I gave birth with Carle midwives 6 months ago. It has taken me 6 months to mentally process my birth. I came in with a placental abruption and delivered 72 hours later via…I gave birth with Carle midwives 6 months ago. It has taken me 6 months to mentally process my birth. I came in with a placental abruption and delivered 72 hours later via c-section. I told them multiple times i was comfortable with a c-section and was repeatedly ignored, then needed a blood transfusion.I expressed my issues with them during postpartum checkup and they just nodded their head and said “im sorry you feel that way, we understand that you may not want to use us again in the future.” I feel very dismissed and the bill i just got is just salt in the wound. Had i gotten the c-section like i told them id rather opt for my safety and my babies, my child would not have been in the nicu. Only giving them 2 stars because there were only 2 competent midwives who actually cared and listened.Fertility clinic
Carle OBGYN
Urbana, IL · (217) 383-3311 · (217) 255-9600
- Website
- carle.org
- Location
- Urbana, IL

Patient reviews
Excerpts come from public listings. Show more reveals the excerpt stored here; the original source has the full review.
17 excerpts on this page32 Google reviews
Was on hold for almost 20 minutes before the hold music (robot voice) stopped and then after a minute of silence it just started beeping like the call was disconnected and I had…Was on hold for almost 20 minutes before the hold music (robot voice) stopped and then after a minute of silence it just started beeping like the call was disconnected and I had to hang up Needless to say I'm going to go there physically right now and stand in line even though my leg is recovering from a bad soft tissue injury Carle was my absolute last resort after trying everywhere else first for this exact reason. Pray for me lol 🤞Horrible service. Doesn’t take patients seriously. Doesn’t prioritize the health of mom and baby.Guess I will join all of the other negative reviews. Staff in lab department are RUDE! Checked in and 5 others that checked in after were called before. I probably wasn't the most…Guess I will join all of the other negative reviews. Staff in lab department are RUDE! Checked in and 5 others that checked in after were called before. I probably wasn't the most nicest person after waiting 45 mins compared to others 10 mins but THE STAFF WAS RUDE AF!As of May/June 2023, do NOT go here for maternal care. They are not performing all first trimester screens and scans and are essentially forcing potentially non viable pregnancies…As of May/June 2023, do NOT go here for maternal care. They are not performing all first trimester screens and scans and are essentially forcing potentially non viable pregnancies on patients because they do not have adequate staff to preform these screens. You will not find out if your pregnancy is viable until you are well into 2nd trimester. And options become bleak. This is not how maternal care should be. And Carle should be ashamed of themselves.I do not recommend nurse practitioner Danielle Deeann Berger. Her bedside manner is awful. Even during a gynecological exam, she is cold and rude. She did not introduce herself to…I do not recommend nurse practitioner Danielle Deeann Berger. Her bedside manner is awful. Even during a gynecological exam, she is cold and rude. She did not introduce herself to me even once I was undressed for the procedure. The clinic might be ok, but I cannot recommend based on my experience.I have been trying to call for a week now to set up an appointment with an obgyn. I am 16 weeks pregnant switching from OSF to carle unfortunately because their obgyn floor is not…I have been trying to call for a week now to set up an appointment with an obgyn. I am 16 weeks pregnant switching from OSF to carle unfortunately because their obgyn floor is not going to be there by September 1st and I’m due November… this is ridiculous. I’m on the phone for 15-30 mins. I wanted to stay at OSF but I don’t have a choice. This has been a recurring issue.I’ve had 4 surgeries/ procedures at Carle including the last which was a robotic assist hysterectomy by Dr Opoku. The staff at Carle surgery are very kind and caring and have done…I’ve had 4 surgeries/ procedures at Carle including the last which was a robotic assist hysterectomy by Dr Opoku. The staff at Carle surgery are very kind and caring and have done a wonderful job every time I have been there. Dr Opoku and her nurse Michelle were great. Michelle has been my nurse for 13 years and is very knowledgeable and caring. I would highly recommend Carle and Dr Opoku for gynecological/ obstetric needsOMG!!! Can I say that this department needs to reevaluate the staff that handles patients' appointments, and results. I have been calling since Thursday 2/9/23 with multiple calls…OMG!!! Can I say that this department needs to reevaluate the staff that handles patients' appointments, and results. I have been calling since Thursday 2/9/23 with multiple calls with hour-long holds with no answer. It is now Monday 2/13/23 I have been on the phone calling them 3xs!!! With wait times of 25, 15, and 10 mins with no answer!! Even walking in you wait in line trying to check in and they are sitting there on their phones or chatting with each other not working. As a patient it is frustrating. However, as a Carle employee working there, it is plain embarrassing that a Carle department lacks like this, calling this department to relay the results to patients is even worse with no answer and when they do answer it is with attitude. It seems like they have no phone edacity whatsoever. Might be better off going to OSF down the street.Tried to call and schedule an appt was on hold for over 20 min, finally had to hang up 😭 …Called Thursday to request new patient appt. Left message with office, no call back. Next day, i called again and I was told someone would call me back that day, no call. Called…Called Thursday to request new patient appt. Left message with office, no call back. Next day, i called again and I was told someone would call me back that day, no call. Called the following Monday morning and reception said nurses had 72 hours to call me back from initial call and I would “for sure” be getting a call same day. No call. Highly disappointed bc I wanted Carle as my delivery site. After this, I obviously my questioned what my care would be like there. Would they do same thing if I was having issues and needing a call back? Just can’t take the chance. First impressions matter and Carle blew it. I’m also a nurse, makes me sad to write this review.Called last Thursday to make an appointment. Was told someone would call me back to schedule. I have yet to receive a phone call. It’s been 5 days. I’d hate to think what would…Called last Thursday to make an appointment. Was told someone would call me back to schedule. I have yet to receive a phone call. It’s been 5 days. I’d hate to think what would happen to a patient if their situation were somewhat urgent. After reading other reviews on the Carlee obgyn website, it appears another individual had this same issue happen to her. Messages are not being received or transferred from receptionist to doctor. Something need to change!Dr. Fay seems very busy and is hard to schedule with and there are a few instances where our appointment was changed the day before we were set to see her. But when we finally did…Dr. Fay seems very busy and is hard to schedule with and there are a few instances where our appointment was changed the day before we were set to see her. But when we finally did meet, she is a great doctor and explained everything she was doing during the procedure and surgery. I just wish her availability was better...Don't be afraid to schedule with Dr. Fay's PA's or nurses if Dr. Fay isn't available...I feel that under Dr. Fay's care, they [Carle staff] get to know you & know what works best for you. ... When I first came to Dr. Fay, I met with my other doctor & then with her.…I feel that under Dr. Fay's care, they [Carle staff] get to know you & know what works best for you. ... When I first came to Dr. Fay, I met with my other doctor & then with her. She was very personable & laid everything out for us. She was willing to answer any questions that we had & she is always available for questions. She got to know my husband & I during that time.She really takes the time to listen and investigate. I came to her having felt dismissed by my regular ob/gyn but felt heard by Dr. Fay, who confirmed that my suspicions were…She really takes the time to listen and investigate. I came to her having felt dismissed by my regular ob/gyn but felt heard by Dr. Fay, who confirmed that my suspicions were warranted. I also appreciate that she’s willing to be as aggressive with treatment as you want her to be. I truly believe she wants us to have a baby as much as we do...I always feel like I know what to expect. Questions are always answered thoroughly. I feel like my unique situation is being looked at as opposed to being treated like a number. She listens and responds with compassion and knowledge at every visit.She [Dr. Fay] is a very sweet and caring doctor. Didn’t worry about weight at all. Made me feel at ease!...I really loved being a patient of Dr. Fay and recommend her to everyone.…She [Dr. Fay] is a very sweet and caring doctor. Didn’t worry about weight at all. Made me feel at ease!...I really loved being a patient of Dr. Fay and recommend her to everyone. She ran lots of tests and found a lot of issues-proceeded with time ovulation with trigger cycle and then endometriosis surgery along with hysteroscopy and HSG...She used letrozle-Femera for timed cycle with ovidrel for trigger. PIO for luteal phase support.We were advised toward ivf due to a tube blockage. We tried a cycle with femera and a trigger shot [with Dr. Fay]. It was unsuccessful. We were told to lose weight and for my…We were advised toward ivf due to a tube blockage. We tried a cycle with femera and a trigger shot [with Dr. Fay]. It was unsuccessful. We were told to lose weight and for my husband to quit smokingto increase out chances. We both ibhave followed advice but are seeking another doctor for ivf...I had a good experience with Nancy as a surgeon but as a infertility doctor I found her to be less than hopefull for our prognosis. I was always treated with respect although at times I hoped for more guidance where our treatment was concerned. I was told to lose weight as a catch all for solving infertility.It was kind of offensive.Who you would meet

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Carle OBGYN
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Fertility clinic
State
Illinois
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