reproductive health and fertility treatment is so serious and Kindbody is setting the bar low.Egg Freezing Procedure 1 Round - overall positive experience. No pain, clear instructions, friendly staff (especially my nurse Stephanie)! I never felt like I was on my own and…Egg Freezing Procedure 1 Round - overall positive experience. No pain, clear instructions, friendly staff (especially my nurse Stephanie)! I never felt like I was on my own and everything felt organized and transparent. Good results from my cycle round too. Prices in line with other clinics.They completely ghosted me. I had some questions and they said they will get back to me, and then completely ghosted me. I followed up, no response. I wouldn't trust them with the…They completely ghosted me. I had some questions and they said they will get back to me, and then completely ghosted me. I followed up, no response. I wouldn't trust them with the process if they already treat me like this before the …Dr. Ekpo and her Team are Excellent! They are very professional and care about you and your journey. They are compassionate and made us feel very comfortable. The portal is easy…Dr. Ekpo and her Team are Excellent! They are very professional and care about you and your journey. They are compassionate and made us feel very comfortable. The portal is easy to use and response time is quick. They take the time to walk you through every step when you call. I highly recommend Kindbody SF as I had a seamless successful outcome. My husband and I are very grateful and I can't wait to continue to use their services in the future.Has the potential to be amazing. I’m not having the greatest experience so far and it’s mostly due to lack of communication and lack of efficiency. The facility is beautiful and…Has the potential to be amazing. I’m not having the greatest experience so far and it’s mostly due to lack of communication and lack of efficiency. The facility is beautiful and has great vibes, but the staff has room for growth. From the beginning, it’s been a snail’s pace for this process. Starting with Noelle N. part of the intake team not requesting records in a timely fashion and just not communicating very well overall. It’s like someone that’s lazy that you keep having to remind to do their job. Just getting our medical records transferred took over a month! Katie did a great job at taking over my care coordination to ensure that the rest of my intake would go smoothly and really had a great customer service angle initially, but this wasn’t consistent. But then onto the next hiccup, phlebotomy. I initially left them an internal review, saying that they were expert, but it turned out they didn’t even send my genetic testing causing a repeat visit and another 3 weeks wait. 2nd phlebotomist couldn’t get a vein after two attempts and went to get another phlebotomist that had me spit in a vial instead of drawing my blood. This wasn’t labeled, causing another 3 week delay. So now we don’t have my genetic testing and we say we’ll just waive it and test the embryos later so we can at least have a plan and meet with the doctor. In our meeting, Dr. Ekpo is blunt, cold and condescending and then keeps moving the goal post regarding what we need to do to start our medications since we’ve waived the optional genetic testing. I’m sure she’s smart, but I just don’t feel comfortable given the experience. The clinic often defers to something being policy when they aren’t clear in their process or communication causing additional frustration and false expectations. I had finally had it and asked for another Doctor since I had my intake consult with Dr. Alvarez who was much more personable, engaging and informative. Their resolution is to essentially hash it out with Dr. Ekpo or have my care transferred to another location and increase my 2.5 hour commute to 3 hours when 90% of the care performed is virtually. This hardly feels fair given I’ve already financially invested so much in this process. I’m just really disappointed in how my care has been handled given their errors and now when I voice my concerns I feel I’m treated like the problem. Definitely wouldn’t recommend if you have a sense of urgency or timeliness. There is one Dr. with a very blunt personality so if you’re looking for bedside manner, go elsewhere. We haven’t even gotten to the part where we go on the rollercoaster of making a baby and I’m already so overwhelmed. Started in July and still haven’t gotten embryos and we’re in late October. Really hoping for things to make a positive turn since we’re stuck here. Also, the messaging system needs some reworking and cohesion. Update: we are tired, banking our embryos and going to have them transferred elsewhere, just too much nonsense. Final Update: while Kindbody posting a response here was a joke, I never got a follow up email when I reached out. I feel like this clinic deserves an update, because I did choose to stay with them just given the hassle of transferring my eggs. The experience after intake for my egg retrieval/ frozen embryo transfer were much better than the initial appointments and becoming a patient getting medical records. So the front end needs the most work, but the clinical team portion there is a well oiled machine. They need double checks. Dr. Ekpo was better as things progressed and she’s definitely knowledgeable and I came out of this relatively unscathed and pregnant in Feb which was the goal. She is very blunt, take it or leave it. I had the worst phlebotomist experience here however, every week she would poke me knowing she couldn’t find a vein and then would call someone else. I wish they would just not have her draw me anymore and save the pain. As a nurse, her technique is off and she needs major coaching/retraining. I expected this to improve eventually, but it didn’t.I am so grateful for my care team at Kindbody. We started our fertility journey in January 2023, and they helped us achieve our goal of having a child when we were having trouble.…I am so grateful for my care team at Kindbody. We started our fertility journey in January 2023, and they helped us achieve our goal of having a child when we were having trouble. I cannot say enough amazing things about this clinic, and the people who work there. Because of Dr. Ekpo and her team, we have a healthy baby girl. I would recommend this fertility clinic every time.The communication is terrible. My medication schedule was never clear. The nurse and the doctor were not on the same page. Nothing felt right. When I had an emergency I could not…The communication is terrible. My medication schedule was never clear. The nurse and the doctor were not on the same page. Nothing felt right. When I had an emergency I could not get a hold of anyone . Very high turnover of stuff. Something is not right. It is a very scary place to be as a patient. As a person in the medical field, I felt scared the way they were running things. I cannot imagine how lost people feel who are not even aware of the mistakes being made . They really need to take all these reviews and make some changes. When all these people are saying the same thing , you know that changes need to be made .The service we received was generally fine. Unfortunately, it didn't work for us. The low review is due to their billing department. Since we did not have the full cycle, they owe…The service we received was generally fine. Unfortunately, it didn't work for us. The low review is due to their billing department. Since we did not have the full cycle, they owe us a substantial refund of more than $5000. It has been 3 months and they have still not refunded our money. No one answers when I call their number and it just goes to voicemail. When I give times to call, they don't call. They originally told us anesthesia would be covered and then charged us for it. They told us another service would be one price and then charged a higher price for it. Absolutely terrible service after they've gotten your money.I love this place, BUT - they really need to change the closet where they draw your blood. It’s tiny and hot and they keep the door closed while they’re poking you with a needle.…I love this place, BUT - they really need to change the closet where they draw your blood. It’s tiny and hot and they keep the door closed while they’re poking you with a needle. It’s the perfect storm for an anxiety attack. I’m typically …I can't recommend Dr. Pedreso highly enough! I had the privilege of having her as my surgeon recently, and her knowledge and expertise truly impressed me. What initially began as…I can't recommend Dr. Pedreso highly enough! I had the privilege of having her as my surgeon recently, and her knowledge and expertise truly impressed me. What initially began as a different surgical procedure than initially anticipated …I visited Kindbody for my first consultation just to understand the entire process. I had never thought about my own fertility before and they teach you squat in school. I met…I visited Kindbody for my first consultation just to understand the entire process. I had never thought about my own fertility before and they teach you squat in school. I met with Dr Pedroso who walked me through the the many options that …Booking an appointment with Kindbody in SF was the best decision. I wish they did more than just fertility! I honestly want to go to them for all my medical check ups and needs.…Booking an appointment with Kindbody in SF was the best decision. I wish they did more than just fertility! I honestly want to go to them for all my medical check ups and needs. Being someone who has anxiety about going to the doc, I was so impressed by their genuine care and was at ease every step of the way. They’re compassionate, thorough, well educated, efficient, and take THE TIME to explain every little detail. They even entertained my very talkative Dad who was waiting for me in reception. Love this place!I had a wonderful first appointment with Erica! I was surprised how warm and stylish the office felt, more of a spa vibe than a medical office. The staff was very friendly and…I had a wonderful first appointment with Erica! I was surprised how warm and stylish the office felt, more of a spa vibe than a medical office. The staff was very friendly and supportive which helped ease my anxiety as I begin my egg freezing and fertility journey. I highly recommend the FIDI Kindbody!I scheduled an assessment with Kindbody to understand my current fertility health. The staff are professional, friendly, and the space was clean. Dr. Pedroso has excellent bedside…I scheduled an assessment with Kindbody to understand my current fertility health. The staff are professional, friendly, and the space was clean. Dr. Pedroso has excellent bedside manner and is prompt in her updates/responses via the …I had initially moved into the city and was pleasantly surprised that Kindbody could see me, a new patient, as soon as the next day. I went in to get a check up and IUD…I had initially moved into the city and was pleasantly surprised that Kindbody could see me, a new patient, as soon as the next day. I went in to get a check up and IUD consultation. Staff was super sweet and the physician who did my check up was knowledgeable and wonderful. I have never had an easier or better gynecologist experience than at Kindbody. I can't recommend them enough.This is an amazing fertility office! I felt so embarrassed going in, but all of the staff encouraged me, and made me feel very comfortable! The office is super clean and neat!…This is an amazing fertility office! I felt so embarrassed going in, but all of the staff encouraged me, and made me feel very comfortable! The office is super clean and neat! They also picked a good company name, as they truly are kind people there!I am an avid researcher when it comes to taking charge of my health and wellbeing. I reviewed many local fertility clinics and that lead me to believe I would be treated like a…I am an avid researcher when it comes to taking charge of my health and wellbeing. I reviewed many local fertility clinics and that lead me to believe I would be treated like a number, not a person. I initially came to KindBody because …A healthcare clinic specifically catered to women. Front greeter & nurse were super helpful & friendly, my physician explain things in details & went the extra length to answer…A healthcare clinic specifically catered to women. Front greeter & nurse were super helpful & friendly, my physician explain things in details & went the extra length to answer all my questions. Procedure was quick & efficient. Probably the best healtcare experience I ever received in my life.Follow up to my previous post. DO NOT come here! My initial experience has horrible but ti can not compare with the heat break of having the endocrinologist and billing team…Follow up to my previous post. DO NOT come here! My initial experience has horrible but ti can not compare with the heat break of having the endocrinologist and billing team inform me insurance has amazing coverage and we should get started …This is definitely the facility you want to review fertility treatment from! Incredible staff. Doctors have great bedside manner. Very caring and explain all options well.…This is definitely the facility you want to review fertility treatment from! Incredible staff. Doctors have great bedside manner. Very caring and explain all options well. Beautiful clean safe offices. Dr Keller Dr Dovey Nurse Nanette and all staff members are great humans![Dr. Juan Alvarez's] Strengths - knowledgeable and addressed the egg quality with supplements...Weakness - not present, there is no connection, it seemed highly mechanical -…[Dr. Juan Alvarez's] Strengths - knowledgeable and addressed the egg quality with supplements...Weakness - not present, there is no connection, it seemed highly mechanical - delays in appts, since he was operating from chicago...standard dosages for egg retrival, the major help I got for additional supplements since I was low on a fewFrom the first video consultation to the first appointment in person, Dr. Alvarez spoke to me so condescendingly. He seemed pretentious every time I met with him...The whole time…From the first video consultation to the first appointment in person, Dr. Alvarez spoke to me so condescendingly. He seemed pretentious every time I met with him...The whole time I felt like I wasn't heard, ignored, and they both down-played my pain...I stuck with him because I saw reviews that he was compassionate. I didn't get that...I was just a paycheck to him. He was condescending and pretentious. He seemed annoyed with me every time I talked to him and I couldn't understand why.She [Dr. Geraldine Ekpo] treats us like a number not human . She didn’t respond when we needed to make decisions or how much to buy medicine. She never called to follow up on next…She [Dr. Geraldine Ekpo] treats us like a number not human . She didn’t respond when we needed to make decisions or how much to buy medicine. She never called to follow up on next treatment. I feel neglected...She used other doctor for egg retrieval . She never came to see me physically...Embroye was not used as it was poor and not as expected...Never called for follow upDr. Mehr leads with research and experience and helps her patients to feel like they are well cared for...personable nature and expert guidance...when my egg retrievals were…Dr. Mehr leads with research and experience and helps her patients to feel like they are well cared for...personable nature and expert guidance...when my egg retrievals were booked they happened to be when Dr. Mehr was not available...always there to debrief results and provide clarity on all my optionsDr. Westphal (Kindbody, Silicon Valley) was very kind, albeit abrupt at times. She was eventually willing to try alternate approaches but we lost a few cycles…Dr. Westphal (Kindbody, Silicon Valley) was very kind, albeit abrupt at times. She was eventually willing to try alternate approaches but we lost a few cycles negotiating/advocating for what ended up being necessary treatment...Have a list of questions prepared for each visit, she has very little time...6 Clomid cycles, a few requiring a double dose, one layered in Letrizole (unsuccessfully)...Dr.Foyouzi was incredibly caring, knowledgeable, warm and communicative...was the only reason we stayed with Kindbody. She explained to us her thinkin and was willing to adjust…Dr.Foyouzi was incredibly caring, knowledgeable, warm and communicative...was the only reason we stayed with Kindbody. She explained to us her thinkin and was willing to adjust the protocol as needed...expertise, availability and warmth somewhat made up for all the inaccuracies in billing, clin ops and the portal.I met the doctor [Dr. Nastaran Foyouzi] on the day of retrieval. She was very warm during pre-op. During post-op, she brought up the question of why I was freezing eggs instead of…I met the doctor [Dr. Nastaran Foyouzi] on the day of retrieval. She was very warm during pre-op. During post-op, she brought up the question of why I was freezing eggs instead of embryos. I felt that wasn't the appropriate time to talk to me about that as obviously we couldn't change course at that point for the cycle. I had talked to the physician's assistant about this previously, so I felt it was a poor choice to bring this up as I was just recovering from the procedure.Dr. Foyouzi was very caring and because my first egg freezing cycle resulted in zero eggs, she knew my situation was dire...patiently answered my questions through Kindbody's…Dr. Foyouzi was very caring and because my first egg freezing cycle resulted in zero eggs, she knew my situation was dire...patiently answered my questions through Kindbody's portal, and sometimes called me late in her day to explain...During the 1st egg freezing cycle she asked if I wanted to stop midway since there were few follicles, but I wanted to go through with it in case we could get any viable eggs.She [Dr. Foyouzi] had a great bedside manner and was very invested in our journey...She would call me personally to give us updates on our fertilization/embryo growth progress.…She [Dr. Foyouzi] had a great bedside manner and was very invested in our journey...She would call me personally to give us updates on our fertilization/embryo growth progress. She also spoke with colleagues outside the clinic to talk about my endo and to get their opinions on my protocol. Honestly, we probably would have stuck with her if she was at a different clinic...Who you would meet
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Provider
Kindbody - San Francisco
Role
Fertility clinic
State
California
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