Ive been with UW FCC for multiple years now, and Im honestly quite surprised by alot of these reviews. I work in healthcare and maybe this gives me a different lens to look…Ive been with UW FCC for multiple years now, and Im honestly quite surprised by alot of these reviews. I work in healthcare and maybe this gives me a different lens to look through, but I have recommended this place and will continue to. I think managing expectations is a huge piece. There are simply not enough speciality clinics to manage the load of patients, this is not exclusive to UW FCC. With that being said, even though the waitlist is long, once you've been seen, you get put on high priority waitlists. Is flexibility required for last minute openings? Absolutely, but I've never had to wait until my actual scheduled appointment to be seen. The schedulers that work the front desk, have never been short of amazing. I know its so easy to become frustrated with hearing how far out you will be scheduled, but its not their fault. Have grace that they do their best to get you seen. I've been on their side of the call, working as a Telephone Triage RN, having no appointments and a caller getting upset about that is hard. If you've been through infertility, for any amount of time, you know that the waiting is the worst. Watching time pass, watching life continue moving on while feeling stuck and wondering if its ever going to be my turn, is the hardest thing I've ever done. But the schedules, nurses and medical assistants have all been wonderful in understanding the sensitivity of this journey. They've watched so many people wander through this journey, and still have compassion for it. One thing about infertility is that it is not covered by insurance, and that sucks. I have had not had any issues with the billing folks here, they are upfront about the cost of things and do try to run things through insurance first. This clinic is comparable to most other fertility costs that I have seen. Insurance companies are incredibly careful about covering anything possibly related to infertility because its not "medically necessary", lets focus on changing that. Lastly talking about the providers here. I think that they are talented and amazing doctors. I always come with questions, and they are answered with in depth expalnations. Dr. Bahavath can be a little more direct at times than my fragile heart can handle, but I personally think he is brilliant. Dr.Cooney is kind and also so intelligent. These doctors dont sugarcoat things. They do what they do with support of science. If they dont think something is appropriate or needed, they are making decisions with so much knowledge to support it. I really do think that this clinic does their best for its patients. Is it always perfect? No, but they try and that is what matters in the end.
