I had an appointment scheduled with Dr. Tazuke. Before the appointment, I filled all the questionnaires as required. After this, I was called and said I needed to sign several…I had an appointment scheduled with Dr. Tazuke. Before the appointment, I filled all the questionnaires as required. After this, I was called and said I needed to sign several contracts regarding communication, data protection and also an authorisation to charge my credit card - altogether 11 contracts and 24 pages. Since I am lawyer, I read all the contracts and came to conclusion that there was no legal necessity to sign these contracts before the first conversation with the doctor - when it was not sure if the doctor would accept me as her patient and before I made a decision to be treated with this clinic. I was sent at least five messages and called at least four times by the assistant of the doctor. The tone was not polite. The assistant was not able to explain me why it was necessary to sign all the contracts before I decided to be treated in this clinic. I said I would sign everything after I decided to be treated by dr. Tazuke. She told me either I sign now (during the phone call) or she will cancel the appointment. With a knife on my neck, I chose a cancellation. The behaviour of the assistant was very strange and pushy. I have never experienced this kind of behaviour making a doctor appointment. I started to read reviews of CCRM and got really scared since there are many negative reviews. It has to be said that among all these contracts and information there was no price list, that would probably be one of the most important information. Secondly, while making an appointment I had already shared the number of my credit card for the case of a cancellation shortly before the appointment.Fertility clinic
CCRM San Francisco
Menlo Park, CA · San Francisco Bay Area · San Francisco Bay Area · (650) 646-7500
- Website
- ccrmivf.com
- Phone
- (650) 646-7500
- Location
- Menlo Park, CA · San Francisco Bay Area

Patient reviews
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80 excerpts on this page111 Google reviews
This clinic is very short of resources and mess management. Five stars to the doctors, lab teams, and finance team, who are very nice and professional. But, it is very very…This clinic is very short of resources and mess management. Five stars to the doctors, lab teams, and finance team, who are very nice and professional. But, it is very very difficult to make an appointment or reach out to the nurse team to seek any help. The nurse or customer coordinator is very unprofessional or extremely busy that you should never expect a response in a single shot. I have to keep calling front desk to ask for the response even after 2 days waiting period. Without proactively calling, you will never get any help. Keep in mind that, good doctor means that you are satisfied in the 15 mins meeting with the doctor, though you need to endure long wait period including waiting for nurse to reachout to doctor, then waiting for nurse to tell you the availablilty, then waiting for the nurse to confirm, then wait to meet with the doctor in weeks or month.Other than this rest of the months you will stay frustrated to work with nurse or customer coordinator to process any insurance or bill issue or lab appointment or medical ordering. I have encountered many issues from nurse side, wrong presciption, wrong procedure time, wrong medication, forgetting to tell us what to prepare for the precedure next day and many many other issues.The 5 star part is only 5-10% of the whole process. I only tried this clinic because of my insurance, so I am not sure how good/bad others are. But if you have a chance, reach out to other options before making the decision.I have called several times (no calls returned) and been to the office just to get someone to attend to me. It has been several months and my bill situation is yet to be fixed.…I have called several times (no calls returned) and been to the office just to get someone to attend to me. It has been several months and my bill situation is yet to be fixed. All you have to do is send a claim to my insurance so that my bill can be covered. What is going on?Update: I realized they are a PE owned clinic, everything makes sense now. Update: unbelievable! In my third period day, CCRM’s ultrasound Antral Follicles count was 5. (They said…Update: I realized they are a PE owned clinic, everything makes sense now. Update: unbelievable! In my third period day, CCRM’s ultrasound Antral Follicles count was 5. (They said it’s very low it means I need to take medication. I was worried that I might need multiple cycle.) After I was fed up with their care team’s mismanagement, I went to another fertility clinic. They do the ultrasound. My Antral Follicles count is 18 in same cycle just 8 which is absolutely normal, and no medication is needed.) Antral Follicles is the eggs a woman can produce in one cycle. This is the most foundational issue a fertility clinic should know. It’s ridiculous, more than 3 times difference. Strongly advise against CCRM SF. Their nursing and administrative team will make an already stressful IVF journey a complete nightmare!!!! At this clinic, you are forced to act as your own case manager just to catch their constant mistakes. Due to their terrible communication, broken promises to call, and vague medical instructions, my partner and I experienced completely avoidable delays. Their negligence directly resulted in my partner having to redo his sample collection and make an extra trip. Worse, their conflicting instructions forced me to undergo a second, painful, and entirely unnecessary blood draw. Save yourself the headache, the wasted time, and the extra physical pain. Choose a clinic in the Bay Area where the care team actually knows how to communicate and values your time. NO ONE cares about you at here!!!!!!!!After a 9-year journey filled with hope, setbacks, surgeries, IVF, and countless prayers, we are finally holding our miracle baby in our arms — and we are so grateful to the…After a 9-year journey filled with hope, setbacks, surgeries, IVF, and countless prayers, we are finally holding our miracle baby in our arms — and we are so grateful to the incredible team at CCRM. A special thank you to Dr. Jun for her patience, wisdom, and meticulous care throughout the entire process. From our very first appointment to the successful embryo transfer, she never rushed anything. She made sure my body was truly ready before moving forward — recommending lifestyle changes, acupuncture, further testing, surgery referrals, and carefully monitoring every step along the way. Because of her thoughtful approach and dedication, our very first embryo transfer was successful. We also want to thank every nurse and staff member at CCRM who walked with us through this emotional journey. Every appointment, phone call, and word of encouragement meant so much during one of the most vulnerable seasons of our lives. Today, by God’s grace, we are holding our healthy baby girl, Alora, born on 4/23/26, and we will forever be grateful to Dr. Jun and the entire CCRM team for helping make this miracle possible. Thank you for giving hope to families like ours.The one star is for the lab and embryologists. All other things (doctors who never read the patient’s medical history and make arbitrary treatment decisions, clinical nurses who…The one star is for the lab and embryologists. All other things (doctors who never read the patient’s medical history and make arbitrary treatment decisions, clinical nurses who make various kinds of mistakes and do not attend to messages until multiple follow-ups, and the billing team who mess up insurance despite clear instructions), are incredibly ridiculous. The most ridiculous thing is their phone number: no one is reachable there except for the new patient scheduling line.Had my labs performed here leading up to starting a round. Went in on a Saturday and I was one of the only people there. I fainted getting my blood drawn. Felt better and then…Had my labs performed here leading up to starting a round. Went in on a Saturday and I was one of the only people there. I fainted getting my blood drawn. Felt better and then went about my day. A few weeks go by and the nurse follows up saying they lost my labs/they didn’t get sent. I still got charged $1300 and they claim they don’t have this recorded but it was still sent through my insurance. Haven’t gotten a refund after multiple reach outs. Get another bill for $13… what a joke. This place is awful and if they mess up labs, who knows what else could go wrong. We did not proceed with this clinic needless to say.I had a good experience with my egg retrieval process at the clinic. The procedure itself went smoothly and the medical care felt well-handled. However, after the retrieval, my…I had a good experience with my egg retrieval process at the clinic. The procedure itself went smoothly and the medical care felt well-handled. However, after the retrieval, my experience became significantly more difficult. Communication has been inconsistent, and it's very hard to schedule my regroup with doctor, or get clear next steps. I often feel like I am waiting without a clear timeline, which has been VERY stressful during an already emotionally intense process. I would recommend finding other clinics instead.tl;dr: For many of us, the fertility process can be a year+ marathon full of tests, appointments, and so much money. CCRM claims to have some of the best outcomes for fertility,…tl;dr: For many of us, the fertility process can be a year+ marathon full of tests, appointments, and so much money. CCRM claims to have some of the best outcomes for fertility, but it really felt like instead of helping us to get to the finish line, they were actively holding us back, tripping us up while we tried to finish the race. For our family, we gave CCRM the benefit of the doubt too many times but it's now clear that we can no longer trust them. CCRM, and I don't just mean SF but also other CCRM clinics we've used, are hands down the worst ran operations I've ever experienced. From poor patient handoff between their own teams, to ghosting us for weeks at a time, to forgetting to run required testing until it prevented another procedure from happening on time, we were left wondering how a fertility clinic could be this bad. We experienced preventable CCRM-induced errors that led to a delay in a transfer and ultimately a $10k+ bill because our transfer ended up happening during a gap in our health care coverage. As frustrating as this was, the worst was that despite our attempts to escalate this both at CCRM SF and to their executive team, our inquiries have been completely ignored and we haven't been able to get a single reply from anyone. We were given emails and phone numbers to call, but there doesn't seem to be anyone reading those emails or listening to those voicemails. I can’t even connect to someone to pay our bill. Our experience has been: don't bother reaching out, you won't get through. Reading other reviews here, our experience clearly wasn't a one off.Mistreatment and no response I had my first in person chat with Dr Liu and we discussed IUI IVF and egg freezing. Later on I had visual chat with her and told her that I was going…Mistreatment and no response I had my first in person chat with Dr Liu and we discussed IUI IVF and egg freezing. Later on I had visual chat with her and told her that I was going to do egg freezing. Waited 1.5 months later she arranged treatment for me and I thought it was for egg freezing. However it was HSG which is not required for egg freezing!! Is this how the clinic makes extra money from patients?? I have called them 3 times and they said they’ll call me back but they never did. I probably will report it to State Medical Board.I had a wonderful experience with CCRM and Dr. Jun and found her to be highly skilled, thoughtful, and caring. She does not just do IVF cycles but actually try to understand why.…I had a wonderful experience with CCRM and Dr. Jun and found her to be highly skilled, thoughtful, and caring. She does not just do IVF cycles but actually try to understand why. She helped diagnosis my endometriosis, referred me to one of the best surgeons for treatment. I’m so glad she did because based my condition the transfer would’ve likely failed and wasted the embryos. After my surgery I got pregnant naturally and now have a beautiful 6 month old baby boy ❤️ Before coming to CCRM we’ve talked to a lot of friends about their experience and also went to one other clinic. Most fertility clinics pretty much was like a shop for you to pick from a few services and if it didn’t work you just do it again. The first I went to was very dismissive because I was on the younger side so she told me to “come back in a year”. I ultimately came here because CCRM was recommended by my OB. Dr. Jun was very thoughtful and read my report in detail. She submitted a number of diagnostic tests for me and walked me through the results - while I was young, and my AMH level was “in range”, she suspected I need to start egg retrieval now - something the last clinic dismissed - and she was completely right. I did 2 retrievals with them; and based on the result of the first she changed the protocol for the second. And based on all the outcomes she suspected I had endometriosis and referred me to a specialist surgeon and not implant yet. It turned out I had stage 4 endometriosis, and after the surgery I got pregnant naturally! Even after that they still brought me in for multiple check ups to make sure the pregnancy was progressing normally, before I graduated to an OB. I cannot be more grateful for Dr. Jun! The clinic itself is also very professional and clean. All the nurses are wonderful and I felt safe the whole time. There is one phlebotomist (I never asked for her name :( ) who is just wonderful - I’m terrified of blood draws but she always made me feel comfortable and she was so good with the needle I barely feel it. Early on it took some time to schedule time with the doctor - I think they are busy - but once I was in the system they were very responsive. You mostly text the nurse through Salve; I’ve never had any issues with promptness once I was an active patient. Although some times it felt like not everything said was passed onto the doctor, and the staff could be better at explaining why they’re telling me to do certain things given how stress IVF is. During the stimulation I got ultrasounds almost daily - and calls from the nurse every time after on next steps. After retrieval they also checked up on me and updated me promptly on embryo progress. The only staff that I didn’t like as much was my first coordinator (but seems like she’s gone now) and some of the front desk staff can be rude some times. Overall IVF is a highly stressful process and infertility is unfortunately not well understood; but Dr Jun is highly skilled and really does want the best for her patients and she is one of the best in this field.Doctors here are excellent and take the time to thoroughly review each patient’s case to identify the root cause of fertility issues, my experience with the patient care team has…Doctors here are excellent and take the time to thoroughly review each patient’s case to identify the root cause of fertility issues, my experience with the patient care team has been disappointing. Responses to queries are delayed, and follow-up has been inconsistent. IVF is a stressful process, I think it is fair for us patients to expect greater proactiveness and more timely communication from the care team.This is unfortunately one of the worst clinics possible that does not respond to patient messages, provide clear instructions, nor care for patients in a timely and sensical…This is unfortunately one of the worst clinics possible that does not respond to patient messages, provide clear instructions, nor care for patients in a timely and sensical manner. The staff and physicians are great but inadequacies are apparent in the operations of this particular location. Hopefully improvements are underway.Overall, the doctors at CCRM are very good. The phlebotomy team, ultrasound technicians, and front desk staff are all professional and knowledgeable. The clinic environment is…Overall, the doctors at CCRM are very good. The phlebotomy team, ultrasound technicians, and front desk staff are all professional and knowledgeable. The clinic environment is clean and comfortable, and in general, the medical care itself is solid. However, my experience with my assigned nurse, Christine, was extremely disappointing and unprofessional, and it significantly impacted my treatment experience. First, medication coordination was handled very poorly. The clinic sent my medications directly to a self-pay pharmacy instead of confirming a pharmacy that works with my insurance. These medications required prior authorization from the physician. The pharmacy was unable to reach the clinic, so I had to personally contact both the pharmacy and my insurance company multiple times. I repeatedly asked Christine to send the physician’s prior authorization, but her responses were extremely slow—sometimes taking up to 48 hours, or not responding at all. I had to follow up multiple times just to get basic paperwork sent. Instead of helping, she repeatedly stated that “this is not my responsibility,” and even asked me for the phone number of their partner pharmacy, CloudRx—information that is easily found on Google. I had already called the pharmacy many times myself. She never once attempted to call them and did not even know their phone number, nor was she willing to look it up. For comparison, when I did IVF at RSC, I never experienced any medication delays or last-minute emergencies like this. Their nurses were highly professional and proactive—they planned ahead, placed medication orders early, and ensured patients received their medications well in advance. Patients were never left scrambling to make phone calls or manage insurance and pharmacy issues on their own. Treatment plans were updated promptly and clearly, and I never had to chase the clinic at the end of the day to ask what injections I was supposed to take because staff were “about to leave.” Second, during priming injections (day 4), Christine informed me that my husband and I supposedly shared the same genetic mutation and that we might need to stop the cycle. This caused significant anxiety and panic. I believed new genetic testing had been performed without my knowledge. In reality, I had already completed genetic testing and genetic counseling at my previous IVF clinic (RSC), and there were no findings that would cause a dominant genetic condition in offspring. Christine was simply wrong and had not confirmed this information with the physician before alarming me. The gene in question is a pseudogene, which may appear similar but is not an actual pathogenic mutation. Only the next day did she confirm that there was no issue and that we could continue the cycle—yet she still suggested genetic counseling again. When I reminded her that we had already completed genetic counseling, she then said it could be skipped, though she continued to “recommend” it. Most concerning is that genetic screening and counseling should be reviewed before priming and certainly before starting a cycle, as part of the initial intake process for a new patient. Bringing this up only after treatment had already begun reflects poor coordination and oversight. While CCRM has excellent doctors and strong clinical staff, the nursing coordination in my case—specifically with Christine—was dismissive, poorly organized, and caused unnecessary stress during an already emotionally demanding process. I hope CCRM takes this feedback seriously, as fertility patients deserve proactive planning, timely communication, and accountability from their care team.There is some serious management issue with this office. While the doctors are good and they have advanced technologies, the doctors seemed reluctant to manage the staff,…There is some serious management issue with this office. While the doctors are good and they have advanced technologies, the doctors seemed reluctant to manage the staff, resulting in the staff all acting unresponsive, slow, and actively trying to turn patients away, or delay their appointments or schedules. I have been to three fertility clinics, and this is by far the most unprofessional and unresponsive admin and nursing teams I have ever seen. Even UCSF’s nursing and admin teams respond in a faster and more efficient way way than this clinic. They also do a bait and switch where the new patient phone line is always picked up right away, but once you are an existing patient, nobody ever picks up when you call.The IVF process is inherently long and time-consuming, but the professional team at CCRM ensured my experience was smooth and comfortable. Dr Jun is an incredibly knowledgeable,…The IVF process is inherently long and time-consuming, but the professional team at CCRM ensured my experience was smooth and comfortable. Dr Jun is an incredibly knowledgeable, patient, and skilled physician. She consistently made the right decisions regarding my protocols. Her procedures, including hysteroscopy, HSG, trial transfer, and the final transfer were completely painless and didn't cause me any burden or distress. I extremely recommend her. Dr Liu is also highly skilled. She performed my egg retrieval, and the entire procedure went very smoothly, resulting in minimal pain and bleeding. The entire nursing team was supportive, professional, and reliably responsive to messages. My primary nurse, Christine, was exceptional. She provided detailed instructions through a comprehensive calendar for each stage and communicated thoroughly by phone to review every step and necessary precaution. IVF involves many stressful steps, but the CCRM team did their absolute best to minimize the burden on me as a patient. I had a truly great experience with CCRM.I’m sharing my experience because it has been beyond belief, and I see many others reporting the same issues. When I was a new patient about three years ago, the clinic was…I’m sharing my experience because it has been beyond belief, and I see many others reporting the same issues. When I was a new patient about three years ago, the clinic was extremely fast, organized, and communicative. My egg retrieval process was very quick with a clear timeline and prompt responses from the nurse. Because of that positive experience, I continued storing my eggs with them, even though the annual storage fee increases by several hundred dollars each year. I also have health insurance that covers fertility treatment, which I chose not to use because of my initially positive experience with this clinic. Unfortunately, once I returned to use (thaw) my frozen eggs, the experience became another story and extremely difficult. I understand that egg thawing may not be as profitable as egg retrieval, but I still expected professionalism and completion of the full process so patients can move forward. My egg thawing process started in July, and since then it has been months of confusion, delays, and poor communication. An incorrect protocol was initially placed, and instead of taking responsibility, the blame was directed toward me as the patient. I underwent multiple unnecessary tests, spending additional money without clear justification. There was no clear treatment plan or timeline. I was repeatedly told to “wait” without knowing how long or what the next steps would be. Each time I contacted the clinic, I received different and conflicting information depending on who I spoke to. I was frequently told that my nurse was unavailable, the lab was unavailable, or that someone would follow up, which they did not. Most recently last week, I was told I would hear back next week regarding lab availability. Days later when I asked again so that we could prepare it, a different nurse told me the lab was actually closed until next year. This level of inconsistency is alarming. I was also unable to speak directly with my doctor Tazuke to express my deepest concern unless I paid hundreds of dollars for another consultation. Billing was equally disorganized. I was charged early in the process, and months later a nurse asked whether I had paid, which was shocking given that this information could have been easily verified. As of now, nothing has been done since July for me. I have no treatment plan, no timeline, and no consistent point of contact. I am left wondering how a clinic entrusted with something as important as frozen eggs can operate with this level of disorganization and they really are no longer interest in you if you are not a big financial contributor anymore later in your IVF journey. I would not recommend this clinic, especially for patients who expect ongoing care. It is extremely expensive and not worth the stress, time, or money.The IVF fertility journey is often long and complex. There are seemingly endless steps, new wrenches being thrown in without warning, and often outcomes or results feel like…The IVF fertility journey is often long and complex. There are seemingly endless steps, new wrenches being thrown in without warning, and often outcomes or results feel like they're coming from a black box with no real reason or explanation that feels good. With all that said, I felt like I was in the very best hands with CCRM with Dr.Jun and my nurse, Nareh. I had been at another well known Bay Area clinic prior and really disliked the experience - very much felt like I was just being churned in/out of a standardized process, with very little access to my doctor, and with very little personalization or attention to my age and my specific circumstances. This became very clear when I moved over to CCRM because of how comprehensive they were - from intake to each phase of the process, which usually meant extra testing, which was always thoroughly explained to ensure that we only proceed with best possible chance - to avoid mediocre retrievals, lost embryos, and further cycles. It can seem tedious and time consuming in the moment, but it was all worth it. After multiple fruitless cycles at the first clinic, I moved to CCRM, where immediately things felt different. My nurse was knowledgeable and had great bedside manner - knowing when to text vs to pick up the phone and chat. She was responsive and kind. Dr.Jun was very knowledgeable, decisive and assertive, and cared about each of my precious embryos. At age 41, the process was long but straightforward, and each step just "worked". With supplements and acupuncture, I had better quality embryos over two retrievals. Before the transfer, CCRM has obligatory testing for endometriosis, which I had never heard of but come to find out, I have it! I proceeded with laproscopic surgery to diagnose and remove, and then swiftly moved into transfer, which proved successful. At another clinic, they wouldn't have tested for endo - they would have done multiple failed transfers, and then suggested more retrievals, which just wouldn't have been an option for me at my age. Bottom line, CCRM is thorough, comprehensive, data-driven, and the results speak for themselves.The medical expertise at CCRM-SF is excellent, but the clinic’s operations and staff communication are far below expectations — especially given how much patients pay for this…The medical expertise at CCRM-SF is excellent, but the clinic’s operations and staff communication are far below expectations — especially given how much patients pay for this level of care. Our assigned nurse, constantly seems out of context and unresponsive. It often feels like we’re managing the process ourselves — following up repeatedly for updates, clarifications, or results that should have been proactively shared. IVF is already stressful, but the lack of coordination and accountability here makes it much worse. There are clearly serious issues with staffing, organization, and management oversight. Patients shouldn’t have to chase their care team or worry that critical steps might be missed. For a clinic that charges premium rates, this experience is disappointing and disheartening. Until CCRM-SF improves its communication, staffing, and patient support systems, I cannot recommend it.I am a surrogate who has to work with CCRM San Fran because that is where my intended parents have their embryos. The communication from CCRM is TERRIBLE. They recently sent a…I am a surrogate who has to work with CCRM San Fran because that is where my intended parents have their embryos. The communication from CCRM is TERRIBLE. They recently sent a message on their portal that 3rd party patients would be seeing a longer than usual wait time between communications. 2-3 days would be an acceptable longer wait period. I have been waiting over 2 weeks to hear back from them. They called me on a Thursday to let me know I’d be hearing from them the following week. It’s now been 2 weeks without a word. I have reached out a few more times through the portal, I have left voicemails, my coordinator has sent emails and still we sit in radio silence. I was so excited to start IVF meds my next cycle but it’s looking more and more like we’ll be waiting another month or two now. Would love an explanation as to why such a reputable company can’t properly communicate with their clients.To HQ / PE Owners of CCRM-SF: Dr. Jun and Dr. Tazuke are fantastic and the best in their field. But the office administrator/practice manager and certain staff should not be…To HQ / PE Owners of CCRM-SF: Dr. Jun and Dr. Tazuke are fantastic and the best in their field. But the office administrator/practice manager and certain staff should not be there. They are unresponsive and have absolutely no comprehension that they work for a fertility clinic where every minute, hour and day is important and makes a difference to all of their patients. You charge a premium for your services but then I should not experience constant unreasonable delays and missing lab results where I doubt the correctness of the results. I should not have to wait 2 weeks for a review because this clinic has only one nurse who can review and is on vacation. I should not have to wait 2 weeks again because that one nurse quit. There is no accountability for this office administrator/practice manager who does not know how to run a fertility clinic. This clinic is understaffed or have staff who clearly do not want to work there. I should not be constantly correcting misstatements, making sure records are being reviewed, chasing results, or making sure procedures are starting or are being done correctly. It is a disservice to Dr. Jun and Dr. Tazuke for the CCRM-SF clinic to currently be run this way.I came to CCRM after 2 failed healthy embryo transfers at another clinic and no further tests were recommended to check for underlying issues. Dr. Tazuke has been amazing from the…I came to CCRM after 2 failed healthy embryo transfers at another clinic and no further tests were recommended to check for underlying issues. Dr. Tazuke has been amazing from the first time I met her. She ordered additional testing and …CCRM is the best fertility clinic in the Bay Area. When I did IVF in 2023, I got 6 eggs and retrieved only 4 and only 2 fertilized. Now I am 40 years old and Dr Liu created a…CCRM is the best fertility clinic in the Bay Area. When I did IVF in 2023, I got 6 eggs and retrieved only 4 and only 2 fertilized. Now I am 40 years old and Dr Liu created a robust protocol that got me 15 eggs! Dr Tazuke was able to retrieve 11 eggs and 6 were successfully fertilized. They are really the best !CCRM is amazing and I can only recommend them! Dr Tazuke is the best doctor, she’s knowledgeable, pays attention to all details and is very kind. The nurses and blood draw techs…CCRM is amazing and I can only recommend them! Dr Tazuke is the best doctor, she’s knowledgeable, pays attention to all details and is very kind. The nurses and blood draw techs are really nice and great at what they do! I was always in and out of the clinic fast so I was able to manage my long fertility journey with my demanding corporate work schedule. Thank you for everything!$30,000 Bill & Wasted Precious Fertility Time CCRM assured me more than 5 times that my insurance would cover 80% and gave me the diagnostic and CPT codes for verification. Months…$30,000 Bill & Wasted Precious Fertility Time CCRM assured me more than 5 times that my insurance would cover 80% and gave me the diagnostic and CPT codes for verification. Months later, the doctor used different codes in the treatment plan, leaving me with 0 coverage—something I caught only because I insisted on triple-checking, right before treatment. If I hadn't caught their mistake, I’d be stuck with a $30,000 bill. Their finance department is careless and incompetent. Don’t trust their word or the codes they provide. Michael, the clinic director, added insult to injury and wouldn't even apologize after showing him screenshots of the diagnosis codes they quoted me originally. He was the worst of it. I doubt he'll correct the issue for future patients. RUNAWAY. I'm thanking myself that I'm only out $2,000 and not $30k.My experience with CCRM San Francisco has been nothing short of heartbreaking. This clinic feels more like a money-making machine than a place where people come seeking hope and…My experience with CCRM San Francisco has been nothing short of heartbreaking. This clinic feels more like a money-making machine than a place where people come seeking hope and care. The lack of communication between doctors and nurses is shocking—it’s as if they operate as two completely separate entities under one roof. For a journey as overwhelming as fertility treatment, the absolute lack of empathy from the staff is devastating. I was recommended Dr. Sunny Jun, but I can confidently say that was a mistake. On the day of my embryo transfer, she didn’t even know my medical history. After my miscarriage, it was painfully clear that their approach was completely generic—nothing was tailored to address my specific issues or past struggles. How can a clinic that claims to be world-class get away with such neglect? The nurse assigned to me, Lisa, made the experience even worse. When I started bleeding, terrified and desperate, I called her for help. Her response? That no doctor was available and I should just “hang tight” until my next scan. Are you kidding me? I was in the middle of a crisis, and that was their level of care. I’ve been through five IVF cycles, but this one was by far the worst—not just because I lost my chance, but because I felt utterly abandoned by the people who were supposed to support me. Even after my miscarriage, when I needed simple paperwork filled out for my job to get leave approved and process my grief, they couldn’t even bother to do that. It was like I didn’t matter to them anymore because I wasn’t a potential success story they could profit from. I trusted CCRM San Francisco with one of the most vulnerable and difficult journeys of my life, and they let me down in every way imaginable. I wasted my money, my time, and my emotional energy on a clinic that doesn’t care about its patients. Please, if you’re considering this clinic, think again. It’s not what it looks like, and I wouldn’t wish my experience here on anyone.This was the absolute worst experience with a doctor I've ever had. I waited for over 30 minutes for a telehealth consultation without any notice that the doctor would be late. At…This was the absolute worst experience with a doctor I've ever had. I waited for over 30 minutes for a telehealth consultation without any notice that the doctor would be late. At first, I assumed it was an issue with the app, so I tried calling CCRM, but no one bothered to answer. The only person who picked up was a new patient coordinator in Missouri, who spent 30 minutes trying to help me. After an absurd amount of time, a medical coordinator finally called me, only to say the doctor would be another 5 minutes late—by then, I had already been waiting far longer than that. The whole situation was beyond ridiculous. When I eventually spoke to Dr. Sunny Jun, she showed absolutely no concern for her patient. When I voiced my frustration with the clinic's total lack of communication and efficiency, she dismissed my concerns, saying it’s common in the medical field and if I cared about that, I should find another clinic. Her unprofessional and dismissive attitude was deeply disappointing. I’ve never encountered such a lack of respect and care in any medical setting.Beware of Scams Very dishonest institute, only there for the purpose of making more money out of your frustration. There is zero accountability. The Dr. whom I never saw, …I cannot recommend Dr. Tazuke and her team highly enough. Dr. Tazuke is an incredible professional—caring, attentive, and deeply committed to her patients. She went above and…I cannot recommend Dr. Tazuke and her team highly enough. Dr. Tazuke is an incredible professional—caring, attentive, and deeply committed to her patients. She went above and beyond, checking on me twice after my surgery and even making herself available over the weekend when I had concerns about increased pain. Beyond Dr. Tazuke, the entire team—nurses, technicians, lab staff, and front desk staff—are outstanding. They are always patient, kind, and supportive, creating a warm and welcoming environment during what can be a stressful time. I’m so grateful to have had their care and support. If you’re looking for a fertility clinic with expertise and compassion, this is the place to go!I don’t particularly get frustrated by the poor ivf outcome, but mostly disappointed at how little Dr Tazuke care about her patient. She recommended all kinds of supplements,…I don’t particularly get frustrated by the poor ivf outcome, but mostly disappointed at how little Dr Tazuke care about her patient. She recommended all kinds of supplements, surgery and acupunctures to affiliates, that directly cause lower ovaries reserve, and she don’t have time to look at ivf history of a patient. She is a successful business runner. Go if you are young and have not much infertility issue.We chose this clinic because they were in-network with our insurance. While we were satisfied with the medical care, the clinic fell short in handling prior authorizations and…We chose this clinic because they were in-network with our insurance. While we were satisfied with the medical care, the clinic fell short in handling prior authorizations and billing. Specifically, they incorrectly required me to pay the …I highly recommend Dr. Sunny Jun. She made my dream comes true. She is careful, patient and professional. She noticed I may have endometriosis and referred me to a specialist, so…I highly recommend Dr. Sunny Jun. She made my dream comes true. She is careful, patient and professional. She noticed I may have endometriosis and referred me to a specialist, so I could fix my issue before the transfer. She is busy but her team answered my questions right away after I sent the message. I am so happy that I chose CCRM as my fertility and really have a good time with them.I truly cannot express enough how grateful and overjoyed I am with our experience at CCRM. Every single person we encountered along this journey has been nothing short of…I truly cannot express enough how grateful and overjoyed I am with our experience at CCRM. Every single person we encountered along this journey has been nothing short of extraordinary. …I had a wonderful experience with CCRM! After years of struggling with infertility and several failed attempts at another clinic, I had a successful transfer on my first attempt…I had a wonderful experience with CCRM! After years of struggling with infertility and several failed attempts at another clinic, I had a successful transfer on my first attempt with CCRM. I’m currently four months pregnant! I highly recommend Dr. Tazuke! She is knowledgeable, professional, understanding and always made me feel I was being heard and not alone in this process. The CCRM staff from the very beginning and throughout the process, were welcoming and supportive. I highly recommend CCRM!CCRM has gone above and beyond to help us build our family. My husband and I switched to CCRM after six failed attempts at another clinic. They came highly recommended and did not…CCRM has gone above and beyond to help us build our family. My husband and I switched to CCRM after six failed attempts at another clinic. They came highly recommended and did not disappoint! Dr Salem not only welcomed us with compassion and hope, but he treated us like real people. The team fought hard for us and found answers. We are now expecting our rainbow baby! Thank you, CCRM! Especially Dr Salem, Margaret and Lillian. The team is responsive, facilities top notch and everything was just EASY.I had an initial consultation with Dr Jun, but in order to schedule a second meeting for the actual plan has been almost close to impossible. My coordinator Vanessa is almost non…I had an initial consultation with Dr Jun, but in order to schedule a second meeting for the actual plan has been almost close to impossible. My coordinator Vanessa is almost non existent. She doesn't respond to my messages. It's been …This is a long due review. I went through fertility treatments with Dr. Tazuke at CCRM and as a result I have a baby girl just celebrated her first birthday. Dr. Tazuke was great.…This is a long due review. I went through fertility treatments with Dr. Tazuke at CCRM and as a result I have a baby girl just celebrated her first birthday. Dr. Tazuke was great. She listens to your concerns carefully, explains …I highly recommend CCRM San Francisco to anyone looking for fertility treatment. Both Dr. Jun and Dr. Tazuke are amazing physicians and the nursing team, embryologists, laboratory…I highly recommend CCRM San Francisco to anyone looking for fertility treatment. Both Dr. Jun and Dr. Tazuke are amazing physicians and the nursing team, embryologists, laboratory and surgery center is absolutely the best around. I decided …Dr Jun was fantastic, she made sure that my husband and I always understood and felt apart of the process. She always listened to my concerns and would make sure that we chose the…Dr Jun was fantastic, she made sure that my husband and I always understood and felt apart of the process. She always listened to my concerns and would make sure that we chose the right path/ process for us. The nurses and front office …Dr. Tazuke showed compassion and had great bedside manner. She is so knowledgeable and always explained the science behind the treatments. She made me feel like she was on my…Dr. Tazuke showed compassion and had great bedside manner. She is so knowledgeable and always explained the science behind the treatments. She made me feel like she was on my team! CCRM is a pristine clinic and the staff is so responsive. …We never saw [Dr. Sunny Jun] in person...suggested unnecessary tests and supplements...didn't customize protocol until there was a clear failure half way through the stimulation…We never saw [Dr. Sunny Jun] in person...suggested unnecessary tests and supplements...didn't customize protocol until there was a clear failure half way through the stimulation process...egg retrieval...terminated half way through the stimulation...it is almost impossible to talk to her afterwards. You can only reach nursesDoctor Tazuke is extremely experienced and knowledgeable. She had me gone through diagnostic procedures which all turned out to be necessary and crucial later. I was very happy…Doctor Tazuke is extremely experienced and knowledgeable. She had me gone through diagnostic procedures which all turned out to be necessary and crucial later. I was very happy she was there from the very beginning with me when I first started family planning. She has great instincts too and definitely turned my trust soon into my IVF journey...Always share your concern with Dr. Tazuke and she will listen to you...Doctor treated me with care and professionalism. I felt she was very knowledgeable and competent throughout my IVF journey.[Dr. Salli Tazuke] was nice enough. We only saw her once. She covered most of everything we needed to go over. We never saw her again so I cannot say whether she's good at…[Dr. Salli Tazuke] was nice enough. We only saw her once. She covered most of everything we needed to go over. We never saw her again so I cannot say whether she's good at anything else. After our talk with her we never had a real conversation with anyone again and we never heard back about our test results or the billing questions I had.She [Dr. Li-Shei-Lin] is very understanding and cares for our outcome of bringing a baby home. She shows compassion and understands the stress. We were hoping for more of my eggs…She [Dr. Li-Shei-Lin] is very understanding and cares for our outcome of bringing a baby home. She shows compassion and understands the stress. We were hoping for more of my eggs to make it from genetic testing and from the large amount of eggs retrieved one survived. We all thought it would be a different outcome...She understood how upset i was but also gave us time to think and gave us her honest opinion with what she belives ill work looking at both of us and all our testingDr. Salli Tazuke is knowledgeable, but my experience with her was quite limited due to her frequent vacations. I only spoke with her directly two or three times throughout my…Dr. Salli Tazuke is knowledgeable, but my experience with her was quite limited due to her frequent vacations. I only spoke with her directly two or three times throughout my treatment...first treatment was under Protocol 3, the Luteal Patch-Antagonist, and the second was under Protocol 5Dr. Salem has a better bedside manner than any doctor I’ve ever met - so kind and reassuring. He takes a very scientific approach, using the best and most current methods. He also…Dr. Salem has a better bedside manner than any doctor I’ve ever met - so kind and reassuring. He takes a very scientific approach, using the best and most current methods. He also takes the time to explain everything in detail. Like many going through the fertility journey, ours was a long painful and complicated process. I wouldn’t have wanted any other doctor by our side. I highly recommend Dr. Salem to anyone! He is the bestDr. Tazuke was almost a non entity during the course of my IVF cycle. She did not perform any of my prep and never met me face to face during the course of my care. When my IVF…Dr. Tazuke was almost a non entity during the course of my IVF cycle. She did not perform any of my prep and never met me face to face during the course of my care. When my IVF cycle resulted in results that skewed negatively to range of results (Eggs retrieved to Eggs fertilized to Embryos), Dr. Tazuke's only guidance was to begin Acai supplements (through an affiliate link to purchase). She was either unwilling or unable to provide any guidance on what or how to adjust treatment in a subsequent cycle...Sunny Jun was referred by family and close friends. I went to her without reading reviews nor questioning anyone's experience. It was a disaster. She has NO empathy. Literally…Sunny Jun was referred by family and close friends. I went to her without reading reviews nor questioning anyone's experience. It was a disaster. She has NO empathy. Literally behaved like a BOT. Her instructions for medications does not match with what the NPs or Co-ordinators who communicate. You cannot get a response her directly...Doctor said "X" and coordinator added more and I was questioned by Dr on my ability to follow instructionsI always felt supported by her [Dr. Sunny Jun] and knew she would take time to answer my questions when they came up. The day of my retrieval, she did mention that my chances of…I always felt supported by her [Dr. Sunny Jun] and knew she would take time to answer my questions when they came up. The day of my retrieval, she did mention that my chances of success were not very high statistically since I had very few follicles, and she was right. But against all odds we were successful. I can imagine that she sees so much and in that situation I had wished her to be a tad more positive, but at the same time I understand that she was trying to paint a true picture of the most probable outcome.I have always felt comfortable with Dr. Tazuke in our visits and feel like I can ask my questions. Sometimes our telehealth visits have felt a bit rushed (when we are discussing…I have always felt comfortable with Dr. Tazuke in our visits and feel like I can ask my questions. Sometimes our telehealth visits have felt a bit rushed (when we are discussing test results) but I know that she is very busy...currently in stimulation for IVF, prepping for egg retrieval. I believe I am on an antagonist protocol. Priming was several estrogen patches and 3 Ganirelix shots about a week before my period. Current dosage is 75 IUs of Menopur and 225 IUs of Follistim per day, and I will be adding Ganirelix in a few days...Dr. Tazuke is a very caring doctor. She always thinking of patient's needs...microdose lupron protocol...retrieved 19 eggs, 14 matured, 10 fertilized, 7 fertilized eggs turned to…Dr. Tazuke is a very caring doctor. She always thinking of patient's needs...microdose lupron protocol...retrieved 19 eggs, 14 matured, 10 fertilized, 7 fertilized eggs turned to be blast and 4 embryos with high quality passed the genetic test...single embryo transfer...very advanced surgical skills. After egg retrieval and uterine polyps removal surgeries, I even did not have any spotting on my underwear...Dr. Sunny Jun is extremely detail oriented and experienced. She is also a wonderful communicator. She ordered extensive testing before we got started with IVF and I finally had a…Dr. Sunny Jun is extremely detail oriented and experienced. She is also a wonderful communicator. She ordered extensive testing before we got started with IVF and I finally had a diagnosis thanks to her (after seeing two previous doctors who diagnosed me as "unexplained"). She looks at each lab/bloodwork report and adjusts meds accordingly. She also had so much respect for the fact that we were self-pay and she went above and beyond so we could have the best shot at success in one round. I am now 27 weeks pregnant, it worked on the first try. I would send anyone I love to her with zero hesitation, she is a good doctor.she didn't push me to IVF but patiently answered my questions...Dr. Tazuke did the hysteroscopy and frozen embryo transfer. She was gentle and careful during the procedure. Before…she didn't push me to IVF but patiently answered my questions...Dr. Tazuke did the hysteroscopy and frozen embryo transfer. She was gentle and careful during the procedure. Before the transfer, she had the mock transfer to make sure that everything will go well during the transfer. She is usually busy and has tight schedules. If there was any urgency, she was able to squeeze her time to see me....She [Dr. Jun] lays out the all the facts and circumstances, takes time to carefully explain what to expect, what is going on, what can be done, and allows the my partner and I to…She [Dr. Jun] lays out the all the facts and circumstances, takes time to carefully explain what to expect, what is going on, what can be done, and allows the my partner and I to digest the information before making any decisions. While she does provide her recommendations, she also provides alternatives so that as a patient, I can choose what I am comfortable with. This is makes me feel like I am still able to control my body, rather than being treated as just another patient going through the IVF machine...Dr. Salem is among the very best of the best. I come to him with an incredibly complex history in attempts of creating a family of my own for nearly 8 years. I am beyond grateful…Dr. Salem is among the very best of the best. I come to him with an incredibly complex history in attempts of creating a family of my own for nearly 8 years. I am beyond grateful for his expertise and have a new found hope...he is an incredible listener, who will go above and beyond to find solutions. I have not found a solutions oriented specialist in years and I work in healthcare! If you are wanting a solutions oriented REI who truly delivers personalized care, look no further!We were extremely impressed by Dr. Salem's depth of knowledge, his deep involvement in our case and his astounding ability to be one step ahead of us in anticipating and assuaging…We were extremely impressed by Dr. Salem's depth of knowledge, his deep involvement in our case and his astounding ability to be one step ahead of us in anticipating and assuaging our concerns before we expressed them. He was extremely empathetic to our situation and constantly advocated for a well rounded healthy diet and lifestyle to boost the chances of a successful IVF procedure. He never prescribed unnecessary supplements or medications throughout the IVF process and kept a close watch for possible side effects caused by hormonal injections.I received extremely individualized and personal care. Dr. Jun remembered the details of my case, followed up personally and promptly, tested and adjusted my meds regularly and…I received extremely individualized and personal care. Dr. Jun remembered the details of my case, followed up personally and promptly, tested and adjusted my meds regularly and provided me with options throughout the process...We did our own research and asked a lot of questions, pushed back a few times, and even assembled a panel of outside physicians to have in our back pocket. Dr.Jun answered all our questions with the most recent and up to date data, she worked with us every time we had a concern or constraint, and we ditched the other doctors very quickly. We had insane outcomes for our age/histories but that's not what drives this feedback - it was the process of working with herDr. Tazuke's general demeanor makes her extremely approachable - there wasn't anything I was afraid to ask her or talk to her about. She is easy to talk to, she answers all…Dr. Tazuke's general demeanor makes her extremely approachable - there wasn't anything I was afraid to ask her or talk to her about. She is easy to talk to, she answers all questions, and makes sure you understand the answers. She maintained our working relationship throughout the process by running some of my my quick, routine ultrasounds herself, so I was able to see her a few times between my preliminary appointment and my retrieval surgery. I would work with Dr. Tazuke again in a heartbeat![Dr. Jun is] definitely an expert in her field. However, she tends to get easily defensive when questioned about reasoning or benefits of certain treatments. At times, her…[Dr. Jun is] definitely an expert in her field. However, she tends to get easily defensive when questioned about reasoning or benefits of certain treatments. At times, her recommendations seemed driven more by business acumen than medical profession...She rarely took responsibility nor apologized for her staff's mistakes although some of them were more serious...Dr Sunny Jun was great. She was extremely succinct, no BS and got the job done efficiently and succesfully. I really liked her style...When I skipped couple of PIO injections in…Dr Sunny Jun was great. She was extremely succinct, no BS and got the job done efficiently and succesfully. I really liked her style...When I skipped couple of PIO injections in the first trimester she changed my regimen to a stricter one and explained to me how I cud risk losing the pregnancy. That was exactly the scolding I needed. My little boy is 3 months old today thanks to Dr Jun. He is a miracle of love, science and god’s blessings...[Dr. Sunny Jun] She always takes the time to call me back if I have questions...She always made time for me and understood our situation...[she]recommended mini-IVF for me and…[Dr. Sunny Jun] She always takes the time to call me back if I have questions...She always made time for me and understood our situation...[she]recommended mini-IVF for me and explained that research has shown older women do not respond well to high doses of stim meds...She also recommended we try PICSI and not just ICSI to increase our odds...Dr Jun decreased my Gonal-F dose from 150U to 125U for most of the injection period, after reviewing my bloodwork consistently. She also provided the green light for triggering…Dr Jun decreased my Gonal-F dose from 150U to 125U for most of the injection period, after reviewing my bloodwork consistently. She also provided the green light for triggering ovulation at the sweet spot between when I would have a lot of eggs to be retrieved and not being too prone to OHSS...remembered who I was and provided me with personalized care... Though I didn't see her much during appointments, she reviewed all of my bloodwork and ultrasounds results every day and recommended the right treatment for the next day. The highly personalized treatment resulted in a very successful egg retrieval (they were able to freeze 22 eggs in one cycle), and almost no side effects. During the times I saw her, Dr Jun made me feel very comfortable and I always felt like I was in good hands. She was also very transparent about answering any of my questions. I would highly recommend her.[Dr. Jun] was very helpful and patient. Took her time and always made sure all my concerns and questions were answered. She always made me feel safe and secure and ways available…[Dr. Jun] was very helpful and patient. Took her time and always made sure all my concerns and questions were answered. She always made me feel safe and secure and ways available whenever I had any questions. I would recommend her to anyone going through a similar experience...I would have loved to transfer two but understand the safety of doing just one.Dr Jun was fantastic, she was always available when I needed her. She suggested tests that identified issues that were not previously identified, which is a testament to her…Dr Jun was fantastic, she was always available when I needed her. She suggested tests that identified issues that were not previously identified, which is a testament to her expertise in fertility. She was supportive throughout the process and we are so lucky to have her...Given the amount of patients Dr. Jun and her team care for, she always knew who we were and where in the process we were.She [Dr. Jun] spent time explaining our options in depth, validated our feelings, and showed genuine care for us. During each visit with her, she always made an effort to…She [Dr. Jun] spent time explaining our options in depth, validated our feelings, and showed genuine care for us. During each visit with her, she always made an effort to personally connect with me...She went above and beyond to make sure my husband and I felt connected and supported during our journey!Dr. Tazuke was great at explaining the process and all the research that backs each and every decision. I felt confident in trusting her completely. I had some bleeding early on…Dr. Tazuke was great at explaining the process and all the research that backs each and every decision. I felt confident in trusting her completely. I had some bleeding early on in my pregnancy and called the office sobbing since I thought the worst had happened. Dr. Tazuke saw me that day after the center had closed for an ultrasound...Dr. Tazuke recommended single embryo transfer based on my age and quality of the embryos...antihistamine protocol [with Dr. Sunny Jun] for the next transfer which also resulted in a chemical pregnancy. She then advised I do a Receptiva test for endometriosis which came…antihistamine protocol [with Dr. Sunny Jun] for the next transfer which also resulted in a chemical pregnancy. She then advised I do a Receptiva test for endometriosis which came back abnormal. She recommended Dr Nezhat for the surgery (who was amazing, and I'm so glad she sent me there) who found mild to moderate endo when I'd never had symptoms...One month after recovering from surgery, we did another transfer. This time it was a natural frozen transfer which is what I had success with before when I was younger, and I'm now 16 weeks pregnant!Dr. Jun is personable and I was very comfortable with her as my doctor. She is passionate about helping her patients achieve their goal of having a baby and treats you like a…Dr. Jun is personable and I was very comfortable with her as my doctor. She is passionate about helping her patients achieve their goal of having a baby and treats you like a person (as opposed to just a number). I always felt like she had my best interest at heart. ... She custom adjusted my dosage based on how my body was reacting to the medication and followed daily bloodwork closely. ... Also, she is extremely knowledgeable, is very experienced, and is up to date on all of the current studies regarding fertility and pregnancy.Dr Jun (and her partner Dr Tazuke) were both the only doctors I've ever felt had great bedside manner. They always listened to my concerns, however small or trivial they may seem…Dr Jun (and her partner Dr Tazuke) were both the only doctors I've ever felt had great bedside manner. They always listened to my concerns, however small or trivial they may seem and they were always available to answer my questions...We went to Dr Jun after some dissatisfying experiences with other doctors. Dr Jun educated us, made us aware of our options and helped us through a really rough time. Dr Jun makes herself available at any time to help address patient concerns. Given the nature of the issues, Dr Jun and CCRM try to make a really stressful situation less worrisome.Dr. Jun is a wonderful physician. She takes time to answer questions, deliver results, and is invested in your process and outcome. She is very knowledgeable and discusses all…Dr. Jun is a wonderful physician. She takes time to answer questions, deliver results, and is invested in your process and outcome. She is very knowledgeable and discusses all options realistically. ... Dr. Jun uses the protocols generally prescribed by the main CCRM, although she tailors it to you as an individual. ... Dr. Jun and every member of the staff [CCRM San Francisco] were always friendly and helpful and invested in the best possible outcome.I feel like Dr. Jun was creative and willing to work with more difficult cases. We had one round of IVF that failed and she suggested a new approach that gave us some early good…I feel like Dr. Jun was creative and willing to work with more difficult cases. We had one round of IVF that failed and she suggested a new approach that gave us some early good results (though it's too soon to know if we'll have a successful pregnancy). She celebrated success with us while also keeping expectations realistic. ... She was good about knowing my history and making recommendations based on that.Dr Jun was extremely thorough from the get go. ... Dr Jun’s approach was so refreshingly different, she did not rush me into anything she did a battery of comprehensive tests and…Dr Jun was extremely thorough from the get go. ... Dr Jun’s approach was so refreshingly different, she did not rush me into anything she did a battery of comprehensive tests and unconvered things my previous doctor did not even suggest in the 3 years we saw him. ... Dr Jun is extremely patient and compassionate and surely knows what she’s doing. ... She diagnosed me with endometriosis and suggested we do PICSI to be better our chances and it worked for us!Dr. Jun is skilled at boiling down what you need to know and delivering that information to you. If you are someone who needs more info, be sure to ask the questions. I did find…Dr. Jun is skilled at boiling down what you need to know and delivering that information to you. If you are someone who needs more info, be sure to ask the questions. I did find that I tended to have questions as soon as I processed the information and had already left the office — but I was able to adjust and ensure I got the amount of info I wanted.[Dr. Jun was] very clear in laying out the entire process, including education and what to expect every step of the way. If we had ideas, they would always consider it and…[Dr. Jun was] very clear in laying out the entire process, including education and what to expect every step of the way. If we had ideas, they would always consider it and research it and get back to us with their thoughts... Working with her felt like having a very dear friend manage your care. She operated with the empathy and tenderness needed and was able to deliver bad news in a really honest and considerate way.Dr. Tazuke is really kind. It’s been a long year of four retrievals and then two cancelled transfer dates (one was due to my mistake in missing a progesterone dose which put the…Dr. Tazuke is really kind. It’s been a long year of four retrievals and then two cancelled transfer dates (one was due to my mistake in missing a progesterone dose which put the transfer at risk, next time I ovulated). I was tired after the year but she was encouraging, suggesting that I hang in there, and here we are on the 3rd transfer 5 weeks pregnant. It’s early but the first ultrasound was promising... She recommended unblocking a tube and I found a surgeon to do that...I am 42, had diminished ovarian reserves, a blocked tube. It took 4 retrieval’s. First three had no viable embryos. The fourth resulted in two 5AA. I felt I hit the lottery. I then went and got the surgery to unblock the tube. I came back and we had two cancelled FETs - one due to a mistakenly late progesterone dose on my part, 2nd due to ovulation. She made the calls to cancel - they were good calls as disappointed as I was. We transferred this month and I am 5 weeks pregnant and hoping we are on the path.She [Dr. Salli Tazuke] was absolutely amazing. On the one hand, knowledgeable and professional, and on the other, sensitive and caring. I can’t say a bad word. She always took the…She [Dr. Salli Tazuke] was absolutely amazing. On the one hand, knowledgeable and professional, and on the other, sensitive and caring. I can’t say a bad word. She always took the time to explain everything, listen to my concerns, and answer my gazillion questions... is extremely professional yet also so sensitive and caring. Really one of the best doctors I’ve even encountered...Come prepared with any questions you may have so you can make the most of your time with her. Don’t be shy to ask anything.My egg retrieval [with Dr. Jun] was almost 14 days long with a more slow and steady approach with frequent check -ins. My first transfer was cancelled as my lining became way too…My egg retrieval [with Dr. Jun] was almost 14 days long with a more slow and steady approach with frequent check -ins. My first transfer was cancelled as my lining became way too thick and Dr. Jun changed my protocol and switched to a natural cycle for my transfer...is incredibly compassionate and caring. She listens to your concerns and I believe whole heartedly she desires to help you achieve the outcome you have been dreaming for.Dr. Tazuke made my husband and I very comfortable to be in her care. For our first visit, she was very prepared with our background and wanted to get to know us personally, in…Dr. Tazuke made my husband and I very comfortable to be in her care. For our first visit, she was very prepared with our background and wanted to get to know us personally, in addition to our fertility history.... She was well prepared for our appointments and showed compassion at the appropriate times. In addition, she was very responsive to any messages and/or questions that we had during the appointment and during non-office hours...Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete…Dr Tazuke is very compassionate and thorough. She is very knowledgeable and feel she is providing the best possible treatment for my situation. My husband and I have complete confidence and trust in her and all the staff at CCRM.... Luteal Patch with Antagonist Protocal Priming Cycle with Estrogen Patch and growth hormone to try and grow embryos at same rate. Menapure AM GH/Clomid/Dexa/Folistim PMI cannot say enough positive things about Dr. Jun. She was the only doctor I saw that required a mammogram before starting IVF and because she did I was lucky to find…I cannot say enough positive things about Dr. Jun. She was the only doctor I saw that required a mammogram before starting IVF and because she did I was lucky to find pre-cancerous cells that were removed just in time. My Oncologist told me that she saved my life so I am forever grateful to her. I will be starting my cycle in January and I wish I had gone to her sooner.Who you would meet
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Provider
CCRM San Francisco
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Fertility clinic
State
California
Area
San Francisco Bay Area
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