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Impossible to book with. They use an app called "Salve" that doesn't work on Android. No way to use them without an iPhone. Literally what?Fertility clinics
Spring Fertility East Bay
Oakland, CA · San Francisco Bay Area · (415) 964-5618
- Phone
- (415) 964-5618
- Website
- springfertility.com ↗
- Location
- 80 Grand Avenue, 3rd Floor, Oakland, CA 94612
Debra Minjarez
Serena Dovey8.0/10 · 24 reviews · Oct 2026
Srini Reddy9.5/10 · 6 reviews · Oct 2026
Brett Stark Doctors
Doctors (4)
Debra Minjarez
Physician
8.0/10 · 24 reviews · Oct 2026
Medical school · U of VirginiaResidency · Harvard
Physician
Medical school · University of Cincinnati College of MedicineResidency · University of Texas Health, San Antonio
Brett Stark
Public reviews
Patient reviews
Excerpts come from public listings. Show more reveals the excerpt stored here; the original source has the full review.
34 excerpts on this page25 Google reviews
P
We are writing to document our dissatisfaction with our current experience at Spring Fertility. My wife is already on hormonal suppression, and for over a week we have been…We are writing to document our dissatisfaction with our current experience at Spring Fertility. My wife is already on hormonal suppression, and for over a week we have been delayed because Spring requires an EKG and stress test, yet refuses to place the requisition themselves, insisting that her primary care physician do so. This creates an impossible situation. These exams are being requested due to Spring’s internal policy, not because of any medical indication identified by her GP. She is healthy, has no relevant family history, and is not obese. As a result, her GP reasonably declines to order tests that are not clinically indicated. The outcome is unnecessary stress, treatment delays, and emotional burden during an already difficult process. If these exams are required by Spring to proceed with care, Spring should be responsible for ordering them. We hope this feedback is taken seriously and leads to a review of this process so patients are not placed in bureaucratic deadlocks that compromise care and wellbeing.S
This clinic has really wowed me! I’ve received such great care here after having a not-so-great experience at my previous clinic where I felt like just another customer and means…This clinic has really wowed me! I’ve received such great care here after having a not-so-great experience at my previous clinic where I felt like just another customer and means of making money. Spring has been a breath of fresh air. In contrast to my dismal results at my last clinic, I have four euploid embryos now, thanks to Dr. Dovey and her team at Spring for coming up with a customized regimen. I am in the middle of waiting for results from my embryo transfer, and I just received these beautiful flowers in the mail as a surprise. I am continually stunned and touched by the effort Spring makes so that, during what is otherwise a traumatic journey in a woman’s life, I feel reassured and taken care of.D
Spring is an incredible facility that I couldn't recommend strongly enough! They have every detail covered and make patients feel very cared for and informed. I was very happy…Spring is an incredible facility that I couldn't recommend strongly enough! They have every detail covered and make patients feel very cared for and informed. I was very happy with my results and trusted the team fully.M
This is an incredibly accomplished and very caring team of fertility specialists!M
I had a positive experience, overall, with Spring and Dr. Dovey. I came to their clinic with diminished ovarian reserve at age 40. We were told our chances were low but there was…I had a positive experience, overall, with Spring and Dr. Dovey. I came to their clinic with diminished ovarian reserve at age 40. We were told our chances were low but there was some hope. After 2 years, multiple cycles, two failed transfers, and laproscopic surgery (through Kaiser) for endometriosis, I got pregnant with our very last embryos - which were Day 3 embryos, not blastocyst. I'm so glad Spring allows freezing at Day 3 because although I had very few eggs I seemed to have good quality eggs. Dr. Dovey was kind and patient with us. She seemed invested in our journey and flexible about the alternative paths we sometimes wanted to take.We also had a great experience with our primary nurse, Mel. She was super communicative and always warm/personable. I still had to be an active participant in my infertility journey and sometimes make decisions that deviated from the norm but I'm so grateful this technology exists and I was able to grow my family. Thank you, Dr. Dovey and Spring!C
I cannot say enough great things about Dr Dovey and Spring Fertility. I came to Spring after receiving crushing news from another clinic (I’d never be able to conceive with my own…I cannot say enough great things about Dr Dovey and Spring Fertility. I came to Spring after receiving crushing news from another clinic (I’d never be able to conceive with my own eggs). Dr Dovey and the team were willing to continue trying with my own eggs and showed patience, care and compassion at every turn. They recommended new supplements and a new medication protocol that allowed us to retrieve 4 of my own eggs that turned into embryos. I never felt rushed with Dr Dovey and she always listened to and considered every one of my questions/suggestions, she was willing to modify certain recommendations after I’d shared certain concerns or past experiences. I’ve also seen other providers when Dr Dovey was out of office and they treated me with the same level of top-notch care. Thanks to Dr Dovey, I am 26 weeks pregnant with our miracle baby - we would not be here without her.C
We came to Spring Fertility after a not-so great experience with our previous clinic where we felt like we were tracking down our provider and critical information. We felt like…We came to Spring Fertility after a not-so great experience with our previous clinic where we felt like we were tracking down our provider and critical information. We felt like we didn't matter. Spring could not have been a more opposite experience for us. The providers, nurses, medical assistants, care coordinators and front office are all incredibly warm, caring and take time to ensure you as the patient feel safe, seen and supported. Absolutely all-star service and top-notch providers who are experts in their field. Thank you so much Spring!B
I froze my eggs with Spring in 2021 and turned eggs into embryos in 2023. In general, I recommend Spring for egg freezing. The process was streamlined, straightforward, and…I froze my eggs with Spring in 2021 and turned eggs into embryos in 2023. In general, I recommend Spring for egg freezing. The process was streamlined, straightforward, and involved a lot of face time with their doctors. I do not recommend Spring for IVF (which is a bit of a catch-22 if you have your eggs there). When we made embryos, our results were much worse than expected due to poor egg quality. I specifically asked about my endo diagnosis and effect on egg quality then and was told my egg quality should be fine because I was young (31). More notably, when I suggested that I get endo excision surgery prior to transfer, I was told surgery would have no impact on my fertility. Fortunately I didn't listen because I opted for the surgery and conceived naturally immediately after. I've heard from a number of others that Spring is cavalier about failed transfers. It's hard to know whether their protocols are bad, or whether their advice is profit motivated. I raise these concerns about their endo savvy in part because the research suggests that up to 80% of infertile women have endo. Spring is definitely better than Kaiser for IVF, but based on my experience and the experiences of others, I'd recommend working with Dr. Aimee's clinic, or Dr. Huddleston at UCSF.
I know that fertility is not an easy task for many families that are having issues. I tried with my ex-wife with UCSF, and another clinic in the South Bay many years before…I know that fertility is not an easy task for many families that are having issues. I tried with my ex-wife with UCSF, and another clinic in the South Bay many years before without success. When I got remarried my wife wanted to have children and I knew first hand about the trials of going through fertility woes, but was hopeful that we would have success. My wife found Spring Fertility online and we had an online consultation since it was during the beginning of Covid back in Summer of 2020. When it came time to having the procedure the team seemed to be far better than previous clinics I had gone to in the past. I was very hopeful, but as a person having gone through it before nothing is for certain and you can really only hope for the best. We were assigned to Dr. Fischer who was in the San Francisco office at the time, as they didn't even have the amount of offices they have today. And as they are celebrating 8 years of practice, we must have been with them during their 4th year of operations. The process was fantastic and I really appreciated the team with their assistance along the way. We were assigned with Mel who was always available and super helpful with any questions we had when the Doctor was busy. We had a first round of IVF and unfortunately after genetic testing we didn't have any viable embryos. But my wife was determined and we did a second round of IVF and were lucky to have two viable embryos a boy and a girl. We decided to have them randomize the choice and thankfully the embryo implanted well to which 9 months later we ended up with a boy! Today he is almost 3 years old and about a year later we went for the second implantation. Would you know, our second was also a success and was born on the same day as the first one. So now we are about to celebrate her first birthday on the same day as our sons. We really thank the team at Spring Fertility who were top notch and were super supportive even when we moved out of the country and had to come back for the second procedure. Everything worked out in the end, and we are super happy with the success. Thank you for not just 1 but 2 wonderful children!K
Dr. Dovey was fantastic to work with, every phlebotomist who assisted me was so skilled and every staff member was warm, welcoming and helpful. Would recommend this clinic to…Dr. Dovey was fantastic to work with, every phlebotomist who assisted me was so skilled and every staff member was warm, welcoming and helpful. Would recommend this clinic to anyone looking for a straightforward process.P
Spring Fertility, and Dr. Dovey in particular, was such a gift for us. Everyone there was compassionate to the pain of infertility and loss, informative, related, and kind. Being…Spring Fertility, and Dr. Dovey in particular, was such a gift for us. Everyone there was compassionate to the pain of infertility and loss, informative, related, and kind. Being able to work with Dr. Dovey and her care team was incredible. I felt so held, and so grateful that they were excited with us at each little win along the way. It’s such an emotional process - we laughed and cried at different times, and were glad to be able to do both. The care was very consent based, in large and small ways. I always felt “in the know” as much as possible. We were very lucky that our first frozen embryo transfer took! We now have a beautiful baby girl, who is the light of our lives. We are so in love and are so aware that we likely wouldn’t be here without Dr. Dovey, her care team, and Spring. Infertility sucks, and we are so lucky and grateful that we found this team to help us fight for our family.L
You get tons of promotional calls, spam, and boundary violations for $500. I wanted this place to freeze my eggs but they couldn't respond to an email. When they called me a full…You get tons of promotional calls, spam, and boundary violations for $500. I wanted this place to freeze my eggs but they couldn't respond to an email. When they called me a full week later, they told me that they were not responding because of an app that they use now. Okay, there is such thing as an autoreply. Egg freezing is time sensitive and I need the clinic I go to to be on it. I will not be going with them for freezing eggs.
As a Black woman, seeking excellent healthcare has always been stressful. We are treated differently, and I've always had to fight to get proper health care. At first, I was so…As a Black woman, seeking excellent healthcare has always been stressful. We are treated differently, and I've always had to fight to get proper health care. At first, I was so nervous about this procedure because I hate needles, and I didn't know if I would be treated like a human being. I've wanted to freeze my eggs for a while because I haven't found my life partner yet. So, I wanted to make sure that I had options for my future. Thank you to everyone at Oakland Spring Fertility for giving me such a fantastic experience. But, I especially want to thank Dr. Okeigwe for guiding me through the process of freezing my eggs. She's a GEM, and it's so rare to find a Black fertility doctor. I was and still am ECSTATIC that she was my doctor! She took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal a trigger. At 20 years old I was in a dangerously abusive relationship, and I became pregnant, and needed to have an abortion. Unfortunately, the doctor and nurses treated me like an animal and pinned me down while they did the procedure. So from there on, every time I went to an OBGYN and put my legs up, I would go into shock from that experience. I never thought that trigger would be healed. But, because Dr. Okeigwe listened to my story, answered all my questions, and equipped me with all of my options, the trigger began to go away. It got to the point where I would come in for a check-up, and we would laugh, and before I knew it, I was already lying down, looking up at all of my eggs progressing. This is why representation matters, and I know for a fact that I would not have received a better experience anywhere else. Give this woman a raise and hire more diverse fertility doctors!💛✨A
Top notch egg freezing process! I worked with Dr. Okeigwe and her amazing care team. My plan was tailored to me and my personal needs including migraine aura and being very…Top notch egg freezing process! I worked with Dr. Okeigwe and her amazing care team. My plan was tailored to me and my personal needs including migraine aura and being very sensitive to birth control hormones. Very up to date medicine. I felt taken care of. Everyone was responsive. They do everything they can to help keep the cost down (I got a big discount for being an RN and Alto, the pharmacy, provided a lot of savings, I saved over $1,300 applying for a savings program through Alto). Everyone was so pleasant, the facility is modern, the snacks were on point. When I went in for my egg freezing and sat with IV fluids before the procedure they asked if I wanted my chair heated and the massager turned on... what?? So happy with the outcome, I got so many eggs at 36 years old. So amazing, all around, look no further, choose this place for your egg freezing.T
Going through fertility treatment is tough at its best, and can be devastatingly difficult at its worst. I cannot possibly say enough good things about our experience at Spring…Going through fertility treatment is tough at its best, and can be devastatingly difficult at its worst. I cannot possibly say enough good things about our experience at Spring and with Dr. Okeigwe. We felt so unbelievably taken care of throughout our experience. If you are looking for a fertility clinic that will make you feel like family, Spring is it. I will say that as a larger-bodied person going through this process, I found Dr. Okeigwe's approach to be incredibly inclusive and compassionate. We worked with another RE there initially who was not this way (Serena Dovey), so it's something to be aware of if you are in the same position. Once we realized it wasn't a great fit, it was handled immediately and from then on our experience could not have been better. We love Spring!L
I wanted to believe they care based on all these reviews but truly all they care about is the money. How do you increase your IUI by 50% and not let someone know til the day…I wanted to believe they care based on all these reviews but truly all they care about is the money. How do you increase your IUI by 50% and not let someone know til the day before their initiation? With no changes to what happens? My first two IUI cycles were $1700 and they just increased to $2600! I'm self-pay so I must be fine with an increase of $900? It is unethical to increase a price when someone comes to you and trusts you to do this ultra sensitive thing, you're told three times, and switch that big of gears on you without more forewarning. The people that post here have had successes, but those of us that haven't are left believing it's our own fault and with absolutely zero empathy from anyone... just come on in and make sure you sign this and pay right up front and take a seat, and prepare yourself to possibly pay more.S
I had an absolutely wonderful experience doing IVF w/ Dr. Okeigwe and would highly recommend her and the Spring Fertility care team in Oakland. The clinic is great with amazing…I had an absolutely wonderful experience doing IVF w/ Dr. Okeigwe and would highly recommend her and the Spring Fertility care team in Oakland. The clinic is great with amazing customer service! The team was so friendly and caring and I felt very supported with all of the information I needed throughout my journey. It was a seamless process between Spring's wealth of info through hybrid appointments (I had my initial consult on video due to a COVID positive test and then followed with the ultrasound later). I had several virtual calls and trainings to cover medications and my trigger shots which helped me feel comfortable in what is typically very overwhelming! Dr. Okeigwe is also so pleasant and has great bedside manner and I felt that I could trust her completely. I decided to freeze both eggs and embryos with IVF and literally moments before my procedure strategized with her on how many eggs to freeze based on how many they retrieved. I was so comforted knowing that she was going to make the right decisions on my behalf while I was under. As a Black woman, I have my own fears about the fertility process and I have fibroids and endo which I was nervous would create complications. It felt great to have Dr. Okeigwe as a provider that cares. I didn't feel like I needed to overadvocate for my needs, the whole team was always listening to me as a patient.A
Without a doubt, the best place to start any treatment. All the staff are very friendly and always willing to answer any questions or concerns.S
Late to deliver the the lab results and the refused to give me a copy of my result.A
Dr Reddy was lovely. My biggest complaint is I was trying to transfer embryos from a previous clinic to Spring and was assured by Dr Reddy that this would be no problem. I did…Dr Reddy was lovely. My biggest complaint is I was trying to transfer embryos from a previous clinic to Spring and was assured by Dr Reddy that this would be no problem. I did costly testing with her because of this complete assurance. The clinic did not end up accepting my embryos...I was assured it would be no problem transferring my previously made embryos to this clinic and they decided not to accept them after thousands of dollars of costly testing and procedures.A
A compassionate doctor like Dr. Reddy has been very crucial during this time...explained the process clearly and been supportive of any questions along the way...understood the…A compassionate doctor like Dr. Reddy has been very crucial during this time...explained the process clearly and been supportive of any questions along the way...understood the needs and the plan for the second transfer...did not feel like a number but a human interaction to make the planned transferA
Dr Reddy was relatively new when I started my fertility treatments, but I never felt like she was incompetent. She’s very straight forward, but is very thorough in her responses.…Dr Reddy was relatively new when I started my fertility treatments, but I never felt like she was incompetent. She’s very straight forward, but is very thorough in her responses. I always felt a sense of calmness when I saw her and it eased my anxiety at every appointment. She did my retrieval and transfer and it felt comforting to know she was my doctor through the whole entire process...She always remembered and considered my life outside of fertility. She tried to work my IVF treatments around my schedule instead of making my IVF treatments dictate my lifeA
[Dr. Srini Reddy] is extremely sharp, compassionate, and adaptable...Warm, educative, personal, willing to engage "off script" and be specific about my situation...her expertise…[Dr. Srini Reddy] is extremely sharp, compassionate, and adaptable...Warm, educative, personal, willing to engage "off script" and be specific about my situation...her expertise allows her to adapt to each client's situation...I felt like I was in the best hands...Don't be afraid to share what you are concerned about -- she will be very supportive!A
Dr. Dovey is the most professional and caring doctor I have ever met...has deep knowledge and expertise...shares relevant research findings...has worked with many LGBTQ+…Dr. Dovey is the most professional and caring doctor I have ever met...has deep knowledge and expertise...shares relevant research findings...has worked with many LGBTQ+ families...was easy to get in touch with and we trusted her completely...natural cycle to transfer two embryosA
I only met with Dr. Dovey once, but I found her to be a little scattered and uncaring...If you are a cisgender person with a fairly routine medical history, especially if you're…I only met with Dr. Dovey once, but I found her to be a little scattered and uncaring...If you are a cisgender person with a fairly routine medical history, especially if you're part of a couple that appears to be heterosexual, she's probably a fine doctor for you. Based on our experience, my spouse and I can't advise any disabled or chronically ill people to see her. Same goes for trans people, especially transfeminine people -- find another doctor if you can!A
Dr. Dovey was friendly, but seemed kind of reserved...didn't talk much during monitoring appointments...wasn't overtly positive about the results, maybe because she doesn't want…Dr. Dovey was friendly, but seemed kind of reserved...didn't talk much during monitoring appointments...wasn't overtly positive about the results, maybe because she doesn't want to get people's hopes up?...I have hyperthyroidism Dr. Dovey wants me to be under the care of an endocrinologist before I move forward with the Frozen Embryo TransferA
Dr. Dovey was candid and on the warm side but not overly much. She listened to our concerns and had good information. She gave good sense recommendations and explained things…Dr. Dovey was candid and on the warm side but not overly much. She listened to our concerns and had good information. She gave good sense recommendations and explained things clearly. We were happy working with [her] and would work with her agai...We did a more naturally timed transfer both times and that worked well for us (fewer meds and our expressed preference)...[she] spent a good deal of time with us answering questions and didn’t make us feel rushed. (Although she was efficient)A
She [Dr. Debra Minjarez] was informative and very nice when I saw her...Didn’t hear anything until the two week beta test. I had to be the one to ask for a meeting with her…She [Dr. Debra Minjarez] was informative and very nice when I saw her...Didn’t hear anything until the two week beta test. I had to be the one to ask for a meeting with her because of the no implantation situation. She was nice but quickly asked if I wanted to do my next one with egg donor. I thought that was inappropriate because it has only been one time since I did IVF. Too soon to ask. So that was insensitive and traumatic for me. Aside from that she was very nice.A
She [Dr. Okeigwe] took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal…She [Dr. Okeigwe] took such great care of me, and I was informed every step of the way of who, what, where, and why of everything I needed to know. Dr. Okeigwe even helped me heal a trigger...because Dr. Okeigwe listened to my story, answered all my questions, and equipped me with all of my options, the trigger began to go away. It got to the point where I would come in for a check-up, and we would laugh, and before I knew it, I was already lying down, looking up at all of my eggs progressing...A
Dr. Okeigwe never seemed rushed. She listened to all my concerns and addressed them. She seemed genuinely interested in my success and wellbeing: she paid close attention to my…Dr. Okeigwe never seemed rushed. She listened to all my concerns and addressed them. She seemed genuinely interested in my success and wellbeing: she paid close attention to my experience all along the process and adjusted my protocols accordingly. She was meticulous with things like measuring follicles - she was more accurate than one of the other doctors I saw for a monitoring appointment.A
Dr Minjarez was very warm with our initial intake, asked what our goals were...was very straightforward about the number of treatments likely needed in order to get enough…Dr Minjarez was very warm with our initial intake, asked what our goals were...was very straightforward about the number of treatments likely needed in order to get enough embryos. She did not bat an eye with our age or anything. She made the whole process easy and was confident and upbeat throughout...I enjoyed everything about working with Dr Minjarez except that when we got pregnant (yay!) I never heard any congratulations from her.A
Dr Dovey gave me the most personalized treatment out of all of the fertility clinics I’ve been to. She’s just all around, a solid person...able to produce more eggs and come out…Dr Dovey gave me the most personalized treatment out of all of the fertility clinics I’ve been to. She’s just all around, a solid person...able to produce more eggs and come out with more embryos than any other fertility doctor. I’m 41 now and we started IVF when I was 36 and we are getting more eggs and embryos now...always ask for my feelings and opinions before providing her own, which is critical.A
Dr Minjarez provided much more information than previous Drs and laid out a long term plan of care given out desire for multiple children. I really appreciated that she was…Dr Minjarez provided much more information than previous Drs and laid out a long term plan of care given out desire for multiple children. I really appreciated that she was direct, but also very caring in a professional way...When a transfer did not work, she changed protocols, which led to a successful pregnancy...Clinic route
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Provider
Spring Fertility East Bay
Role
Fertility clinics
State
California
Area
San Francisco Bay Area
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