So to start the entire procedure and testing is awkward and vulnerable for a man. No one wants to do what you do here but the staff so polite and respectful and reassuring and…So to start the entire procedure and testing is awkward and vulnerable for a man. No one wants to do what you do here but the staff so polite and respectful and reassuring and most importantly professional when it comes to the task at hand. From the front desk to the lady in the back Mrs. Alyssa the entire group of people are so kind and understanding , they don’t rush you they get to the point and let you go to work literally lol. The room is very private they give you everything and more that you need and when it’s over they explain everything in understandable terms. I praise the lord my test came back in good health and the report was direct and explained everything to me in terms I could understand. My wife and I will definitely use them again and recommended them to everyone.Fertility clinic
Piedmont Reproductive Endocrinology Group
Greenville, SC · (864) 477-3780
- Website
- pregonline.com
- Phone
- (864) 477-3780
- Location
- Greenville, SC

Patient reviews
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80 excerpts on this page218 Google reviews
After 15 years of praying, hoping, and enduring multiple miscarriages, God blessed us with our miracle baby in April. Our hearts are overflowing with gratitude for the amazing…After 15 years of praying, hoping, and enduring multiple miscarriages, God blessed us with our miracle baby in April. Our hearts are overflowing with gratitude for the amazing team at Piedmont Reproductive Medicine in Greenville who walked alongside us during this journey. A special thank you to Kristina, my nurse, for her constant support and compassion, Jackie in the lab for her kindness and encouragement, and Dr. Payne for his wisdom and care every step of the way. There were so many moments we wanted to give up, but God had a greater plan and used this incredible team to help bring our precious baby into the world. We will forever be thankful for the love, hope, and guidance we received throughout this journey. 💙 “He has made everything beautiful in its time.” – Ecclesiastes 3:I can never say enough good things about PREG! Always ready to answer questions, prompt email responses, professional yet friendly and personable.Dr. Payne, Dr. McCoy, and Chloe were absolutely amazing! I have never felt so much support during such an emotional time in my life. Strongly recommend!I cannot say enough wonderful things about this fertility clinic. From the moment you walk through the door, you are treated with kindness, compassion, and respect. The doctors…I cannot say enough wonderful things about this fertility clinic. From the moment you walk through the door, you are treated with kindness, compassion, and respect. The doctors are incredibly knowledgeable and truly take the time to listen, explain everything clearly, and make you feel comfortable and supported throughout the entire process. The nurses are absolutely amazing — so caring, patient, and always willing to answer questions or offer reassurance during what can sometimes be an emotional journey. The entire staff goes above and beyond to make sure you feel taken care of every step of the way. The front desk team deserves special recognition as well. They are always warm, welcoming, and helpful with scheduling and any questions that come up. They truly set the tone for the positive experience you have from the moment you arrive. Everyone at this clinic works together to create such a supportive and encouraging environment. You can tell they genuinely care about their patients and want the very best outcomes for them. I am so grateful for the dedication, professionalism, and compassion shown by every single person here. I highly recommend this clinic to anyone on their fertility journey.Where do I even begin from the moment we sat down with Dr.Arabi he was so attentive and determined to get us to the end goal. He provided many options for. But overall helped me…Where do I even begin from the moment we sat down with Dr.Arabi he was so attentive and determined to get us to the end goal. He provided many options for. But overall helped me understand what was going on. He was pleasant from start to finish. It didn’t feel like just a job he cares about his patients! Mrs. Jackie in labs cheered for us each and every step of the way she really made us feel like family. We received the biggest hugs and cheers from Chloe on finally graduating with a healthy baby on to see a regular OB doctor. Big special thanks to Chandler as well she has been a complete cheerleader for us and our success. I can brag on and on about our experience just a big thank you to all involved in our beautiful success story! We can’t wait to show pictures of our baby when it arrives!Zero empathy. Will treat you and your spouse like a number. Taking the time to write this review even with a successful outcome. That’s how obvious their money motivated patient…Zero empathy. Will treat you and your spouse like a number. Taking the time to write this review even with a successful outcome. That’s how obvious their money motivated patient “care” is.I saw Dr Nichols back in 2023. He seemed very knowledgeable with my birth defect, did an ultrasound my 1st appointment and seemed very helpful. He already had a plan in mind to do…I saw Dr Nichols back in 2023. He seemed very knowledgeable with my birth defect, did an ultrasound my 1st appointment and seemed very helpful. He already had a plan in mind to do a surgery he said it was called Surgical repair for obstructed hemivagina with ipsilateral renal agenesis I’ll never forget it because I was so optimistic about it. He told me to get down to a certain number because back then I was very much over weight. Fast forward after some life changing events and my husband losing his insurance I hadn’t seen him again until this week by phone. I wanted to make sure I reached his goal and was healthier physically and mentally. During my appointment it was like I was speaking to a completely different person. I’m not sure if he was having a bad day but he was very cold. His demeanor completely had changed, he told me I would probably never be able to carry a child because I have uterus didelphys which 100000s of women have successfully had children with my birth defect. He said I needed to see if my tubes were blocked so they can be removed and do IVF and even then I probably wouldn’t be able to carry. I left the phone in tears and gutted. He went from get down to this weight and we’ll operate to pretty much telling me nicely I’ll never be a mother. I still can’t believe it all he kept mentioning was IVF. I’ve never had my fallopian tubes checked nor a HSG. He said he would refer me to a special team, I’ve not heard from anyone to no surprise I feel he wanted to get rid of me which he has succeeded. I won’t bother him ever again after that….I’m so grateful to have been referred to Preg. I went into the office feeling as if I had no chance of getting pregnant and left with options and hope. One year later we have a…I’m so grateful to have been referred to Preg. I went into the office feeling as if I had no chance of getting pregnant and left with options and hope. One year later we have a little one on the way!PREG Greenville is absolutely the best office with the most caring and outgoing staff. We look forward to each and every appointment because everyone is just so friendly. My…PREG Greenville is absolutely the best office with the most caring and outgoing staff. We look forward to each and every appointment because everyone is just so friendly. My daughter has become best friends with the office staff. Dr. Arabi gave her a piece of a plant to go home with and we update him every time we come in on how it’s growing. It’s a great little reminder every day of the friendships we made in the office. Today she left with a balloon. 😂 Mrs. Mandy is so sweet and has been so comforting when we had difficult appointments and always gives my daughter stickers when we checkout. And lastly, Mrs. Jackie is such a sweet lady and is always so attentive when talking to my daughter and myself. She’s a great person and friend to pray for you when you need it. I could not recommend this business more, because it’s not just a business…they make you feel like family.Exceptional care and Truly Life-Changing Experience. From our very first consultation to the final steps of our treatment, every part of the process was handled with expertise and…Exceptional care and Truly Life-Changing Experience. From our very first consultation to the final steps of our treatment, every part of the process was handled with expertise and compassion. Our Doctor, Dr. Payne, was outstanding and guided us all along. Our nurses, Madison, Kristina, and Chandler, were equally amazing. The entire PREG team made the experience smooth and positive. The clinic is professional, well-organized, and respectful of patients’ time and emotions. Appointments were prompt, communication was clear, and we always felt supported. We wholeheartedly recommend PREG to anyone looking for truly exceptional fertility care.All of the nurses and doctors I’ve seen have been so helpful and caring! I am so happy with everything they have done for me and my baby that is now on the way! Dr. Payne was my…All of the nurses and doctors I’ve seen have been so helpful and caring! I am so happy with everything they have done for me and my baby that is now on the way! Dr. Payne was my primary doctor and he was great!Love PREG!! Nurse Chloe and Maddie went above and beyond to answer all my questions with my first pregnancy and made me feel very comfortable.I had an amazing experience at PREG Greenville!!! Maddie, NP was incredible and answered all of my questions! My nurse Chloe helped me feel so comfortable and had a smile on her…I had an amazing experience at PREG Greenville!!! Maddie, NP was incredible and answered all of my questions! My nurse Chloe helped me feel so comfortable and had a smile on her face during my whole visit. I would recommend this place to everybody!!! Thank you for being SO amazing!!!I’ve waited to leave this review for over a year. My consultation was at the Spartanburg location but my main issue was here in Greenville. I was sent to the Greenville office for…I’ve waited to leave this review for over a year. My consultation was at the Spartanburg location but my main issue was here in Greenville. I was sent to the Greenville office for a HSG. There was clearly no spillage but the doctor (I won’t mention his name but they can verify) told me that although he couldn’t say 100%, he didn’t think my tubes were blocked. I feel like they were trying to get me to waste money on IUI, knowing it wouldn’t work. I already felt nickeled and dimed & knew they were going to get as much from me as possible. Seriously, they’re out of pocket cost for a HSG was double the amount of another local clinic and almost 3x the amount of where I ended up going. I decided to use another fertility clinic with a more straightforward approach w/o all of the extra money grabbing tactics. My tubes were in fact blocked & I had to go the IVF route which gave me immediate success. Also, after the exam, when the doctor left out, the tech or nurse that was in the room during this asked me an inappropriate question regarding a piercing that said doctor mentioned (he didn’t mention it in an unprofessional way).I had the best experience and care at PREG! Very thankful for Dr. Nichols and Chandler who were so supportive and kind during my visit.My experience with PREG has been nothing short of fantastic! I saw Dr.McCoy as my primary RE and on the first visit he found the suspected diagnosis causing my infertility,…My experience with PREG has been nothing short of fantastic! I saw Dr.McCoy as my primary RE and on the first visit he found the suspected diagnosis causing my infertility, confirmed it with a test, and then offered us various treatment options and gave us the pros and cons of each option and we never felt pressured to choose one option over another. Throughout my time with PREG I occasonally saw other providers for procedures and they were all wonderful. The nursing staff is 10/10, they are compassionate and responsive to questions and concerns. My primary nurse was Kristina, and she wonderful and patient especially with easing my anxiety (which I had a lot of!) and was always quick at addressing or relaying any concerns of mine; but all of my interactions with all of the staff have been positive. I would highly recommend PREG to anyone struggling with infertility or recurrent pregnancy loss!I don’t leave reviews often, but the care I received at PREG was so exceptional, I had to. The team truly goes above and beyond. Chloe is the nurse everyone needs in their life.…I don’t leave reviews often, but the care I received at PREG was so exceptional, I had to. The team truly goes above and beyond. Chloe is the nurse everyone needs in their life. She’s kind, funny, and incredibly supportive — she made every visit feel easy and stress-free. As Gypsy Rose once said, “Things are not always what they appear.” Well in this case, they appeared amazing — and actually were. I saw Dr. Payne (don’t worry, the name is misleading) — he was thoughtful, thorough, and made me feel completely at ease. The whole PREG team is amazing, but Chloe stole the show. 10/10 would trust her with my uterus again.This is my second time graduating from this clinic, and I couldn’t be happier with the care I’ve received. All of the staff are so friendly and supportive. My first nurse was…This is my second time graduating from this clinic, and I couldn’t be happier with the care I’ve received. All of the staff are so friendly and supportive. My first nurse was Meghan back in 2023, and now my nurse is Kristina — she is absolutely amazing! Dr. Payne and Dr. Amar are also wonderful. If you’re looking for an IVF clinic, I 100% recommend this place. Before i forget shoutout to Miss Jackie ❤️We graduated today from PREG as I am nearly 9 weeks pregnant, and I cannot say enough amazing words about this organization. The nurses are PREG truly care and are always…We graduated today from PREG as I am nearly 9 weeks pregnant, and I cannot say enough amazing words about this organization. The nurses are PREG truly care and are always available to answer questions, calm your nerves, walk you through a procedure or next step, etc. They are always smiling, have plenty of time to answer your questions, and accommodating to requests. The nurses truly are incredible at PREG!All of the PREG staff are are caring, sweet people who have the patients' best interest at heart. I had a wonderful experience, and with their knowledge and expertise, I am 8…All of the PREG staff are are caring, sweet people who have the patients' best interest at heart. I had a wonderful experience, and with their knowledge and expertise, I am 8 weeks pregnant. Something I never thought I would say. The nurses are quick to respond to messages/questions. The whole team is incredibly supportive.We could not be more grateful for the incredible care we received at PREG Greenville. From day one, we truly felt like part of the family, from blood draws with Ms. Jackie to the…We could not be more grateful for the incredible care we received at PREG Greenville. From day one, we truly felt like part of the family, from blood draws with Ms. Jackie to the compassionate and expert care provided by Dr. McCoy, Dr. Nichols, and Dr. Payne. Every member of the staff was warm, friendly, and consistently encouraging throughout our journey. Kristina, our transfer nurse, was especially amazing, she walked with me every step of the way, always available to answer any questions and provide reassurance when I needed it most. On graduation day, I couldn’t help but tear up, not only out of immense gratitude and joy for the miracle they helped bring us, but also because a part of me was sad knowing we wouldn’t be seeing this wonderful team for a while. I highly recommend PREG to anyone beginning their fertility journey. Thanks to them, I’m carrying our precious baby, and we will forever be thankful for the care and support they gave us. ❤️I cannot thank PREG enough for all they have done to help support me through my fertility journey! I am now 8 weeks pregnant thanks to them and have my last ultrasound appointment…I cannot thank PREG enough for all they have done to help support me through my fertility journey! I am now 8 weeks pregnant thanks to them and have my last ultrasound appointment with them on Monday. Madison Browning and Dr. Payne have been so great through out this entire experience and I HIGHLY recommend them for all your fertility needs :) The best part of PREG is the communication they give to their patients, I called or messaged with any questions I ever had and they almost immediately got back to me every time. They are so great here I almost wish they could be my OB lol. Also Mrs. Jackie is the best lady for your labwork, she’s hilarious and always calls for an ice pack when you need it (for my case every time). <3My wife and I are forever grateful for this establishment ! Doctor Payne and the nurses and staff were amazing, more than helpful, and always there for whenever I had question !…My wife and I are forever grateful for this establishment ! Doctor Payne and the nurses and staff were amazing, more than helpful, and always there for whenever I had question ! Thank you Preg in Greenville for our beautiful miracle ! We will definitely be back in the futureMy husband and I are so grateful to PREG Greenville and especially to Dr. Payne for the wonderful experience we had there. As older parents, we had been told by our first clinic…My husband and I are so grateful to PREG Greenville and especially to Dr. Payne for the wonderful experience we had there. As older parents, we had been told by our first clinic that IVF had less than 10% chance of working with my own eggs. We went to PREG to inquire about embryo adoption, but after testing, Dr. Payne was pretty confident that "we can get one." We decided to try traditional IVF--We did one retrieval that yielded one embryo and transfered with a carefully crafted protocol. It would have been easy to be discouraged that we only had one chance, but Dr. Payne was so positive through the entirety of our journey. In fact, every single member of our PREG care team was incredibly responsive and knowledgeable and treated us like family. Every step of the way, they gave us the hope we needed to continue. Today, we got to visit PREG Greenville and introduce Dr. Payne and the staff to our ONE, the one that was meant to complete our family. I am so truly thankful for our baby girl who wouldn't be here with us today without Dr. Payne and his staff at PREG Greenville.I have been a patient here a little over a year and Dr. Nichols is fantastic and always answers any questions I have. The PREG nursing staff is truly one of a kind! They have the…I have been a patient here a little over a year and Dr. Nichols is fantastic and always answers any questions I have. The PREG nursing staff is truly one of a kind! They have the biggest hearts for what they do and shower their patients with so much love and encouragement. I could not do this journey without all of you! PREG has been a Godsent and I am so thankful for all of you!Going into a fertility clinic with an infertility diagnosis I didn’t know what to expect but I got a fertility team that was so thorough in testing diagnostics . Calm pleasant…Going into a fertility clinic with an infertility diagnosis I didn’t know what to expect but I got a fertility team that was so thorough in testing diagnostics . Calm pleasant solutions that truly kept encouraging me to keep going. They truly helped me through one of the scariest times. Dr Nichols was amazing and I truly couldn’t have got here without him. He was honest, straight forward, and gave us the best solutions . With his help and the amazing nurses/staff, we have a miracle baby on the way . Truly never knew if it was possible but with the help of them we made it. Would recommend them to anybody going thru infertility. My husband and I are so grateful for them.Today was a bittersweet day as we Graduated from PREG. The staff here has truly become so close to my heart, all the Office staff, Nurses, and Dr. Payne. I’m truly grateful for…Today was a bittersweet day as we Graduated from PREG. The staff here has truly become so close to my heart, all the Office staff, Nurses, and Dr. Payne. I’m truly grateful for all of them and if we ever have to go …We had a great experience with PREG Greenville! We appreciate the hard work of Dr.Payne, the embryologists, our IVF coordinator, the care and compassion of the nurses and the…We had a great experience with PREG Greenville! We appreciate the hard work of Dr.Payne, the embryologists, our IVF coordinator, the care and compassion of the nurses and the patience of the front desk staff with all of our questions! We highly recommend their team for those walking through infertility!PREG has been utterly atrocious at communication. Took us weeks to understand how much trouble it would be for us to have kids simply because the doctor can't phrase things in a…PREG has been utterly atrocious at communication. Took us weeks to understand how much trouble it would be for us to have kids simply because the doctor can't phrase things in a clear manner. They scheduled tests for my wife and gave …Dr. Payne and his nurse Tara are phenomenal! They take time and consideration into what they do. Lindsay helped with any questions or advice I had. I highly recommend this team of…Dr. Payne and his nurse Tara are phenomenal! They take time and consideration into what they do. Lindsay helped with any questions or advice I had. I highly recommend this team of amazing people. Miracles do happen, thanks to them!PREG has truly been a blessing on our fertility journey! From the moment we walked in, the kindness and positivity from both the nursing and administrative staff were undeniable.…PREG has truly been a blessing on our fertility journey! From the moment we walked in, the kindness and positivity from both the nursing and administrative staff were undeniable. They listen with genuine care and make us feel so supported …I cannot thank Preg enough! After years of trying to conceive, my OB referred me to this clinic, and it was truly the best decision I’ve ever made. Dr. Payne was incredibly kind…I cannot thank Preg enough! After years of trying to conceive, my OB referred me to this clinic, and it was truly the best decision I’ve ever made. Dr. Payne was incredibly kind and took the time to explain everything I needed to know. The entire staff, from the nurses to the front desk team, was always warm, welcoming, and professional. Their care and support made all the difference. I am so grateful for the wonderful experience.Dr Payne helped my husband and I to have a child. After a less than stellar experience with Dr. Nichols, who recommended we pursue adoption, we switched to Dr. Payne. He helped us…Dr Payne helped my husband and I to have a child. After a less than stellar experience with Dr. Nichols, who recommended we pursue adoption, we switched to Dr. Payne. He helped us to conceive a child even though I have severe endometriosis …We cannot say enough good things about PREG! From the nursing staff to the admin staff, everyone is so pleasant and hopeful. Dr. Payne is so kind, caring and he really listens. We…We cannot say enough good things about PREG! From the nursing staff to the admin staff, everyone is so pleasant and hopeful. Dr. Payne is so kind, caring and he really listens. We couldn’t imagine going on our fertility journey with anyone else!What a journey this has been. I had a horrible experience where my husband and I were treated very poorly by a well known clinic in Atlanta. When we started our embryo adoption…What a journey this has been. I had a horrible experience where my husband and I were treated very poorly by a well known clinic in Atlanta. When we started our embryo adoption process they recommended PREG Greenville to us, and it has been a God sent. My team was so supportive, so loving and kind, I was never made to feel embarrassed about my size, never ridiculed or blamed. Dr Payne was simply amazing, so sweet, he cared enough to make sure I had only the best embryos to adopt after eight failed transfers, that tells me he’s not just about the money but actually cares about his patients. And Lindsay, oh Lindsay, my Third party coordinator, I cried leaving thinking about how I wouldn’t see and talk to her weekly. And Miss Jackie who does my blood work, seriously amazing. I can’t recommend this clinic enough! Thank you guys for never giving up on my husband and I, after eight transfers we are finally pregnantWe had a great experience with PREG. Dr. Nichols was very straight forward with treatment and was pleased with consultation. The nursing staff is great and all appointments,…We had a great experience with PREG. Dr. Nichols was very straight forward with treatment and was pleased with consultation. The nursing staff is great and all appointments, ultrasounds, and …My husband and I have had the best experience at PREG. They not only do their job well, they truly care and it shows. Dr. Payne is incredible - knowledgeable and friendly, and…My husband and I have had the best experience at PREG. They not only do their job well, they truly care and it shows. Dr. Payne is incredible - knowledgeable and friendly, and most importantly has always supported us during good and bad days alike. Mandi, Jackie, Lindsay, and all the other nurses and staff that we saw almost weekly - thank you for everything you did for us. We are currently expecting our first child and we felt like the whole staff was so excited for our graduation day, which just made it better. We will definitely be using PREG again in the future.PREG was nothing short of excellence throughout the entire process. Dr. McCoy and Dr. Payne were attentive, professional and caring. Lindsay P., our nurse, was always readily…PREG was nothing short of excellence throughout the entire process. Dr. McCoy and Dr. Payne were attentive, professional and caring. Lindsay P., our nurse, was always readily available and quick to respond to questions and concerns. We are so thankful for finding this office. Would recommend to anyone with infertility issues!On my very first visit I was very nervous, but as soon as they called me in I felt very comfortable, they were also very funny. All the staff members were super sweet. My 3 year…On my very first visit I was very nervous, but as soon as they called me in I felt very comfortable, they were also very funny. All the staff members were super sweet. My 3 year old twins went with us and they were all super nice and …Dr. McCoy couldn't be any more personable and respectful. He takes time to get to know his patients, asked me what I did for work and how I liked it, talked to me about my…Dr. McCoy couldn't be any more personable and respectful. He takes time to get to know his patients, asked me what I did for work and how I liked it, talked to me about my insurance, asked about my partner and his experience with this journey...He called me the night before a holiday to personally deliver test results and when I missed the first call, he called back again...During the consultation that he encouraged me to schedule, he explained things until I understood, repeated if needed, and took as much time as I needed in that I never felt rushedDr. McCoy has always plainly explained my fertility situation. He has been compassionate but has not sugar coated anything. From my initial appointment to my last one he takes his…Dr. McCoy has always plainly explained my fertility situation. He has been compassionate but has not sugar coated anything. From my initial appointment to my last one he takes his time with me. When previous treatments didn’t work we kept moving forward. He has had a plan from the beginning, but he has tailored it to fit my fertility needs as new situations have come up. As a physician it is easy to see that he loves what he does. He enjoys helping people create families.As a patient, I would recommend Dr. Nichols. I felt that he explained everything to us and what to expect in our consultation. We live far away from our clinic and he was able to…As a patient, I would recommend Dr. Nichols. I felt that he explained everything to us and what to expect in our consultation. We live far away from our clinic and he was able to make progress with us in just a few visits. I also had to have a procedure completed and I felt like he was very compassionate and caring when I was anxious and nervous. I look forward to working with him and his facility in the future.He [Dr. Tarnawa] never makes our appointments feel rushed or he needs to get to the next patient in his very busy schedule. Anytime I feel like I’m spiraling the second I meet…He [Dr. Tarnawa] never makes our appointments feel rushed or he needs to get to the next patient in his very busy schedule. Anytime I feel like I’m spiraling the second I meet with him about my concerns or confusion he immediately puts me at ease...He always put my mind at ease with his extensive knowledge. I would love to see him more in the treatments but at the same time he is always willing to jump on a call or schedule a meeting if necessary...Dr. Payne understands that there is no black and white handbook when it comes to infertility care. He thoroughly explains the issues that are known, he explains his…Dr. Payne understands that there is no black and white handbook when it comes to infertility care. He thoroughly explains the issues that are known, he explains his recommendations, and he gives you adequate time to make decisions without pressure...I am technically diagnosed with unexplained infertility. However, I have failed 2 out of 3 HSGs, so we are assuming my tubes are an issue as well... So instead of wasting efforts and resources on IUIs, we went straight for IVFDr. McCoy is always available to answer questions and concerns. He explains everything in detail and he leaves no page unturned. I know I am not just a number...reviewed the…Dr. McCoy is always available to answer questions and concerns. He explains everything in detail and he leaves no page unturned. I know I am not just a number...reviewed the images from my HSG, multitude of ultrasound images, went over my history in detail.. then asked to evaluate things for himself because something wasn't adding upDr. McCoy is very personable. He speak to you with care and concern. My first visit he provided me with a plan and steps. I did not feel like a number and he really cares...The…Dr. McCoy is very personable. He speak to you with care and concern. My first visit he provided me with a plan and steps. I did not feel like a number and he really cares...The only negative I have its hard to get an appointment because he's very busy. I will never forget when he had to provide me with not so good news he was so apologetic but willing to do whatever he can to assist me.[Dr.] John Payne was very direct about what to expect and what are chances were. He was also warm and understanding. We had a very smooth time with both egg retrieval and FET due…[Dr.] John Payne was very direct about what to expect and what are chances were. He was also warm and understanding. We had a very smooth time with both egg retrieval and FET due to the fact that he was there walking us through basically holding our hand...did 3 clomid cycles with IUI...All 3 cycles failed...Then we tried IVF...did one egg retrieval and then one FET and that worked on the first timeHe [Dr. Travis McCoy] recommended timed intercourse with follow up blood work for my husband, as well as a new rx for my husband...He was very responsive to my husband and his…He [Dr. Travis McCoy] recommended timed intercourse with follow up blood work for my husband, as well as a new rx for my husband...He was very responsive to my husband and his needs (which was appropriate because we have MFI). He explained my risk of endo, which I have been told by 2 physicians I don't have, but it was nice to have a comprehensive look at everything...our treatment changed from IVF with ISCI to timed intercourse (which is a miracle).He [Dr. Travis McCoy] knows his stuff AND he treats his patients amazingly. It’s hard to find a Dr. that is good at what they do AND truly cares. Dr. McCoy is that doctor. We knew…He [Dr. Travis McCoy] knows his stuff AND he treats his patients amazingly. It’s hard to find a Dr. that is good at what they do AND truly cares. Dr. McCoy is that doctor. We knew IVF was our best option but our insurance required 6 failed IUIs first…so we did them and Dr. McCoy was there through all of them. When it came time for IVF he was there. When it came time for our transfers he was there. He personally transferred our embryo both times. He was just as excited as we were at the first ultrasounds. After our first we moved away. When it came time to have our second, we traveled 2+ hrs for each appointment just so we could continue our care with Dr. McCoy!My husband and I came to Dr. McCoy originally for genetic reasons...did a recessive gene screening and found that my husband and I both carry a disease that our child could die…My husband and I came to Dr. McCoy originally for genetic reasons...did a recessive gene screening and found that my husband and I both carry a disease that our child could die from. Dr.McCoy right away called me and explained the results and explained what could be done to prevent passing this on to our children...amped up my protocol to get as many eggs as possible to increase our chances of getting a “normal” embryo...managed my care so well and followed my lab work so closely. I got 45 eggs retrieved! I appreciate Dr. McCoys honestyDr. McCoy has gone out of his way, to call after hours, to speak with myself or my Fiancé, in helping us understand the process of fertility preservation, and helping us make…Dr. McCoy has gone out of his way, to call after hours, to speak with myself or my Fiancé, in helping us understand the process of fertility preservation, and helping us make informed decisions while recently being diagnosed with breast cancer. He shows patience and empathy during our conversations with him...Provera, 450 IU gonal-f, QD pm, 30 mcg HCG QD pm, cetrotide (once instructed) QD am, trigger w/Ovidrel (once instructed) Keflex 500 mg am and pm We started on day 4 of my period, so started provera immediately...Very knowledgeable. He [Dr. John Nichols] told us facts so we never went into anything not knowing what to expect. He gave us multiple option and left it totally up to us. There…Very knowledgeable. He [Dr. John Nichols] told us facts so we never went into anything not knowing what to expect. He gave us multiple option and left it totally up to us. There was no pressure. He was always available for questions and would get back to us promptly...He took the time to go over all the information and treatment plans. He was straight forward but kindDr McCoy is very compassionate very knowledgeable and extremely helpful..my experience with dr mccoy was wonderful. I left the appointment feeling much more at ease about the…Dr McCoy is very compassionate very knowledgeable and extremely helpful..my experience with dr mccoy was wonderful. I left the appointment feeling much more at ease about the process and hopeful about the journey we were getting ready to undertake...very informative and took a lot of time explaining things to us in a way that we could understand and made sure we were comfortable with everything[Dr. Nichols was] Concise in his explanations and answering my questions. Was realistic and provided options where I had the best chance for a successful outcome...Strengths:…[Dr. Nichols was] Concise in his explanations and answering my questions. Was realistic and provided options where I had the best chance for a successful outcome...Strengths: extremely knowledgeable and realistic; wants his treatments with patients to be successful...describes each procedure and upcoming steps. Confident re: clinical decision making. Weaknesses: none evidentDr Nichols is very compassionate and caring. He explains everything in detail gives us our options and also his honest opinion which helps with decision making. Any questions we…Dr Nichols is very compassionate and caring. He explains everything in detail gives us our options and also his honest opinion which helps with decision making. Any questions we have he is more than happy to answer. He goes over next steps very clearly so we know what to expect.... Dr Nichols is very compassionate and caring. He answered all my questions and was very knowledgeable.He [Dr. Nichols] was prepared with all of my information prior to our appointment. He showed concern and sensitivity to my emotions and went over all of my options...supportive to…He [Dr. Nichols] was prepared with all of my information prior to our appointment. He showed concern and sensitivity to my emotions and went over all of my options...supportive to the fact that I wanted to keep trying a few more rounds of IUI because it is covered by our insurance, but IVF is not covered. He explained in detail the IVF process and patiently answered my questions...performed my HSG test and had a calm/warm personality, which helped to calm me.Dr McCoy was wonderful. He explained everything in the detail that I needed. I always felt like part of the conversation. He was very compassionate and encouraging. I always felt…Dr McCoy was wonderful. He explained everything in the detail that I needed. I always felt like part of the conversation. He was very compassionate and encouraging. I always felt like there was hope...He always made sure I understood and feel good about the decisions...Do it. Don’t wait until you think you’re ready.Dr. McCoy was really holistic in his care of my husband and I, each having our own factors contributing to infertility. He incorporated our preferences and timeline into his…Dr. McCoy was really holistic in his care of my husband and I, each having our own factors contributing to infertility. He incorporated our preferences and timeline into his treatment plan. I felt like he listened to me and always fully explained things. ... I always felt like I got all of the information I needed and left feeling confident with the questions answered.Dr Payne explains everything and is very honest but also compassionate. He wants to work with you to try and reach the goal of creating a family. He answers any questions that you…Dr Payne explains everything and is very honest but also compassionate. He wants to work with you to try and reach the goal of creating a family. He answers any questions that you have about any of the tests or paths that you can take.... Just go in and tell him all your past history. Bring any labs or medications and ask questions... Just go in and tell him all your past history. Bring any labs or medications and ask questionsI did take different fertility drugs and I completed simple IVF and have not had any luck [with Dr. McCoy]...My eggs did not make it to transfer...He was very kind and…I did take different fertility drugs and I completed simple IVF and have not had any luck [with Dr. McCoy]...My eggs did not make it to transfer...He was very kind and compassionate... He could have possibly explained set backs and next steps more in depth. He did go over different next steps just not really in detail or truly encourage what to try next...I feel he is a knowledgeable doctor but insist on detail of the procedures and course of action he plans to use.Dr. Nichols was nice at my consultation; however he did not spend a lot of time with me that day. Honestly he wanted to push IVF upfront since I had came from another doctor that…Dr. Nichols was nice at my consultation; however he did not spend a lot of time with me that day. Honestly he wanted to push IVF upfront since I had came from another doctor that did an iui already. It seemed he did not want me to try an iui. As stated before I only seem dr Nichols at my consultation as he primarily works out of the south Carolina office I was told and I went to the North Carolina office for my treatment. When the dosage of my fertility medication did not get results he didn't to my knowledge review and see if my dose needed to be increased to get better results.He [Dr. Nichols] is very kind and to the point and that’s what I Love about him. Always answers all my questions and is willing to help in any way. A great doctor very caring. He…He [Dr. Nichols] is very kind and to the point and that’s what I Love about him. Always answers all my questions and is willing to help in any way. A great doctor very caring. He sat me down after my first set of labs and went through and explained each one and what they meant, trying to give me some answers as to all of my losses. I would recommend him highly to anyone struggling with infertility... He started me on femara to induce ovulation,because I had been on clomid for way to long.We are getting ready to start our first round of ivf with icsi. We have male factor infertility results from cancer treatment. ... We first met dr. Payne over a year ago and…We are getting ready to start our first round of ivf with icsi. We have male factor infertility results from cancer treatment. ... We first met dr. Payne over a year ago and absolutely felt like ‘just a number’ in his practice. He seemed overly sure of himself and that he wasn’t interested in our particular situation. ... we decided to give it another shot and have had an entirely different experience with him. He seems more caring and has slowed down to explain everything I have a question about. Overall his demeanor and knowledge makes us feel confident that we are making the right decision in working with him.Dr. Nichols is very good at relating your individual condition with statics. He has a neutral way of communicating and helping one understand their condition what could take place…Dr. Nichols is very good at relating your individual condition with statics. He has a neutral way of communicating and helping one understand their condition what could take place after treatment begins....Be prepared for no nonsense and no sugar coated communication. Dr. Nichols will guide you through everything, but you have to be willing to let him do so....Dr. Nichols can be blunt at times, but you know he is only trying to convey all of the possible outcomes-- the good, the bad and the ugly.He [Dr. Nichols] presented information in a nice but professional way. He reviewed results with us so we could understand them. He also presented us with different treatment…He [Dr. Nichols] presented information in a nice but professional way. He reviewed results with us so we could understand them. He also presented us with different treatment options and the pros and cons of each. He also would ask us at each visit if we had any questions regarding our care...We tried using letrozole with IUI for our first cycle which was not successful. We then tried letrozole only and did become pregnant but miscarried at 7.5 weeks. Currently, we are taking things slowly.He [Dr. John Nichols] is honest and does not blow smoke. While he is a bit cut and dried at times with explanation, I feel as though he is thorough, competent and honest...Don’t…He [Dr. John Nichols] is honest and does not blow smoke. While he is a bit cut and dried at times with explanation, I feel as though he is thorough, competent and honest...Don’t expect a ton of hand holding, expect professional and honest answers...personalized and very kind. Even for an ivf patient I have a special history due to cancer at 35 and he has been very cognizant of and sensitive to the special challengesDr McCoy is a very intelligent man, but doesn't treat you like you're just some number to him. He is caring and compassionate. He takes time to listen to you and your concerns.…Dr McCoy is a very intelligent man, but doesn't treat you like you're just some number to him. He is caring and compassionate. He takes time to listen to you and your concerns. You definitely do not feel rushed to get out of his office. He answers all questions and gives you hope to your situation. He's a very busy provider and his schedule proves that, but you don't get that sense of rush when you are in front of him. He is also a top notch surgeon who gave me hope when several other providers only had bad news. I had to go into surgery to fix one issue, but he made sure to check other things out in there to prevent having to go back in later.[Protocols with Dr. John Nichols] I tried about 3 TICs, 3 IUIs (only went through with 2 due to where the follicles were), 1 IVF (no transfer - all embryos died before freezing),…[Protocols with Dr. John Nichols] I tried about 3 TICs, 3 IUIs (only went through with 2 due to where the follicles were), 1 IVF (no transfer - all embryos died before freezing), and a laparoscopic surgery to look at Fallopian tubes... I wish he had suggested blood testing for genetic anomalies earlier without my having to bring it up late in the process...Unfortunately he couldn’t explain why all my embryos “fell apart” and I’m not sure if it’s because he truly did not know or if he didn’t feel like he had the time to look into it further.Dr. McCoy talked to us, in the beginning, about how everything works and he didn't sugar coat anything. He gave us the information about how successful this process is and at the…Dr. McCoy talked to us, in the beginning, about how everything works and he didn't sugar coat anything. He gave us the information about how successful this process is and at the same time seemed exited for the outcome it could bring. He was very respectful and was always there to answer questions.... Dr. McCoy recommended single embry transfer, but gave us the option to do multiple (two) embryo transfer.... The first one was a fresh embryo transfer and the other 3 were frozen embryo transfers.Dr Nichols was straightforward with us, gave us the facts and our options, and the likelihood of those options working. He never made us feel rushed during our appointments and…Dr Nichols was straightforward with us, gave us the facts and our options, and the likelihood of those options working. He never made us feel rushed during our appointments and explained everything thoroughly. We felt very lucky to have had him as our doctor. ... . Once it was time to decide on a course of action, he clearly laid out our different options and the success rates of each of those options.He [Dr. Travis McCoy] always takes time with me to explain things well and help me weigh my options !... He discovered something in my uterus and a hysteroscopy was performed in…He [Dr. Travis McCoy] always takes time with me to explain things well and help me weigh my options !... He discovered something in my uterus and a hysteroscopy was performed in October to remove it. He also did blood work that very day to diagnose me with low ovarian function and Antiphospholipid syndrome which is a blood clotting disorder...After experiencing a fee more negatives he had my husband's sample tested. After it was discovered my husband was fine- he is advising me to have a consultation on IVF due to suspicion that I may have low egg quality due to my miscarriage history and the fact that while the medicine produces multiple follicles -i have still be unable to get pregnant. I still owe all the diagnosis that I have received to him.Dr. Nichols is brilliant at what he does. He is on the "blunt" side of explanations, but he is thorough and makes sure there is complete understanding. He is a busy man, but he…Dr. Nichols is brilliant at what he does. He is on the "blunt" side of explanations, but he is thorough and makes sure there is complete understanding. He is a busy man, but he does take time to get to know you specifically in order to best treat you.... For all three cycles we used Femara 7.5mg along with Gonal-F injections and HCG trigger shots. I unfortunately did not ovulate on any of the cycles, even when we upped dosages on the injections.John Payne gave me a realistic assessment of my chances, and the space I need to weigh things out for myself, and although I have not yet attained the outcome I have hoped for, I…John Payne gave me a realistic assessment of my chances, and the space I need to weigh things out for myself, and although I have not yet attained the outcome I have hoped for, I have never felt anything but well cared for in his company...We tracked fertility cycles, Timed IUI treatments, and generally hoped for the best. Eventually we added Clomid to that routine..Dr Payne really seemed to have an invested interest. At one appointment, he mentioned discussing our care as part of a conference call. It made me feel like he was actively…Dr Payne really seemed to have an invested interest. At one appointment, he mentioned discussing our care as part of a conference call. It made me feel like he was actively planning our care, not just going through he motions.... We have unexplained infertility. He took us from the least invasive to most. Hoping small intervention would work.Unfortunately, our first and only round of IVF did not result in a child. However, Dr. Payne sat down with my husband and I in his office and was kind about the results. He had…Unfortunately, our first and only round of IVF did not result in a child. However, Dr. Payne sat down with my husband and I in his office and was kind about the results. He had created a plan to help us on another IVF trial if we could financially afford it...I just feel he should check in with his failed IVF patients and/or work with them on another attempt instead of needing 90-100% of the price again...doubled one of my shots I was giving myself (the refrigerated one) because something wasn't responding correctly. I have Celiac Disease and didn't find out until I was 29 years old. I have read that it can cause infertility so I don't know if I just can't have children. I also know not many eggs were retrieved and only one was viable enough to try. I have two stepsons and would love to have one of my own but know that may not be an option any more as I'm 35 now.He [Dr. Nichols] is a Compassionate, caring, and understanding doctor. He always gave us all our options and what he thought would be best for our situation. He had a great…He [Dr. Nichols] is a Compassionate, caring, and understanding doctor. He always gave us all our options and what he thought would be best for our situation. He had a great bedside manner. He took the time to explain things when we had questions or didn’t understand something. He was encouraging during the process of our treatmen.... Suggested to attempt iui, after the second failed attempted he suggested ivf but gave the option to try iui one more time.My wife and I only saw John [Dr. Nichols] once during our treatments but when we did see him he was very straightforward and gave us all of the information that we needed. I felt…My wife and I only saw John [Dr. Nichols] once during our treatments but when we did see him he was very straightforward and gave us all of the information that we needed. I felt confident after speaking with him and knew what all of the next steps and expectations where....The communication between the front desk, finance coordination and nurse [PREG] where lacking most of the time. When it came to knowing what we owed when we owed it there were often surprisesDr. Nichols was very straight forward and always positive with me. He was fast and efficient as going through these procedures are not fun but he always made you feel special and…Dr. Nichols was very straight forward and always positive with me. He was fast and efficient as going through these procedures are not fun but he always made you feel special and like your day was going to come to have the baby you always wanted.... 3 IUI's, recommended that we move on to IVF. 1st Fresh transfer of one embryo did not take so we transferred 2 embryos frozen and we had a baby with one.Dr. Holman is knowledgeable and kind. Dr. Holman offers options, but does not push too hard for any of them. Dr. Holman let's you decide which option is best for your family. He…Dr. Holman is knowledgeable and kind. Dr. Holman offers options, but does not push too hard for any of them. Dr. Holman let's you decide which option is best for your family. He gives information and options in a kind and caring manner. He never rushes your appointments. ... He explains options clearly, but not in a leading or demeaning way. ... I took Clomid, but it did not work. Dr. Holman changed me to Letrozol.Who you would meet
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Provider
Piedmont Reproductive Endocrinology Group
Role
Fertility clinic
State
South Carolina
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