UPDATE: Spoke to Susan today and want to say “thank you” for hearing ME. Susan took the time to explain some processes, some opportunities and some insight. I appreciated that.…UPDATE: Spoke to Susan today and want to say “thank you” for hearing ME. Susan took the time to explain some processes, some opportunities and some insight. I appreciated that. Those were some of the details I was looking for at the first appointment. So while I stick by that my first interaction wasn’t great, it does sound like overall that is not the experience most have nor how the clinic wants to operate. It sounds like they really want to do what’s best by their patients. At this time my husband and I need to reset and gather more information. But I have decided that when and if we need further fertility assistance, I would reconsider SG. If we decide to use them I will re-update my review then. FIRST IMPRESSION: I couldn’t be more disappointed in this experience. I would have expected a better bed side manner by the dr working in industry that is so sensitive. I will come back and share more at a later date but I currently don’t have all the facts to give the full story. Just feel I need to put it out sooner than rather, the first interaction in this process may not be presented with proper bedside manner. Will update when I have a conclusion.Fertility clinic
Shady Grove Fertility Colorado (US Fertility Network clinic)
Colorado Springs, CO · (719) 314-3333
- Colorado Springs: 4105 Briargate Parkway, Suite 255, Colorado Springs, CO 80920 Directions
- Denver – Central Park: 8959 E. 40th Ave, Suite 180, Denver, CO 80238 Directions
- Denver – Greenwood Village: 8200 E. Belleview Avenue, Suite 615-E, Greenwood Village, CO 80111 Directions
- Website
- shadygrovefertility.com
- Phone
- (719) 314-3333
- Location
- Colorado Springs, CO

Patient reviews
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57 excerpts on this page169 Google reviews
My experience with Shady Grove has been absolutely fantastic! The staff has been informative, kind, and responsive no matter if it’s in the portal or over the phone. They were…My experience with Shady Grove has been absolutely fantastic! The staff has been informative, kind, and responsive no matter if it’s in the portal or over the phone. They were also much quicker to work with than CCRM. I began working with SGF in 03/2026. Dr. Amy Harris was my main doctor, and Dr. Alex Polotsky did the FET procedure. They were both amazing! I’m happy to say I’m officially graduating the fertility clinic after a successful transfer! I can’t say thank you enough.Our experience at SGF has been nothing but a headache so far. I do enjoy working with Dr. Murray and have appreciated her insight however everything else has been a poor…Our experience at SGF has been nothing but a headache so far. I do enjoy working with Dr. Murray and have appreciated her insight however everything else has been a poor experience. There is terrible financial and insurance communication. I have gotten several different answers about billing and insurance. Upon having to self pay for our initial consultation because we were not made aware we needed a referral until the day before the appointment. I was told they would bill it out to insurance and I would be reimbursed the difference. I have asked multiple people multiple times to see if this had been resubmitted to insurance and had been reassured that it has. Come to find out several months later than it is only now just been built to insurance, which will take another 30 to 45 days to process. Everything has felt very discouraging and very advantageous to the clinic while we are in a very vulnerable position and continuously asked to shell out money when we are told that procedures and appointments are covered by insurance.If you are doing any lab testing here I would avoid it. Made me jump through a bunch of hoops to add a test I requested. Then had me pay an extra 325 dollars for it, absolutely…If you are doing any lab testing here I would avoid it. Made me jump through a bunch of hoops to add a test I requested. Then had me pay an extra 325 dollars for it, absolutely fine, thats what it costs. Assured me they would have it done and "prep the lab". Took me over a week to find out they just didn't run it. They told my referring doctor to call in and get a refund and reschedule my test. When I called they would reschedule but would not refund. Complete waste of time and the very nice front desk lady spoke with to try and get the refund approved said that they would have to pay for the test going to the lab if I did not pay for it so they couldn't offer the refund. Umm.. yes that would be the point after your error. Thank you for that obvious statement. Again, would avoid getting any lab testing done. I had to get an additional doctors referral they specifically asked for and multiple calls in to schedule this test. Paperwork and receipts verifying the test would be done. So many recorded avenues and they still missed it and would not have ever realized it had I never investigated further. I cancelled the test and they will refunding me the 325 at the lightning fast pace of one month from now.My husband and I have been with SGF since October of 2022. Unfortunately it's time we leave without our baby and seek a second opinion. We had Dr. Harris, who is AMAZING!…My husband and I have been with SGF since October of 2022. Unfortunately it's time we leave without our baby and seek a second opinion. We had Dr. Harris, who is AMAZING! Unfortunately we felt like we had to do our own research and push for further testing and treatments. We had 6 failed iuis, and 3 failed ivfs. We had high hopes for SGF, but we kept getting our hearts broken and losing hope. Failed cycle after cycle we asked ourselves 'why', Dr. Harris did have some answers for us, but we still had to do our own research and figure out the next steps. If you're new ask for your partners sperm to be tested for DNA fragmentation/ DFI. This would've saved us so much time, effort and heartache. I wish this was a standard testing with the SA, because my husband's SA always came back great until we found out to test for it from a FB group. If it's high push for further treatments and don't give in to a TESE with the urologist, Dr. Mcbride. We were told a TESE was the only way, but I did my own research and pushed for further testing and treatments. We were able to get it down from 79% to 7%. SGF didn't workout for us, but hope it will for you. Keep in mind you have to be your own advocate and push for testing, because we felt like we as patients did our own. Had we not then we wouldn't have found out about sperm DNA fragmentation until after our 1st IVF had failed or we wouldn't have found treatment for it. Wish we tested for sperm DNA fragmentation before we started our IUIs.I don’t write reviews lightly, but I feel strongly that other women deserve to hear this. If you’re reading this, you’re probably in a place of vulnerability, just like I am.…I don’t write reviews lightly, but I feel strongly that other women deserve to hear this. If you’re reading this, you’re probably in a place of vulnerability, just like I am. You’re likely hoping for answers, clarity, and real support. You believe that going to a clinic like Shady Grove will help you understand why you’re struggling and guide you toward getting pregnant. That’s not what I experienced. Instead of feeling supported, I felt rushed, dismissed, and ultimately funneled into a system that seemed far more focused on selling treatments than actually understanding my situation. The $300 “consultation” felt surface-level at best…followed quickly by conversations about IVF, procedures and costs. Rather than thoughtful diagnostics or a personalized plan by Dr. Harris, I was handed a diagram on how babies are made and then directed to financial services, where the focus shifted to how I could budget for IVF. It was incredibly disheartening. When you’re already emotionally and physically drained, the last thing you need is to feel like a number…or worse, a transaction. After expressing my concerns to Dr. Harris and fighting for myself, I was forced into a $1100 procedure (that was not needed), $600 blood work, $1800 ultrasound and another $300 follow up just to tell me everything looked normal and she was right, IVF is my only option. Oh and if you can’t pay the deposit BEFORE your appointment, too bad. You will have to cancel and get slapped with a cancellation fee on top of it. Ladies, there are other options. There are providers who will take the time to listen, investigate, and genuinely care about your journey, not just your ability to pay. Thankfully for me, I’ve experienced this and was able to spot the difference right away. Please, do your research. Ask questions. Advocate for yourself. And most importantly, don’t assume this is your only path towards a baby. You deserve better care than this. This place is taking advantage of desperate woman praying for a little miracle. Please, go somewhere else.The worst experience ever. Any time I have to call them or have an appointment - always something wrong. They couldn’t billed my insurance correctly for 3 months. Then they messed…The worst experience ever. Any time I have to call them or have an appointment - always something wrong. They couldn’t billed my insurance correctly for 3 months. Then they messed up while taking my blood and now when I came to the appointment in Denver location they said that doctor is not here today, even though the doctor called me yesterday and ask to come earlier for the appointment. Highly disappointed.If you have Tricare, be careful with this place. They didn’t update their clinic information, so they will bill incorrectly and charge YOU. They seem to struggle with referrals.…If you have Tricare, be careful with this place. They didn’t update their clinic information, so they will bill incorrectly and charge YOU. They seem to struggle with referrals. You only get 5 minutes with providers, not good at all.Everyone at Shady Grove has been fantastic. The entire staff is polite, helpful, and personable, which makes each visit far less stressful. Steph, the ultrasound tech who has done…Everyone at Shady Grove has been fantastic. The entire staff is polite, helpful, and personable, which makes each visit far less stressful. Steph, the ultrasound tech who has done the majority of my scans, deserves special recognition. I truly can’t say enough good things about her. She is friendly, knowledgeable, and makes every visit so much more comfortable. She’s easy to talk to, and visits that are typically awkward aren’t at all with her. I usually struggle with social anxiety, but I don’t feel that way with Steph, which is huge for me given the nature of these appointments. While I wish I didn’t need to be here, the staff has made the experience feel like much more than just a stressful medical procedure. The front desk staff is attentive and helpful, the CNAs are personable and excellent at what they do (every blood draw has been successful on the first stick), the techs are informative and kind, and the nurses are quick to respond and happy to answer any questions I have. Although I’ve only seen Dr. Harris a handful of times, I know she is working hard behind the scenes. When I have spoken with her, she has been wonderful at explaining things in a way my brain can truly understand and definitely shows that she really cares about what she does. Everyone here has made this journey easier, and I can’t wait for the day I get to share happy news with them.Shady Grove has taken such good care of me while going through my fertility journey. They answer all of my questions and walk me through each process step by step. I feel safe and…Shady Grove has taken such good care of me while going through my fertility journey. They answer all of my questions and walk me through each process step by step. I feel safe and comfortable there. Special shout out to Dr. Harris, Steph, and Ally! Amazing care team.I had an extremely disappointing experience with Shady Grove Fertility. I transferred from CNY Fertility, but it was far worse. I was assigned to Dr. Polatsky, who was…I had an extremely disappointing experience with Shady Grove Fertility. I transferred from CNY Fertility, but it was far worse. I was assigned to Dr. Polatsky, who was disrespectful, demeaning towards women, and operated out of ego, not compassion. He behaved chauvinistically, making me incredibly uncomfortable trusting my body with him. I never requested experimental treatments—he falsely accused me. When I asked to switch doctors, my request was denied the morning of my second appointment, after they took my money. The denial was based on his lies, miscommunication, and the clinic’s disorganization. I lost months of valuable time as a 37-year-old with low AMH. I could have completed IVF, but instead, I had months wasted. Their disorganization and conflicting information were appalling. This clinic should be cautious—they could face discrimination lawsuits for how they treat patients. I would never trust them with my health—avoid them.Incredible practice with even better people! We are so grateful to sgf for not only the assistance growing our family but the care, time, attention and compassion they have poured…Incredible practice with even better people! We are so grateful to sgf for not only the assistance growing our family but the care, time, attention and compassion they have poured into the process. While we loved working with the entire team, Dr. Murray was kind, comprehensive in her recommendations and answered my 500 questions with great patience and understanding. The ultrasound technician, Ashley R, was always so approachable, sweet and made us feel like we had all the time to go over findings on ultrasounds. And Shelly, one of the nurses, was incredibly communicative, responsive and even called me on a prescription crunch to ensure I had what I needed as the process moved along. The office was always organized, quick and compassionate across all areas: checking you in for your appt, taking vitals, drawing blood, doing scans and reviewing results. And the ladies who draw blood, they know what they're doing! It makes weekly or sometimes daily blood draws so much more tolerable with their team! Oh and Ariel in billing! What a gift she has been. This process is so confusing, but she sat down with me over the phone and went through my full account with me to put my mind at ease during the process! Thank you! Thank you all for all you do!Great experience. Everyone is very friendly. Staff were so communicative and responsive to calls and messages. I feel like I always received a response in less than 24 hours.…Great experience. Everyone is very friendly. Staff were so communicative and responsive to calls and messages. I feel like I always received a response in less than 24 hours. Scheduling was so accommodating and always able to squeeze me in, when needed. Was somewhat surprised that IUI is conducted by the nursing staff and not the doctors, but it was a good experience. Unbeknownst to me, I overpaid or was over charged for something and was sent a check to reimburse me. Would highly recommend this practice.Dr. Harris was an acceptable doctor. But if you decide to go here, then double/triple/quadruple check your own insurance because the financial department has no idea what they are…Dr. Harris was an acceptable doctor. But if you decide to go here, then double/triple/quadruple check your own insurance because the financial department has no idea what they are doing. When they ran my insurance, they told me I was 100% in network- even though I originally thought I was out of network and was planning to pay for just an initial consult. I asked on MULTIPLE occasions to multiple people and was assured that their information was correct- come to find out that no- I truly was out of network and they were trying to bill me for thousands of dollars on tests my in-network OBGYN could have ordered. After I caught Shady Grove’s mistake, I spoke to my insurance company and found out that Dr. Harris was in network but that Shady Grove was not and that their financial department did not disclose treatment location, even though they were asked multiple times. I was able to get these claims appealed through my insurance so Shady Grove was paid at their in-network rate. Now Shady Grove has the audacity to try and make me pay for the rest of what insurance would not pay for- even though this is their fault and I was able to get them substantial payment through insurance. They have been extremely unhelpful and all managers have been unresponsive, even though I have asked for a phone call on multiple occasions. The financial department definitely puts a different meaning to the name “Shady” Grove.Dr. Murray is an absolutely amazing fertility doctor who truly has a passion for this specialty. She has a vast knowledge when it comes to figuring out fertility issues and taking…Dr. Murray is an absolutely amazing fertility doctor who truly has a passion for this specialty. She has a vast knowledge when it comes to figuring out fertility issues and taking into account all possible solutions while setting very reasonable expectations. She truly takes the time during your visits to explain, understand, and truly make sure she is doing everything she can to have the best possible outcomes for her patients. I had a couple of visits with other physicians at SGF and none of them provided me with as much clarity or understanding as Dr. Murray did. She doesn't make you feel like just another number or like just another one of the numerous patients she is seeing that day and while going through fertility issues and paying so much money, this was very important to us. Dr. Murray's advice was spot on from the beginning and we went through years of fertility and it is stressful to say the least however, all along the way I always said had we not ended up with a baby, it was not for a lack of trying on Dr. Murray's part and I never once thought it would have been anyone's fault or that there was anything else that could have been done. In the end, we were insanely lucky to have a healthy beautiful baby boy, and I will forever thank Dr. Murray for this gift!Our experience with Shady Grove Fertility was amazing. Dr. Murray and her team walked alongside my husband and I for over 3 years as we pursued growing our family. Through…Our experience with Shady Grove Fertility was amazing. Dr. Murray and her team walked alongside my husband and I for over 3 years as we pursued growing our family. Through laughter, consultations, and many tears (both of heartache and joy) they were there. Nurse Kelsey and the technicians were so patient and kind and were never short of encouragement and care. They never gave up on us and our dreams but were open and honest about our options for expanding our family. In our hardest moments they reached out and options for 24-7 answers made available. And when then news of God’s blessing was announced, the team rallied to celebrate. We simply can’t thank Dr. Murray, Nurse Kelsey and their staff enough for all they have done and continue to do to bring joy, happiness and the hope of children to those who they serve. Tessa & ChrisI can't express enough how thankful we are for the amazing care and support we received at Shady Grove. From the moment we walked through the door, the staff was incredibly…I can't express enough how thankful we are for the amazing care and support we received at Shady Grove. From the moment we walked through the door, the staff was incredibly welcoming, compassionate, and respectful. Both physicians and all the nurses took the time to explain our treatment options in detail, making sure we felt informed and comfortable every step of the way. The entire team was always available to answer questions, offer guidance, and provide emotional support during what can be an overwhelming time. Their expertise, attention to detail, and personalized approach made all the difference in our journey. We truly felt like we were partners in the process, not just patients. Thanks to their care, we are now excited to be first time parents in March 2026! If you’re looking for a clinic that combines advanced medical care with genuine compassion, I highly recommend Shady Grove Fertility.Well. I did a round of ivf. I started a second round of ivf and Dr. Harris decided maybe iui was better. So we switched to iui. This was in May. We paid for the ivf. They keep…Well. I did a round of ivf. I started a second round of ivf and Dr. Harris decided maybe iui was better. So we switched to iui. This was in May. We paid for the ivf. They keep trying to say we owe them money. Yet, they submitted to my …Nothing but amazing things to say, from the physician, the nurses, the ultrasound techs, phlebotomists. They are all PHENOMENAL. I’ve had such an amazing experience at the clinic…Nothing but amazing things to say, from the physician, the nurses, the ultrasound techs, phlebotomists. They are all PHENOMENAL. I’ve had such an amazing experience at the clinic and the quality of care I got was exceptional. I officially graduated from my clinic recently and it was definitely a bittersweet feeling. My first egg retrieval and my first transfer is a success so far. I couldn’t recommend Shady Grove enough for your fertility needs. 10/10 and will 100% come back if I ever need to expand my family in the future. I was under Dr Shonna Murray and I just cannot recommend her enough. She was so worried because I was at risk after my egg retrieval and checked up on me several times after the procedure. I truly appreciate her and all the nurses who listened and truly cared about me.I will miss all the ladies there ❤️I am very happy with Shady Grove. I did a walkabout before I found them, but Kaide and Jeannie have been the powerhouse team I never knew I needed. Between finances,…I am very happy with Shady Grove. I did a walkabout before I found them, but Kaide and Jeannie have been the powerhouse team I never knew I needed. Between finances, pre-authorizations, actually getting to use my insurance benefits, helping with paperwork, the medical side, everything has gone so much smoother because of them. Before I came to Shady Grove I tried Conceptions and CCRM. I had so many issues with conceptions I actually reported them to my insurance. CCRM seems great up front but didn't actually use my insurance. The amount of stress, scar tissue, and overall frustration I carried with me to Shady Grove I can't even begin to quantify. However, Kaide and Jeannie have helped work through all of my insurance needs and medical questions. We've actually been able to maximize my insurance use. I cannot say how appreciative I am of both of them. Give them a raise! Seriously. I do not know the results of my cycle yet, but to me that's more on my body than it is on the clinic. No matter what happens, I highly recommend you come to Shady Grove and skip the others. I wish I had.I had a wonderful experience at Advanced Reproductive Medicine. The staff got to know me and I really felt like they were with me the whole way on what can be a difficult and…I had a wonderful experience at Advanced Reproductive Medicine. The staff got to know me and I really felt like they were with me the whole way on what can be a difficult and taxing journey. I always felt welcomed and truly cared for. They …Dr. Murray, RN Kelsey, and the team at Shady Grove Fertility are absolutely amazing! She and the fantastic nurses helped us to get pregnant! They are all so friendly and helpful…Dr. Murray, RN Kelsey, and the team at Shady Grove Fertility are absolutely amazing! She and the fantastic nurses helped us to get pregnant! They are all so friendly and helpful and make every part of the journey as best as possible. We definitely recommend them!The staff at Shady Grove is truly exceptional. Special shoutout to Stephanie, Kelsey, and of course, Dr. Murray—an incredible team who work seamlessly together and were always…The staff at Shady Grove is truly exceptional. Special shoutout to Stephanie, Kelsey, and of course, Dr. Murray—an incredible team who work seamlessly together and were always easy to reach. Their warmth and professionalism made each visit something I actually looked forward to. The front desk staff, phlebotomists, and every nurse I interacted with were equally wonderful—kind, efficient, and compassionate every step of the way. It really felt like being cared for by a well-oiled, deeply supportive team. Infertility is a journey I wouldn’t wish on anyone, but Shady Grove helped turn our dream into reality. I’m beyond grateful for their care and support. Highly recommend—and we’ll absolutely be returning when it’s time for baby 2!This place is called shady for a reason! Do not go here. Reviews on Google and Yelp are good, but if you go to the Business of Bureau the reviews are not good. Dr. Murray was very…This place is called shady for a reason! Do not go here. Reviews on Google and Yelp are good, but if you go to the Business of Bureau the reviews are not good. Dr. Murray was very good, but the financial department is a mess. I had asked …I can’t say enough good things about my experience with Shady Grove Fertility and Dr. Shona Murray. From start to finish, the care I received was compassionate, professional, and…I can’t say enough good things about my experience with Shady Grove Fertility and Dr. Shona Murray. From start to finish, the care I received was compassionate, professional, and personal. The front desk staff was always welcoming and friendly, and the phlebotomy team stood out for their kindness—always making small talk that made me feel truly seen and cared for. Dr. Murray was incredible. It was clear from the beginning that she genuinely cared about our journey and outcome. When we had good news, her happiness felt real and shared. The ultrasound techs were also wonderful—always friendly and communicative, explaining what was happening throughout each visit, which really helped ease my anxiety. Thanks to this clinic, I now have a beautiful two-year-old daughter, and I’m thrilled to share that my recent embryo transfer was successful—I'm currently eight weeks pregnant! The instructions I received throughout were always clear and easy to follow. The nurses responded quickly to messages through the portal, which helped me feel supported and informed at every step. When I had a recent scare, the team was incredibly empathetic and got me in for an ultrasound the very same day to ease my worries. I wholeheartedly recommend Shady Grove Fertility to anyone navigating infertility. The staff not only provide expert care, but they do it with kindness and heart. This clinic has truly changed my life!I am sitting on my couch with my four day old son and this would not be possible without Dr. Murray and the entire team at Shady Grove. Every member of this office is attentive,…I am sitting on my couch with my four day old son and this would not be possible without Dr. Murray and the entire team at Shady Grove. Every member of this office is attentive, kind, and incredibly skilled at their job. Their care and attention to detail made the overwhelming IVF process easier to digest and I felt completely supported every step of the way. From pro-actively monitoring my protocol to answering every one of my emails within minutes - I truly cannot understate the level of care this clinic pours into its patients. From my little family: thank you. Thank you for making a reality out of what we always thought would just be a dream. You cannot go wrong choosing Shady Grove, you'll have a truly phenomenal team at your back.we had an amazing experience at Shady Grove fertility. All of the staff- from the front desk to the ultrasound techs, phlebotomists, nurses, and drs -are amazing. I’ve never…we had an amazing experience at Shady Grove fertility. All of the staff- from the front desk to the ultrasound techs, phlebotomists, nurses, and drs -are amazing. I’ve never worked with a more responsive nursing team. They will be with you every step of the way.I will forever sing the praises of Shady Grove Colorado Springs!! We had such a wonderful experience from start to finish and I couldn't be more pleased with our IVF journey. We…I will forever sing the praises of Shady Grove Colorado Springs!! We had such a wonderful experience from start to finish and I couldn't be more pleased with our IVF journey. We saw Dr. Murray and she was great. She's meticulous, detailed, …Dealing with fertility issues can be really hard, but the staff and doctors at Shady Grove Fertility in the Springs were amazing. Dr. Harris listened to my concerns and adjusted…Dealing with fertility issues can be really hard, but the staff and doctors at Shady Grove Fertility in the Springs were amazing. Dr. Harris listened to my concerns and adjusted my plan as we ran into unforeseen hurdles. The nurses (Jeannie and Kelsey) are kind and so responsive. The ultrasound tech Moira always made me feel so comfortable. All the staff is welcoming. They get you seen very quickly and communicate very well. The only thing I think could be improved was making sure new patients are at least aware of all possible costs during an IVF treatment. We were told about some things, but blindsided about others. I know that can be a tricky topic.I have only great things to say about Shady Grove in Colorado Springs. There was not one negative experience I had. From reception, to lab, US techs, nurses, and Dr. Murray,…I have only great things to say about Shady Grove in Colorado Springs. There was not one negative experience I had. From reception, to lab, US techs, nurses, and Dr. Murray, everyone was amazing. Kelsey, RN was always very quick to answer my questions on the portal. Moria made me feel comfortable in all my US appts. Dr. Murray was very informative and supportive. I am happy to say I am pregnant due to their care. Highly recommend them!I understand and respect that others have had success with Shady Grove Fertility in their family planning and I love that for those families. …My husband and I went to Shady Grover Fertility in Colorado after we had started our journey at another clinic and had a very unfortunate and horrible expierence there. Once we…My husband and I went to Shady Grover Fertility in Colorado after we had started our journey at another clinic and had a very unfortunate and horrible expierence there. Once we met with Dr. Murray all of our fears and doubts were gone, and we knew we were in the right place and in the best hands that we could be. From the first visit to the last visit, all of our questions were answered every time, every team member from the Colorado Springs office to the Denver office new what was going on. The communication from the office was wonderful, always replied in a timely manner with anything we ever needed. We always got treated with respect and kindness from all staff members. We have a beautiful baby girl who will be 2 soon, that we got from our frist transfer in October of 2022, and we are excited to be pregnant again after our second transfer in June of 2025. Thank you to Dr. Murray and all of Shady Grover Fertility Clinic for giving us the chance to grow our family, when for a while we never thought it would be possible. We are forever grateful for all your support and care through the entire process.It CAN happen!! After nearly 3 years of TTC on our own following a full term stillbirth of our son in Jan 2022, Dr. Harris & the team helped my wife and I achieve our dreams of…It CAN happen!! After nearly 3 years of TTC on our own following a full term stillbirth of our son in Jan 2022, Dr. Harris & the team helped my wife and I achieve our dreams of getting pregnant again through 2 medicated IUI cycles <3 Through getting the proper referrals, Tricare covered all but sperm purchases, genetic testing, + the $300 charge per IUI procedure— HUGE turnaround from years past with Tricare. INCREDIBLY LGBTQIA+ friendly — do your due diligence and ensure your insurances are up to date and RESEARCH the coverages, pay attention during your consults, and nothing can catch you by surprise :) We are SO thankful to ALL the staff at Shady Grove for treating us like family and never letting us lose hope.We are profoundly grateful to Shady Grove Fertility in Colorado Springs for making our dream a reality. Dr. Amy Harris's compassionate care and expertise provided us with…We are profoundly grateful to Shady Grove Fertility in Colorado Springs for making our dream a reality. Dr. Amy Harris's compassionate care and expertise provided us with unwavering support throughout our journey. Nurse Jeannie was always there to promptly and kindly address our numerous questions, making us feel truly cared for. The entire team, including Amanda, Michelle and all others, created a warm and welcoming environment that eased our anxieties. Thanks to their dedication, we are now joyfully expecting our little miracle. We wholeheartedly recommend Shady Grove Fertility to anyone seeking exceptional fertility care. I have nothing but positive things to say about my personal experience at Shady Grove Fertility! I am so grateful for Dr. Harris and the entire team (from the front desk to…I have nothing but positive things to say about my personal experience at Shady Grove Fertility! I am so grateful for Dr. Harris and the entire team (from the front desk to nurses) for all their attentiveness, support, and understanding …I am so happy with my experience at Shady Grove Fertility. No one expects to need to go to a fertility specialist or end of having to do IVF. However, Dr. Murray and her team made…I am so happy with my experience at Shady Grove Fertility. No one expects to need to go to a fertility specialist or end of having to do IVF. However, Dr. Murray and her team made it really easy. I can now say that after our last embryo transfer, we are officially going into the second trimester with our first child! Dr. Murray is very knowledgeable and realistic which is what my husband and I needed. NP Kelsey was a great help taking all my questions especially when we were experiencing all of the ultrasounds, medications, etc for the first time. I really bonded with Moira and she was the best ultrasound technician I have ever had! All the nurses from greeting us to poking me with a needle several times a week were the sweetest. It really says a lot when you are anxious about being in the position you are and everyone is genuinely rooting for you to succeed. When we actually found out that we were pregnant and this one was going to stick, Dr. Murray was so excited for us. It just felt like we had people on our team. We were with Shady Grove for over a year and it was the best decision we could have made.My experience at shady groves has been nothing but fantastic. They have always been able to get me an appointment fast and when there is a problem or question I always get a…My experience at shady groves has been nothing but fantastic. They have always been able to get me an appointment fast and when there is a problem or question I always get a response either through the portal or over the phone super fast. The ladies at the front desk are always super sweet and patient.. Dr Harris has always been informative and optimistic while also being realistic. The ultrasound tech Moira was always so lovely and comforting you don’t always get so lucky with ultrasound techs like her! The nurse Jeannie and the other nurse I can’t remember her name helped me so much and were always so patient and understanding! The ladies who worked in the lab always willing to have conversation and I always enjoyed talking to them. I got pregnant naturally right before starting IVF and my last appointment with them was so meaningful and filled with lots of joy and happiness for my husband and I. Thank you shady groves! I can’t say enough good things about these people. I will recommend over and over!I had a fantastic experience at Shady Grove fertility. I’m very happy to say that we are 10 weeks pregnant :) Dr. Harris and her staff amazing and available to answer your…I had a fantastic experience at Shady Grove fertility. I’m very happy to say that we are 10 weeks pregnant :) Dr. Harris and her staff amazing and available to answer your questions. They are all caring and compassionate. I feel like I …Shady Grove was nothing but amazing to us! My husband and I struggled with infertility for years before turning to Shady Grove for help. Dr. Murray is awesome! She is so…Shady Grove was nothing but amazing to us! My husband and I struggled with infertility for years before turning to Shady Grove for help. Dr. Murray is awesome! She is so knowledgeable and informative while also having a real human aspect to …Shady Grove gives the best care around. The staff are always friendly and available whenever needed. I've called and sent multiple portal messages (even crazy anxiety filled ones)…Shady Grove gives the best care around. The staff are always friendly and available whenever needed. I've called and sent multiple portal messages (even crazy anxiety filled ones) and they are always so quick to respond and ease your …I started out at this clinic with a consult with Dr. Polatski after the phone call I decided it was a bad fit based upon how I was treated and things he said to me, I felt like he…I started out at this clinic with a consult with Dr. Polatski after the phone call I decided it was a bad fit based upon how I was treated and things he said to me, I felt like he was very chauvinistic and disrespectful and demeaning towards female patients, I did not feel comfortable working with him, . Therefore, I requested to work with a different doctor that I thought was more suited to my issues and needs as a patient. I have a very complicated case I researched felt another doctor was a better fit .Dr. Santoro...actually took the time to read through all my pregnancy losses, give her honest opinion and suggestions, and most importantly do all of that with a great deal of…Dr. Santoro...actually took the time to read through all my pregnancy losses, give her honest opinion and suggestions, and most importantly do all of that with a great deal of empathy and compassion...suggested IVF PGT, which I was hesitant to jump to for a variety of reasons, so we started with IUI per my requestDr. Polotsky (Dr. P) is very knowledgeable in his field. He's from New York so he has that direct and blunt personality. He's very friendly, but you can tell he sees many patients…Dr. Polotsky (Dr. P) is very knowledgeable in his field. He's from New York so he has that direct and blunt personality. He's very friendly, but you can tell he sees many patients per day. Despite knowing how busy he is, we always felt like he gave us the time we asked for. We had a very informative first consultation meeting with him. He explained the tests that we would receive. Following the tests, we saw him in person again. He explained the results to us and his recommendations as well as the probability of success for each treatment option. He always gave us hope that we would be successful but, with any fertility doctor, he never guaranteed success.He [Dr. Alex Polotsky] was intimately involved in our care. He called us on weekends and after-hours to check in on us, deliver test results, reassure us, and to answer our…He [Dr. Alex Polotsky] was intimately involved in our care. He called us on weekends and after-hours to check in on us, deliver test results, reassure us, and to answer our questions. We've never had a doctor go above and beyond like that for us before...He has this demeanor which is calming yet authoritative in a way that makes you feel held and supported. He's also so calm and matter of fact it helps you to relax and trust him in a way we didn't our previous doctor. He is also always willing to take time to hear your concerns and answer your questions no matter how silly you may think they are.Dr. Murray was clear and compassionate. She explored avenues other doctors had dismissed... She was frank about treatments she did not think would have value and explained her…Dr. Murray was clear and compassionate. She explored avenues other doctors had dismissed... She was frank about treatments she did not think would have value and explained her reasoning clearly, but she also showed a great deal of compassion and empathy for the losses we had been through...If you need someone to be more of a sugar-coater or a cheerleader and tell you things will be okay when they may not be, then you may want a different provider...Dr. Harris was fantastic. She was thorough from the beginning, ensuring we knew our options and the details for them. Throughout the time she checked in with us, did an ultrasound…Dr. Harris was fantastic. She was thorough from the beginning, ensuring we knew our options and the details for them. Throughout the time she checked in with us, did an ultrasound here and there and always reviewed everything...She knew our names, our situation. She got to know our background of our lives not just our infertility journey...We did 2 rounds of IUI. We did monitored cycles with Letrozole and a trigger shot. I was also give progesterone after the IUI.Dr. Harris has treated my husband and I with the utmost understanding and respect. We’re still early on in our infertility journey, but she has been very thorough in her…Dr. Harris has treated my husband and I with the utmost understanding and respect. We’re still early on in our infertility journey, but she has been very thorough in her investigation into the causes of my miscarriages and infertility, including identifying a potential autoimmune disorder through extra blood work that other medical professionals did not...She remembered the specifics of my medical situation, followed up with me quickly when I had questions, etcShe [Dr. Shona Murray] listened to us, she was informative and always had a plan of action. She truly had a plan and a back up one every step. She listened to our concerns along…She [Dr. Shona Murray] listened to us, she was informative and always had a plan of action. She truly had a plan and a back up one every step. She listened to our concerns along the way. Truly she was great. We started seeing her and were scared and unsure what to expect, she told us all the possibilities and told us all the different success rates. She let us make the decisions along the way but you knowledge truly helps make an informed decision.Dr. Murray is extremely detail-oriented and results oriented...practices evidence-based medicine and always communicates up-to-date research...Due to age and PCOS, she put me on…Dr. Murray is extremely detail-oriented and results oriented...practices evidence-based medicine and always communicates up-to-date research...Due to age and PCOS, she put me on CoQ10 for many months prior to egg retrieval...adjusted the doses as the cycle proceeded based on ultrasound resultsDr. Polotsky is wonderful. Very knowledgeable and personable. He is real, honest and find a way to insert a bit of humor into a very stressful situation. He asks where you want to…Dr. Polotsky is wonderful. Very knowledgeable and personable. He is real, honest and find a way to insert a bit of humor into a very stressful situation. He asks where you want to vacation before putting you under for egg retrieval. Very present. Always called after a treatment. You can tell he cares deeply for his patients...He knew the situation was difficult and treated us with honestyDr. Harris always has a smile on her face...always made me feel safe and comfortable when I’m in the office...made sure my husband and i understood the process and was always…Dr. Harris always has a smile on her face...always made me feel safe and comfortable when I’m in the office...made sure my husband and i understood the process and was always honest with us with the possibility of a negative outcome...remained hopeful and gave us a sense of hope and confidence in the treatments we went with...able to answer my questions before i asked them.Dr. Polotsky was a breath of fresh air...was upbeat, positive and made me feel good about the process...was a good listener...didn't rush through our meeting time always giving me…Dr. Polotsky was a breath of fresh air...was upbeat, positive and made me feel good about the process...was a good listener...didn't rush through our meeting time always giving me the opportunity to ask questions...seemed to be realistic about my situation...only wanted to transfer one embryo and I believe that was Dr. Polotsky's recommendation as well.I connected with Dr. Roeca because she is very educational in her approach. She explains things in language I can understand, and includes risk factors. I felt like I could be…I connected with Dr. Roeca because she is very educational in her approach. She explains things in language I can understand, and includes risk factors. I felt like I could be completely honest with her without hesitation. I feel like she genuinely cares for me...She helped ground me when my thoughts were spinning. She called me directly to tell me results- good or bad...She is direct, which might throw you off at first, but she genuinely cares about you and she is very compassionate.Dr. Polotsky was funny and optimistic and was always very confident that the outcome would be successful, even though I was pretty pessimistic...He was very open about the process…Dr. Polotsky was funny and optimistic and was always very confident that the outcome would be successful, even though I was pretty pessimistic...He was very open about the process and what to expect next. He went over results with us, called with updates, and he answered all of our questions. Plus, he was so laidback during the procedures that it made them a lot less anxiety ridden...We did an egg retrieval, we did the PGT-A testing, and then did an FET of 1 embryo about 2-3 weeks after the testing. Everything went exactly as planned and we were successful on the first attempt...Dr. Polotsky is warm and friendly, and called me several times personally to check in....admits when his suggestions are based more on clinical experience than on science (as with…Dr. Polotsky is warm and friendly, and called me several times personally to check in....admits when his suggestions are based more on clinical experience than on science (as with having me stay on meds 2 extra weeks because I had a subchorionic hemorrhage). I enjoyed his jocular bedside manner, but it might not be to everyone's taste. Of course, the important thing is that we got results!...He prefers estrogen in patch form and a PIO-only regimen. Dr. Polotsky and SGF do not routinely use antibiotics or steroids for transfersHe [Dr. Alex Polotsky] was great at listening to our concerns. We felt like all our doctors looked at us individually and they consulted other specialists when considering the…He [Dr. Alex Polotsky] was great at listening to our concerns. We felt like all our doctors looked at us individually and they consulted other specialists when considering the best course of action for us. He was good at keeping us as relaxed as we could be during all this...This clinic strongly prefers single embryo transfer as they know the risks of a multiple pregnancy on a mother.Dr Murray also addressed all my concerns and even called to follow up on care on weekends and holidays...always gave us our options and was clear about expectations...always…Dr Murray also addressed all my concerns and even called to follow up on care on weekends and holidays...always gave us our options and was clear about expectations...always guided us on what was safest for me and the potential baby or babies...kindly told us if we wanted more children we should go forward with another donorWho you would meet

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Provider
Shady Grove Fertility Colorado (US Fertility Network clinic)
Role
Fertility clinic
State
Colorado
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