We’ve been super impressed by all the staff here at FTC! I like have direct and to the point Dr. Craig is. We’ve done a couple rounds of IUI’s and did not have success. We have…We’ve been super impressed by all the staff here at FTC! I like have direct and to the point Dr. Craig is. We’ve done a couple rounds of IUI’s and did not have success. We have moved to IVF. Jen, our IVF cordinator has been amazing through it all with us. She communicates well, and even with my millions of questions- she is always there to answer! The front desk gals, MA’s, and even the nurses- all so friendly. Highly recommend them.Fertility clinic
Fertility Treatment Center
Tempe, AZ · (480) 889-1215
- Website
- fertilitytreatmentcenter.com
- Phone
- (480) 889-1215
- Location
- Tempe, AZ

Patient reviews
Excerpts come from public listings. Show more reveals the excerpt stored here; the original source has the full review.
80 excerpts on this page126 Google reviews
I have had no complaints up to actual conception. My partner and I have tried other fertility clinics and this was the first one where we did not feel rushed or forced into a…I have had no complaints up to actual conception. My partner and I have tried other fertility clinics and this was the first one where we did not feel rushed or forced into a procedure. The staff was friendly and the doctor was attentive. We were told that both my partner and me were healthy and they were not sure why we were not pregnant yet but they were confident that with their treatment we would be successful. It felt supportive and reassuring. A polyp was found in my partner’s ultrasound but we were told not to worry. We have now completed three rounds of treatment (HSH and IUI). It has been almost 8 weeks since our IUI and unfortunately we are not pregnant. We understand that there is a level of unpredictability with fertility; however, we have not even received a follow up call from the office to confirm our status. It comes off as “we show care when we are taking your money for our procedures, but we are unsympathetic otherwise.” We went to another doctor for a second opinion on the polyp and they have urgently issued a battery of tests with the hope that it will support our pregnancy efforts. It seems as though FTC has rushed us to expensive procedures without being comprehensive to increase the success rate of the procedure. And after going 8 weeks without even a follow up call, our concerns with FTC are confirmed.I would highly recommend Dr. Craig's office to anyone seeking to get pregnant. They are highly efficient, quick, and thorough. They have multiple options, and Dr. Craig takes the…I would highly recommend Dr. Craig's office to anyone seeking to get pregnant. They are highly efficient, quick, and thorough. They have multiple options, and Dr. Craig takes the care to walk through all of them. While it did take many IUI cycles for me to finally get pregnant, we had 2 pregnancies with Dr. Craig, 1 singleton and 1 set of twins. We couldn't be happier with Dr. Craig allowing us to have a family!I can't even explain how wonderful this clinic is. I'm certain that no other clinic goes above and beyond like Dr. Craig and his team do. I'm always so impressed with their…I can't even explain how wonderful this clinic is. I'm certain that no other clinic goes above and beyond like Dr. Craig and his team do. I'm always so impressed with their bedside manner and collaboration on treatment based on what is best …Thank you Dr. Craig and staff for being so wonderful. After 8 years of trying my husband and I said enough was enough and we started our journey of finding help. My husband…Thank you Dr. Craig and staff for being so wonderful. After 8 years of trying my husband and I said enough was enough and we started our journey of finding help. My husband originally was sent here for a semen analysis. The Dr who originally sent him there for the analysis said he couldn't help and refused to see him again. Thankfully FTC called my husband about his results and he told them he is no longer being seen and explained the situation. He was encouraged to make an appointment with Dr. Craig for the both of us. I feel like it was fate. I didn't have any hope after so many years I told myself this was it. If it didn't happen I would no longer try. Every step given by my IVF coordinator Amber Lee, was clear. She helped every step of the way. The surgical staff was so kind. Especially Angel, I truly never met such a kind soul she made me feel so cared for. Every staff member I encountered was so kind and caring it was unbelievable. They created an amazing plan and I made sure to follow it to the T. Started the process in February. Now I'm 9 weeks Pregnant. I'm so happy i found FTC. Forever thankful! They gave me a chance to be a mother again. I highly recommend this facility! They really take good care of their patients. Thank you.The staff is so kind everytime I step into this office! From the front office girls to the clinical staff. They’re quick to answer calls as well as messages sent via portal. My…The staff is so kind everytime I step into this office! From the front office girls to the clinical staff. They’re quick to answer calls as well as messages sent via portal. My husband and I are still on our fertility journey, and we are grateful for the many options Dr Craig has provided us. We felt that the baseline and diagnostic testing we received was thorough, as well as the follow up consultation to review our results. Dr Craig spent time with us to learn about our situation and after our initial meeting we felt confident that this was the clinic we wanted to receive services at. Also, a huge thank you to the nurses who take the time to answer all of our questions and concerns during appointments. There are clinics closer to our home, but we happily make the 45 minute drive to this clinic because of their excellent service.The staff as well as Dr. Craig instantly made my husband and I comfortable with the process. We were trying to get pregnant for the first time and I am an older patient. We'd been…The staff as well as Dr. Craig instantly made my husband and I comfortable with the process. We were trying to get pregnant for the first time and I am an older patient. We'd been unsuccessful on our own, but we worked with the staff at the facility and were able to get pregnant. The staff was so easy to work with whether it was the cheerful front desk staff or the ones working in the rooms with us and even billing questions. Everyone was friendly and so quick at communicating back to us when we had questions. I also really found the app helpful to be able to reference and communicate. We now have a healthy little almost 9 month old and we are so very thankful to the staff at FTC! :)I've spent a year with this clinic. From the very first appointment my husband and I felt like cattle being herded through this process. Besides the front desk staff, and an…I've spent a year with this clinic. From the very first appointment my husband and I felt like cattle being herded through this process. Besides the front desk staff, and an amazing triage nurse Angel, the bed side manner was horrendous. Every ultrasound we had each nurse was in a rush, rough, very abrupt and had expressed how there wasn't even time to discuss our ultrasounds, or next steps. It was always "sorry we are back to back today, you'll receive a call whenever your coordinator has time to get to you". Mind you, we drive 2 hours out of town just to be with this clinic. Meeting with Dr. Craig was just about the same. Consults were less than 10 minutes with the speed he would go at. Often making us feel dumb if we didn't completely understand or if he needed to explain something further. He often quoted "I don't know all those details, that's what the girls out there do". Not. Our first coordinator was never in the office first off, when we did get ahold of her it was always through the patient portal, and for our first transfer nothing was explained. The patient portal was a joke. All they used it for was to get signatures. Our lab results were NEVER updated or even uploaded. Records were not recorded and results from genetic lab or anything of that nature was never easy to obtain. Again when you feel like your an annoyance because they are "backed up or busy" it's hard to feel like you're important and get the reassurance on questions we had. Our first transfer resulted in a 11 week missed miscarriage. We were frustrated in this because at just 6 weeks we were "graduated" and told to find a doctor. We had asked multiple times for a reputable doctor in our location, and were dismissed as that was "our job". When we asked for the final time we did receive information, and had to go 3 weeks before they could get us in. Where we wanted additional care to ensure our levels of hormones were good etc. again we were told we graduated and needed to just wait until we could get into a local doctor. Had we continued to be monitored or worked with we may have continued on that pregnancy. We came back for an addition transfer that did not take. Our final transfer we had googled and researched enough that we knew we couldn't rely on our clinic to fill us in. When we first started Dr.Craig emphasized that with each transfer our odds increase. (First transfer was 73% and second transfer we were given 62%). Being on our 3rd transfer we expected to hear good news in our consult, we were confused when we were told our odds were now 30% because they couldn't really say what it was that was going on. We continued forward and requested a new coordinator thinking maybe it was just someone who had been doing this forever and was just hitting that point of losing connection with patients. I was slightly bothered that when we requested a new coordinator Dr.Craig did not bat an eye, did not ask what happened or why this request was being made. Final transfer came along and at this point our coordinator never spoke with us once on the phone. Everything she did she sent through email. We figured ok, we can do that it's not like we are use to actually being guided through each transfer. The uncomfortable ultrasounds continued, minimal contact from our coordinator and transfer day comes along and nothing comes of it. After 1 year of constant IVF, 3 transfers, 2 egg retrievals, a miscarriage and 7 grade A PGT tested embryos and over $60k later we have decided while we want another baby, this clinic will not receive another dollar from us. We know odds of pregnancy can never be guaranteed, however bedside manner, a trusting team and genuine human compassion is at minimum of what a fertility clinic should be guaranteeing. We did not feel valued or even like we had a real team helping us. They are too busy it seems to be bothered with the individual patients. I strongly recommend an attitude adjustment for everyone as priority should always be the care of your patients & the service your able to give.Where do I start! FTC was so much more than a treatment center to my wife and I. We came to them after having a horrible experience with another clinic and the minute we walked in…Where do I start! FTC was so much more than a treatment center to my wife and I. We came to them after having a horrible experience with another clinic and the minute we walked in on day one it just felt different. From the front office staff to the back office everyone was amazing. We looked forward to our trips to see Janelle and Chassadi weekly because they always welcomed us and knew where we were in our process and that went such a long way. We never felt like a number at this clinic. Amberlee is a star whenever we were stressed our had questions she never made us feel like we were crazy. She would call or email us back right away. I can't recommend this spot enough, every single person who works here is kind, caring and compassionate. They gave us a chance to become parents and we are forever grateful for that.I went here not knowing what to expect honestly. Dr. Craig was so kind right from the start and explained everything to me in detail regarding our options and the IVF process. I…I went here not knowing what to expect honestly. Dr. Craig was so kind right from the start and explained everything to me in detail regarding our options and the IVF process. I did one retrieval and got one embryo. We decided to transfer that one. It ended up working! And I know that’s because of Dr. Craig’s protocol. I also want to shout out my amazing coordinator Amberlee. She was incredible! I had so many questions but she never made it seem like I was bothering her and was always willing to answer every question. All the staff there was so nice I had a great experience. I was so stressed about starting IVF, but they really eased my nerves. My baby girl is 7 weeks old now and I owe it all to Dr. Craig and the FTC team! :)We have been patients of FTC for over 2 years and have had a wonderful experience overall! Dr. Craig is a wealth of knowledge and never pushed us to do treatments that were costly…We have been patients of FTC for over 2 years and have had a wonderful experience overall! Dr. Craig is a wealth of knowledge and never pushed us to do treatments that were costly or unnecessary. He would give us his honest opinion on various procedures for IUIs and IVF, and I appreciated that he would take research and each couple's unique scenario into account before highly recommending anything extra. While he does go over information in consults quickly, he takes time to answer your questions and make you feel comfortable. After many failed IUIs, and 2 failed frozen embryo transfers, I never felt like Dr. Craig had lost hope in us having a baby. He always had a thoughtful response and change in protocol for the next attempt. Maggie was our IVF coordinator and she was a tremendous support to us! I have probably spent over 5 hours on the phone with her and she always took time to answer every question and concern I had. She was empathetic and understanding when she had to deliver bad news to us. And she was, of course, so thrilled when she was able to tell us we were finally pregnant. She has been the caring and knowledgeable gal we needed along the way. Susan, the ultrasound technician, always makes you feel seen and known when she comes in the room. She calls you by name every time she sees you and you know she is rooting for you all along the way. She lets you know what she is doing and seeing during ultrasounds, making you feel very comfortable. Angel in the surgery center is a bundle of joy and energy! Having done 3 frozen embryo transfers back-to-back, we had a lot of emotions each time we came in for the procedure. But we would always look forward to seeing Angel and her sweet spirit would help to lighten the mood! I wish I could write a paragraph for each of them, but you'd probably stop reading this review right about now! Everyone has truly been amazing at providing the care we have needed over the past 2 years. It is sad for us to be moving on to an OB now because we will miss all of them so much!Dr. Craig and his team are FABULOUS! I just had my consultation with him and I've never experienced just a streamlined process. He is very thorough, detailed, and answered all of…Dr. Craig and his team are FABULOUS! I just had my consultation with him and I've never experienced just a streamlined process. He is very thorough, detailed, and answered all of my questions. Fabulous team that are all very knowledgeable and friendly. They made sure we had a game plan moving forward. I highly recommend Dr. Craig and his team! 10/10We had a really great experience with Dr. Craig and his staff. I really appreciated the data that he provided- having the statistics and expected length of time for my fertility…We had a really great experience with Dr. Craig and his staff. I really appreciated the data that he provided- having the statistics and expected length of time for my fertility was incredibly helpful. We started fertility treatments about a year and a half ago and finally moved to IVF last September. I'm currently pregnant with our first child after the first transfer. My experience with the staff was really great. Everyone was very friendly and re-assuring. I really enjoyed the surgery nurse (unfortunately I can't remember her name). She was so positive and really helped to calm my nerves when I went in for the surgery retrieval and transfer. I also enjoyed working with our IVF coordinator, Daina. I appreciated her direct approach and patience. The ultrasound techs were great, med assistants, and the ladies at the desk. Everyone was very friendly and warm. The office is very inviting and usually has some fun movie playing in the lobby. Now if I could only find an OBGYN office that's as amazing as FTC! (supposedly we were spoiled).I can't say enough great things about FTC and HIGHLY recommend this to anyone going through a fertility journey. This was the second clinic we had gone to (after a terrible…I can't say enough great things about FTC and HIGHLY recommend this to anyone going through a fertility journey. This was the second clinic we had gone to (after a terrible experience with another fertility clinic in the East Valley) and …I could go on and on about all of the wonderful things about Dr. Craig’s office and all of the staff there. We came to Dr. Craig after two failed frozen embryo transfers at our…I could go on and on about all of the wonderful things about Dr. Craig’s office and all of the staff there. We came to Dr. Craig after two failed frozen embryo transfers at our first fertility clinic. From our very first appt with Dr Craig he took the time to sit down with us and make a plan. He had multiple plans for whichever route we wanted to go. I got pregnant the very first try with Dr Craig. From consultation to having my baby, their office showed us compassion and care, and were there every step of the way. We could not recommend them more!The staff is incredibly nice, and very accommodating. Dr Craig is so knowledgable and was able to get to the root of my problems with conceiving, and now we are expecting our…The staff is incredibly nice, and very accommodating. Dr Craig is so knowledgable and was able to get to the root of my problems with conceiving, and now we are expecting our first rainbow child. I am so grateful for the entire staff, and helping make our baby dreams come true!Dr. Craig offers you different fertility treatment options, he is the most straightforward and intelligent person you've ever met, wouldn't chitchat and talk a ton, but he…Dr. Craig offers you different fertility treatment options, he is the most straightforward and intelligent person you've ever met, wouldn't chitchat and talk a ton, but he definitely gives you the most suitable treatment/ protocol according to your body/ blood work results. Him and his team is definitely the best you can find and trust for fertility treatments, and we are so happy we did not go elsewhere for our baby. I have been going to FTC since March 2022, and everytime I come in to the office, I always look forward to seeing all the nurses' heart-warming smiles, catching up, and they make you feel like you have a family/ friend caring for you. IVF is a very emotional journey, but my coordinator - Amberlee and everyone else here is always making me feel loved and cared for. We are now pregnant and baby's gestational age is almost 9 weeks. We are very grateful for Dr. Craig and his very professional team, and we are truly gonna miss all of them since we are moving to another State. Take care everyone! Thankful for y'all!We had been trying treatments through my OBGYN for a while and nothing was working. Finally we were referred to Dr Craig and the FTC staff. They were so nice!!! Every appointment…We had been trying treatments through my OBGYN for a while and nothing was working. Finally we were referred to Dr Craig and the FTC staff. They were so nice!!! Every appointment was easy to set up. They follow up and remind you. The patient portal is super organized and user friendly. I was able to see all my documents, test results, appointments, etc. Plus messages through the portal were answered quickly. The staff was so welcoming. They were sincerely empathetic during negative result calls and excited when we finally got pregnant. Felt like home!Dr Craig is amazing and so is his staff. We were on our secondary infertility journey for 5 years. Prior to seeing doctor Craig we saw 3 other RE’s with no luck. Dr Craig switched…Dr Craig is amazing and so is his staff. We were on our secondary infertility journey for 5 years. Prior to seeing doctor Craig we saw 3 other RE’s with no luck. Dr Craig switched our protocol and I’m now pregnant with boy/girl twins! I can’t thank them enough for this miracle! We are so thankful for Dr Craig and his amazing staff!Phenomenal care! We can’t speak highly enough about the team at The Fertility Treatment Center. …My husband and I will be forever grateful for Dr.craig and everyone at FTC. Dr. Craig really takes the time to listen to all your concerns. Never felt rushed he truly cares. Daina…My husband and I will be forever grateful for Dr.craig and everyone at FTC. Dr. Craig really takes the time to listen to all your concerns. Never felt rushed he truly cares. Daina our ivf coordinator was absolutely amazing. Beyond thankful …After not having the best experience at another infertility specialist, I decided to give Dr. Craig's office a try. I am so thankful I did! I never felt pressured into any one…After not having the best experience at another infertility specialist, I decided to give Dr. Craig's office a try. I am so thankful I did! I never felt pressured into any one treatment option, but instead was given many options and was able to choose how I wanted to go about my treatment. Every staff member I interacted with was friendly, caring, and made me feel comfortable with the process. I am now happy to say I am 10 weeks pregnant after trying for many years, and I cannot be more grateful for these wonderful people who helped make it happen. Thank you!I will forever be grateful for Dr. Craig and his team. We struggled with infertility for 7 years. We were referred to this office by a friend and it was the best decision we ever…I will forever be grateful for Dr. Craig and his team. We struggled with infertility for 7 years. We were referred to this office by a friend and it was the best decision we ever made. I never felt like just a . We were treated like family and they truly cared about us. We welcomed our rainbow baby on December 11th, 2021 and are beyond blessed. Thank you so much to the team at Fertility Treatment Center, we could not have done it without you.Love this office! Dr.Craig truly is the best at what he does. Everything he discussed at our first session with him, came out exactly how he said. He didn't see us much, however…Love this office! Dr.Craig truly is the best at what he does. Everything he discussed at our first session with him, came out exactly how he said. He didn't see us much, however he was always in the lab working on what to do next. The staff at this location are awesome. The nurses here are so caring and do everything they can to make you comfortable. I got pregnant on my third IUI and I'm 4 months pregnant with my first baby boy. Wish I came here sooner. Definitely worth every penny, and everything we gone through. They were upfront with all costs, and etc. no secrets. Thank you FTC for your amazing work, and wonderful staff! We cannot thank you enough.This place is the best. I don’t even know where to start. Infertility is such an emotional experience and the staff at this facility make your experience so enjoyable and as easy…This place is the best. I don’t even know where to start. Infertility is such an emotional experience and the staff at this facility make your experience so enjoyable and as easy as possible. They are all kind, professional, friendly, compassionate, and really make you feel SEEN, understood and heard as a patient. They are so organized, on time, true to their word, and just overall incredible. I was told by numerous friends to switch to this doctor, because I had such a poor experience at my first doctor, and I am SO glad I switched. I love this place so much! 10/10 would recommend!!!!We LOVE Dr. Craig! I’m currently pregnant with my second FTC baby and everything went so smoothly both times. He was levelheaded with coming up with plans and even listened to our…We LOVE Dr. Craig! I’m currently pregnant with my second FTC baby and everything went so smoothly both times. He was levelheaded with coming up with plans and even listened to our input. It was so easy and painless! We especially love Susan Johnson remembered us two years later and Angelica always made me feel so comfortableVery happy with the staff and the care I received. I had two miscarriages in the last year and I cannot recommend their care enough. They were kind and Dr. Craig never hesitated…Very happy with the staff and the care I received. I had two miscarriages in the last year and I cannot recommend their care enough. They were kind and Dr. Craig never hesitated to explain things the way I needed him to (not dumbed down). I am currently pregnant with a baby boy thanks to FTC. I will be going back in the future if I decide upon extending my family.My husband and I made a baby with dr. Craig and were successful on the 1st try. We were really happy with their billing department and how they helped us navigate as much through…My husband and I made a baby with dr. Craig and were successful on the 1st try. We were really happy with their billing department and how they helped us navigate as much through insurance as possible, that was a big draw in choosing them. Having everything in one office was extremely helpful and made life easier. I lived my ultrasound tech and my IVF advisor was very helpful. My only complaint was my first meeting with dr. Craig was 90mph and a little confusing, then we didn’t see him again until the day we implanted. A little more guidance would have been appreciated or advice from him on what to put in and how. But all and all we had a very good experience and will use them again if we decide to try for a second child.Dr. Craig was our second fertility specialist we ever went to. It was the best choice I’ve ever made switching over to him. I have recommended five other infertility warriors to…Dr. Craig was our second fertility specialist we ever went to. It was the best choice I’ve ever made switching over to him. I have recommended five other infertility warriors to go to him and it was the best choice they made as well! The staff is amazing and so organized. It was a night and day difference coming from my other fertility clinic. There was no messing around and The communication was always very clear. He was able to help us get pregnant after two years of secondary infertility and four miscarriages. Also Christina the PA is an angel and I wish I could see hurt my whole pregnancy!!I love the staff at the Fertility Treatment Center! I can’t say enough good things about this clinic. Dr Craig and the other medical staff were extremely knowledgeable, flexible,…I love the staff at the Fertility Treatment Center! I can’t say enough good things about this clinic. Dr Craig and the other medical staff were extremely knowledgeable, flexible, personable, and all around amazing. I also loved that everything was done in-house. All tests, procedures, exams, were done right there which saved me lots of time and hassle from going to different labs. Everyone here was so dedicated to helping me go from a patient to a parent! I’m so grateful for them! Thank you!!We had such a wonderful experience with FTC and are now pregnant with twins. The staff including Dr. Craig, Kristina, Susan, Alexis, etc... go out of their way to make your…We had such a wonderful experience with FTC and are now pregnant with twins. The staff including Dr. Craig, Kristina, Susan, Alexis, etc... go out of their way to make your fertility journey as comfortable and easy as possible. …I highly recommend Dr Craig and the Fertility Treatment Center if you have any infertility issues. Dr Craig and Dr Tao (embryologist) are absolute experts in this field and truly…I highly recommend Dr Craig and the Fertility Treatment Center if you have any infertility issues. Dr Craig and Dr Tao (embryologist) are absolute experts in this field and truly make it their priority for you to have a baby (or two!) We will have 4 children come October thanks to them. Dr Craig is so smart and involved in lots of research all the time, so you can be assured that his practice is always up to date. The whole office are a pleasure to work with, and the office itself is clean and bright, and a nice place to have many appointments.Dr. Craig and his team were amazing. My husband and I now have a beautiful 6 week old little girl thanks to them. The entire staff at FTC made us feel at ease and confident, while…Dr. Craig and his team were amazing. My husband and I now have a beautiful 6 week old little girl thanks to them. The entire staff at FTC made us feel at ease and confident, while going through the whole nerve racking process. Dr. Craig laid out a thorough plan and his awesome PA Kristina (along with many other fantasitic staff members) helped implement it. Someone was always available to answer questions or address concerns. They truely care about their patients and want to help them grow their families. As a PA myself, I have ZERO hesitation recommending their office to my patients when needed.I will forever be grateful that the fertility treatment center got me pregnant, and I will go back when we have our next baby. We saw Dr.Craig because of recommendations from a…I will forever be grateful that the fertility treatment center got me pregnant, and I will go back when we have our next baby. We saw Dr.Craig because of recommendations from a family friend. He is very brief, speaks quickly with medical …What could I possibly write to adequately express my gratitude to Fertility Treatment Center? I write this review as I watch my precious sleeping B/G twins, born just over a week…What could I possibly write to adequately express my gratitude to Fertility Treatment Center? I write this review as I watch my precious sleeping B/G twins, born just over a week ago from our very first embryo transfer. They would not have …From start to finish this place was amazing. I went into my initial appointment with anxiety and shame. I really thought having another another baby was going to be a long and…From start to finish this place was amazing. I went into my initial appointment with anxiety and shame. I really thought having another another baby was going to be a long and maybe unobtainable journey. After meeting with Dr. Craig and getting my thorough examination my mind was put at ease. In just one cycle I was magically pregnant. I know that is not that case for everyone or the norm. He was confident and had a plan and if it didn't work we would meet again and see how to tweak the plan. The best part of this business is the group of women that run this office. From the receptionist, doctors, ultrasound technicians, to the nurses, each person was professional and hospitable. They truly seemed to care and were always willing to help, answer questions, and put your mind at ease. The office is a well run machine but they still put a name to your face and care. Dr.Craig is the main name, and he is great, but these women steered the ship. Thank you so much to this team for giving me my baby. I will miss being your patient and hope others turn to you in the future for such great care.Fertility Treatment Center is amazing! I spent a lot of time at FTC, and I absolutely loved my experience. I do believe that my husband and I wouldn’t have our beautiful daughter…Fertility Treatment Center is amazing! I spent a lot of time at FTC, and I absolutely loved my experience. I do believe that my husband and I wouldn’t have our beautiful daughter if it wasn’t for the ease and care of the staff. I will …Dr Craig and the rest of the staff (Kristina, Maggie, Lauren, Jennifer, Janelle) are amazing. I am currently 14 weeks from my first embryo transfer and cannot be more thankful for…Dr Craig and the rest of the staff (Kristina, Maggie, Lauren, Jennifer, Janelle) are amazing. I am currently 14 weeks from my first embryo transfer and cannot be more thankful for them for everything. I cannot wait to come back to try for a sibling as I have 3 more that are frozen. Dr Craig knows his stuff for sure. I am confident that even if this transfer didn't work then he would have had a different plan to try instead of just making me do the same protocol over and over like other fertility clinics.The entire team at FTC is amazing! Dr. Craig is up front and honest about your options and likelihood to conceive (which I appreciated). I did not feel pressured towards any one…The entire team at FTC is amazing! Dr. Craig is up front and honest about your options and likelihood to conceive (which I appreciated). I did not feel pressured towards any one way of proceeding but felt informed. The staff is genuinely …I can't say enough great things about this fertility clinic. This was our fourth fertility clinic. Dr. Craig always gave us hope and never gave up on us. The staff is absolutely…I can't say enough great things about this fertility clinic. This was our fourth fertility clinic. Dr. Craig always gave us hope and never gave up on us. The staff is absolutely amazing! Each and every one of them have been kind, …I only saw Dr. Craig once. During that appointment he was on time. His office was very welcoming and comfortable yet very professional showcasing all his achievements which was…I only saw Dr. Craig once. During that appointment he was on time. His office was very welcoming and comfortable yet very professional showcasing all his achievements which was reassuring to be surrounded by. During my appointment we went over medical history...For me, he spoke very medically at first, but quickly said “let me explain what I mean” and made it easy for my to understand. He is very easy to talk to and listens to your questions and concerns.I only consulted with Dr Craig but he was very personable during the consult, spent almost an hour with me, did an ultrasound and then came up with a treatment plan specialized…I only consulted with Dr Craig but he was very personable during the consult, spent almost an hour with me, did an ultrasound and then came up with a treatment plan specialized for me. This consultation was the most comprehensive consult I've ever had and I appreciated the time that he spent going over everything with me...explained his recommendations to me very thoroughly and gave me all of my options...I was looking for a doctor that had more of a background in reproductive immunology and would be able to incorporate immune protocolsI’ve only gone once, but [Dr. Craig] talked a mile a minute and it was very hard to fully understand everything. I’m sure he knows what he is doing but his bedside manner was…I’ve only gone once, but [Dr. Craig] talked a mile a minute and it was very hard to fully understand everything. I’m sure he knows what he is doing but his bedside manner was lacking and it seemed more like a business proposal versus my healthcare...I think he gave sound advice but could not care less if I understood it fully or even continued my care with his practice...He mentioned during the ultrasound about having enough rooms for twinsI'm a strong advocate for my own wants and needs, and Dr. Craig hears me out every time. If I say I specifically do or do not want to do something, he will let me do that (unless…I'm a strong advocate for my own wants and needs, and Dr. Craig hears me out every time. If I say I specifically do or do not want to do something, he will let me do that (unless it's detrimental to the treatment plan.)...Dr. Craig has always allowed me to do 2 embryos or 1 - whichever I want...[he] goes VERY quickly through things. This can cause people to feel like a number, and not a patient, but he also clearly remembers what your situation is and what you've done beforeDr. Craig is very knowledgeable and you can tell he knows everything about this process. We liked that quality as having someone with a lot of experience to get us the best…Dr. Craig is very knowledgeable and you can tell he knows everything about this process. We liked that quality as having someone with a lot of experience to get us the best possible chance to have a successful outcome is super important to us. He does talk fast and we have to slow him down sometimes so I can understand the process, but he definitely makes you feel like there are no dumb questions.I saw Dr Craig once during my testing for the study, one time for stims he did my ultrasound and of course I saw him at retrival and transfer. He is very to the point and explains…I saw Dr Craig once during my testing for the study, one time for stims he did my ultrasound and of course I saw him at retrival and transfer. He is very to the point and explains things clearly. You can tell he for sure knows his stuff and I felt very secure in his care. He always made sure I had all questions answered. I guess he does these clinical trials frequently, so he is always up to date with the latest science.I think he [Dr. Craig] is very good at explaining treatment options but goes very fast but will stop and answer your questions. I think he's very smart and know what he's doing.…I think he [Dr. Craig] is very good at explaining treatment options but goes very fast but will stop and answer your questions. I think he's very smart and know what he's doing. This last cycle I was put on other meds I've never been put on before and Personally feel I didn't need. When I spoke to him about my next cycle I asked him about doing a natural frozen embryo transfer and he was supportive...For my frozen embryo transfer he had me on CoQ10, L-Argine. levonox, baby aspirin, progesterone shots, BCP, Flonax, Estradiol, Neuprogen, Estrace Cream & prednisone.I had 3 failed cycles [with Dr. Craig] until we got to 4 and finally were able to retrieve eggs. We started with the basic gonal-f, menopur mix. Did not work. Moved on to Gonal-F,…I had 3 failed cycles [with Dr. Craig] until we got to 4 and finally were able to retrieve eggs. We started with the basic gonal-f, menopur mix. Did not work. Moved on to Gonal-F, menopur higher does and Neupogen - failed again. Third time we tried lupron and my body revolted! Then we finally did a block cycle that was fantastic for my body with a femera boost in the beginning...he is very blunt, speaks fast, and pulls no punches. He was very direct about a course and why we were doing this.He [Dr. Craig] talked very fast and is sometimes difficult to follow. It’s a bit like drinking from a fire house. However he does seem competent. I wish I could see him more…He [Dr. Craig] talked very fast and is sometimes difficult to follow. It’s a bit like drinking from a fire house. However he does seem competent. I wish I could see him more frequently and I wish he would spend more time with his patients. ... He recommended IUI for us because we have male infertility factor. ... He gave us multiple options for treatments from least aggressive/cheapest to most aggressive/expensive. He also provided probabilities of conceiving with each. The cheapest option was timed intercourse with Femara and progesterone. The most expensive was IVF.Dr. Craig is very knowledgeable and informative. He does talk fast and gives a lot of information at once but will stop and answer questions if you ask. He is very upfront about…Dr. Craig is very knowledgeable and informative. He does talk fast and gives a lot of information at once but will stop and answer questions if you ask. He is very upfront about the risks and the chances and does not sugar coat things... I was put on femera cycle day 3-7. Did a trigger shot and then iui. I was put on progesterone cream starting the day after iui till the results of the pregnancy test. I was also on bromocriptine for high prolactin levels. This cycle resulted in a negative pregnancy test. I am not currently on cycle 2 for iui. The only difference is I am now also using follistim injections to increase my follicle numbers and to thicken my lining which was too thin the first cycle. The follistim increased my lining from 5 to 8 and increased my mature follicles from 2 to 5. I am still in the middle of this cycle and do not know the results they will produce.For my first IUI [with Dr. Randall Craig] I was on Metformin and then a trigger shot for my second IUI I was on fermera and the orvidel trigger. We took me off metformin because…For my first IUI [with Dr. Randall Craig] I was on Metformin and then a trigger shot for my second IUI I was on fermera and the orvidel trigger. We took me off metformin because that didn't seem to be working. I had already had a failed IVF and it was found from dr. Craig I could have been over stimulated so we backed off at some of them. My partner on the second IUI was put on Clomid the first round he was natural. And every appointment dr. Craig has a plan written out ABCD.We had a face to face meeting with the doc [Dr. Randall Craig] and we went to a treatment room his nurse took some blood pressure and minimal tests. Then doc came in did a vag…We had a face to face meeting with the doc [Dr. Randall Craig] and we went to a treatment room his nurse took some blood pressure and minimal tests. Then doc came in did a vag ultrasound. Got dressed and met him back in the office to discuss what he learned. Then we spoke to the finance people and had I not had coffee in the am I would have been able to get my blood work done. But he told me I can do that later. Gave us next step to see Dr. Daitch to see about getting my SO spermI liked how much knowledge he [Dr. Craig] has. He is upfront about your options. He walked you through all your choices and I have full confidence on what he tells me. During the…I liked how much knowledge he [Dr. Craig] has. He is upfront about your options. He walked you through all your choices and I have full confidence on what he tells me. During the procedure itself he talks you through what he is doing and answered questions.... I chose to use donor embryos. He offered me the chance to do other treatment but with my diagnosis I want the best chance at having a baby. They had a selection for me to choose the donor embryo.Dr. Craig is very very smart. While you're talking to him it's like you can see the gears in his head turning to process everything and come up with the best possible plan.... He…Dr. Craig is very very smart. While you're talking to him it's like you can see the gears in his head turning to process everything and come up with the best possible plan.... He talks quickly and gives a lot of information in your consultations. If you feel like he is talking to fast or like you don't understand, don't be afraid to ask him questions. He is very receptive and will explain again so you can understand. He's very smart, and is willing to change things up if you don't feel like things are working.Dr. Craig takes the time to talk with me and explain the details...Dr. Craig's communication style is not especially warm, but I think he knows this is an area where he is weak,…Dr. Craig takes the time to talk with me and explain the details...Dr. Craig's communication style is not especially warm, but I think he knows this is an area where he is weak, so he staffs his clinic in a way to supplement...Antgonist protocol because I have PCOS...Dr. Craig recommended we transfer two embryos... Dr. Craig's standard approach is to freeze the day before blast....He [Dr. Craig] know what he is talking about. He is very into clinical trials and trying to find new easier ways to help. He explains everything in “human” terms. And makes you…He [Dr. Craig] know what he is talking about. He is very into clinical trials and trying to find new easier ways to help. He explains everything in “human” terms. And makes you feel like there is hope. He is very understanding with concerns you have along the way.... He wanted to cleab house. Go in and get rid of any polyps. Start by doing a iui with washed sperm.Dr. Craig came across as incredibly intelligent to me and with that came some social awkwardness. He was very friendly and answered all my questions but my visits with him felt…Dr. Craig came across as incredibly intelligent to me and with that came some social awkwardness. He was very friendly and answered all my questions but my visits with him felt very routine and methodical...He was more than happy to explain things to me in detail but I had to ask the deeper questions. He never pushed me to do anything more than I wanted to do or spend more money than what I had budgeted which I really appreciated. He very much supported what I felt was best for me and my circumstances...Dr Craig is a very knowledgeable physician. He is very thorough with his consultations. He performed one of our IUIs and explained everything he was doing. He does talk very fast,…Dr Craig is a very knowledgeable physician. He is very thorough with his consultations. He performed one of our IUIs and explained everything he was doing. He does talk very fast, which can be hard to follow. However, he is very open to questions if you don’t understand. I referred one of my good friends to them and she is now pregnant via IUI.... Both Dr Craig and the clinical staff were very attentive. They were always pleasant and compassionate even though sometimes bad news was being deliveredHe [Dr. Craig] is quite literally a genius. Being that smart sometimes makes for a dull personality or hard to make emotional connections. However in his own way he was able to…He [Dr. Craig] is quite literally a genius. Being that smart sometimes makes for a dull personality or hard to make emotional connections. However in his own way he was able to still connect with us. Show empathy when we were discouraged and also make us smile when we felt we were losing hope.... We had 2 ivf cycles both were cancelled since we couldn't get a follicle to develop to the right size. I did however create my own follicle in between cycles which we decided to do an egg retrieval but it resulted in no egg.He [Dr. Craig] is very knowledgeable about the field and makes us feel confident in our treatments. And answers all our questions and is very nice. He is also very thorough and…He [Dr. Craig] is very knowledgeable about the field and makes us feel confident in our treatments. And answers all our questions and is very nice. He is also very thorough and makes sure we understand each visit.... For each cycle and protocol, he explained the chances of success honestly and explained what each step of the process entailed. He also explained different protocols and what differences between each one would be.Dr. Craig is very knowledgeable and friendly, and right off the bat is welcoming and caring. His wife had to go through fertility treatments as well, so right off the bat you feel…Dr. Craig is very knowledgeable and friendly, and right off the bat is welcoming and caring. His wife had to go through fertility treatments as well, so right off the bat you feel like he understands you and where you’re coming from.... We were given all our options and different courses of treatment and went with his recommendation of an HSG and a medicated IUI. At that point we didn’t even know what questions to ask, so we just clarified the plan for our first IUI and went from there.He [Dr. Randall Craig] is very much like an engineer in that he's very technical, direct, and can come off a bit dry. Someone told me that listening to him is like drinking from a…He [Dr. Randall Craig] is very much like an engineer in that he's very technical, direct, and can come off a bit dry. Someone told me that listening to him is like drinking from a firehouse, and that is the best description! He talks fast and shoots you with a ton of information, but he is so knowledgeable. He may not have a warm and fuzzy bedside manner, but he really does care about your success. And he has an incredible sarcastic sense of humor!Dr Craig is very big on statistics and calculations...He is mostly hands off on the IUI process...Unfortunately when my pregnancy resulted in a missed miscarriage and I needed a…Dr Craig is very big on statistics and calculations...He is mostly hands off on the IUI process...Unfortunately when my pregnancy resulted in a missed miscarriage and I needed a D&C I was referred out to another clinic and the entire experienc was horrible. I felt that I was abandoned in my time of greatest need...he is big on numbers. Your specific experience may be different but it feels like he paints the same picture. He became very busy during my treatment period at the clinic and stopped doing any procedures such as endometrial biopsies or D & C’s.Dr Craig is very kind but very direct. He talks fast, but will go over everything as many times as needed. He presents every single option and let’s you be in charge of your…Dr Craig is very kind but very direct. He talks fast, but will go over everything as many times as needed. He presents every single option and let’s you be in charge of your treatment while giving you sound advice. He is a no nonsense type of guy which I like about him. He is all about results!!... You’re going to feel relieved after your appointment because he will present many different treatment options to achieve pregnancy.Dr. Craig is one of the most intelligent physicians that I have ever met. He knows fertility inside and out, and has over 25 years of experience, showing that he most definitely…Dr. Craig is one of the most intelligent physicians that I have ever met. He knows fertility inside and out, and has over 25 years of experience, showing that he most definitely knows what he is doing. I wish I would have started at his clinic as he was so diligent and made sure that I felt taken care of...He is not a hugs and kisses type of physician, but he knows and gets the job done. So trust him and you are in great hands...Dr. Craig and his staff are so detail oriented and care very much for each and every one of their patients.You may not see Dr. Craig each visit but Kristina and Susan are wonderful to work with...Dr. Craig explained everything very precise and accurately. We achieved exactly what he…You may not see Dr. Craig each visit but Kristina and Susan are wonderful to work with...Dr. Craig explained everything very precise and accurately. We achieved exactly what he anticipated with his percentages and delivered a healthy baby boy!...He and is staff are very nice and take a lot of time to explain things to my husband and I...Dr. Craig and his staff answered anything we asked and we had a lot of questions.Dr. Craig runs his clinic like a well-oiled machine. He is very experienced and has his protocols that appear to be "tried and true". That being said, he was willing to tweak the…Dr. Craig runs his clinic like a well-oiled machine. He is very experienced and has his protocols that appear to be "tried and true". That being said, he was willing to tweak the protocols to my personal needs...talks very fast and doesn't explain things in great detail unless you stop him to ask. He is friendly, but doesn't have the warmest bedside manner with patients. He appears to be someone who enjoys analyzing data more than being face-to-face with a patient.Dr. Craig can talk fast and sometimes be confusing. But whenever we have questions he would re explain. I never felt out of control with my treatments. I always felt that he made…Dr. Craig can talk fast and sometimes be confusing. But whenever we have questions he would re explain. I never felt out of control with my treatments. I always felt that he made the best recommendations. He allowed for lower level treatment that was a fit for us. It wasn't an immediate push for IVF...Our insurance doesn't cover treatments. He gave us our chances for success for various treatments We did IUI and timed intercourse, because it fit our budget after four failed rounds we took a year of and now are in the process of doing IVF.He [Dr. Randall Craig] laid the plans out for me and he allowed me to do all prior testing at my clinic in Ohio... He gave me my options for both a single and double embryo…He [Dr. Randall Craig] laid the plans out for me and he allowed me to do all prior testing at my clinic in Ohio... He gave me my options for both a single and double embryo transfer. There was a high risk of getting pregnant with twins so he went over all the risks of that as well...I did most of my treatment with Dr. Craig over the phone because I lived across the country. I went to Dr. Craig because I was donated embryos from his clinic. Dr. Craig spent a great deal of time with me on the phone for my consultation and went over all options for me, including doing another IVF cycle.Dr Craig was very straightforward with us from the beginning. We've been trying to have a baby for 3 years now. I'm 30 years old but have follicle count of a 35 year old. My…Dr Craig was very straightforward with us from the beginning. We've been trying to have a baby for 3 years now. I'm 30 years old but have follicle count of a 35 year old. My husband is 32 and has been taking shots for months for his sperm mobility. Dr Craig has given us our different options unfortunately we've had to stop after having done 4 IUIs which were a huge struggle financially and especially emotionally on us. We stay strong and have faith one day we will be able to try IVF for our little miracle.He [Dr. Craig] has done well explaining the steps that we have taken and what is expected to come. I have seen some positive sign with the medications he has prescribed me. My…He [Dr. Craig] has done well explaining the steps that we have taken and what is expected to come. I have seen some positive sign with the medications he has prescribed me. My sperm count has gone up significantly and we are hopefull...He seems very honest and upfront... He prescribed pregynol injections to help increase my count. I took those for about two/ three months before we attempted our second iui. For the second iui my count increases slightly and no pregnancy. He then prescribed chlomid pills. I have been taking those with the pregnynol and my counted has gone up signicantly but still no pregnancy. We have done a few more iui's with the meds and still no pregnancy but we are still hopefull. But no we are at the point where we have done so many iui with negative pregnancy results that we are unsure if we should continue iui or try ivf.Dr. Craig is absolutely amazing. He includes you on all of your treatment options and allows you to choose which option may be best for you and your partner both physically and…Dr. Craig is absolutely amazing. He includes you on all of your treatment options and allows you to choose which option may be best for you and your partner both physically and financially. He also predicts success rates based on each option.... Dr. Craig is a very knowledgeable physician. If one plan failed, he always had a backup plan ready to go. I like how offered me multiple treatment options and predicted success rates based on each option.Dr. Craig is a man of numbers and statistics. He lays everything out for you and rushes through your treatment options. You feel overwhelmed at times but he is extremely patient…Dr. Craig is a man of numbers and statistics. He lays everything out for you and rushes through your treatment options. You feel overwhelmed at times but he is extremely patient and willing to answer any question you may have. He is brilliant and you can tell off the bat that he looks at each patient as a problem that needs fixing (in the best way possible). If you are looking for great bedside manner or warm and fuzzies, Dr. Craig might not be for youIn my professional opinion (I am a doctor, but don't specialize in fertility treatments), Dr. Craig misdiagnosed me without a comprehensive work up. His treatment plan was cookie…In my professional opinion (I am a doctor, but don't specialize in fertility treatments), Dr. Craig misdiagnosed me without a comprehensive work up. His treatment plan was cookie cutter and not at all based on my past medical history. He even recommended treatments that could exacerbate the bleeding/clotting disorder I have. When I asked him to talk to my hematologist he said it wasn't necessary. I was very uncomfortable and went home crying.I would recommend Dr. Craig to someone local in Phoenix if they don't have any standout issues. If you need personalized treatment, then maybe go to someone better outside Arizona.Dr Craig was very nice and maybe a little awkward. He is clearly a very smart man and so he maybe isn't the best at explaining everything. We did feel listened to and had plenty…Dr Craig was very nice and maybe a little awkward. He is clearly a very smart man and so he maybe isn't the best at explaining everything. We did feel listened to and had plenty of opportunity to answer questions. He also answered a middle of the night call when we were concerned about a symptom... I was put on daily doses of Femara (a pill) since the side effects tend to be less than with Clomid. We then did two unsuccessful IUI cycles (which included an injection to make me ovulate at the right time). When my two cycles resulted in negative pregnancy tests, Dr Craig suggested we try follicle stimulation injections on the next cycle to get me to produce more eggs. I didn't fully understand this reasoning since the ultrasounds we did each cycle showed I was producing a normal number of mature follicles. I would have questioned dr Craig on this reasoning, but we decided to take a break from the stress and have not done another cycle at this point.He [Dr. Randall Craig] was always .late meeting us in his office...He was friendly enough. Unknowledgeable about cost of any of the treatments. Always behind so he was late a lot.…He [Dr. Randall Craig] was always .late meeting us in his office...He was friendly enough. Unknowledgeable about cost of any of the treatments. Always behind so he was late a lot. He was very clear on treatment suggestions. He made my husband uncomfortable with his demeanor (nothing specific just didn't leave him with a good feeling). He mentioned a lot about my uterus being big enough for twins...has a good reputation for success.Passed the blame. After all that, he [Dr Craig] wanted to push his embryo purchase program. The Dr. told us we were first in line. Nope, the nurses informed us that wasn't…Passed the blame. After all that, he [Dr Craig] wanted to push his embryo purchase program. The Dr. told us we were first in line. Nope, the nurses informed us that wasn't correct, we were well behind in line for last pickings. We were finally done of spending tens of thousands of dollars here and we left. Unsuccessful and more defeated than when we initally came.The doctor [Dr. Randall Craig] was mainly in the business of statistics and how likely it would be that I get pregnant in each treatment. I did not get any warm sympathetic…The doctor [Dr. Randall Craig] was mainly in the business of statistics and how likely it would be that I get pregnant in each treatment. I did not get any warm sympathetic feelings from him for such an emotional undergoing... IUI with sperm donor for 5 trials. Femara to stimulate egg release. Tried only femara for 4 trials then added hormone shots that stimulated release at a precise time since timing was not working out with first treatment.I really liked Dr Craig. The first meeting he was 5 minutes late and he apologized because he makes it a point to be on time. He asked me a lot of questions and based on my…I really liked Dr Craig. The first meeting he was 5 minutes late and he apologized because he makes it a point to be on time. He asked me a lot of questions and based on my answers, he gave me several options for getting pregnant. With each option, he gave me detailed information on statistics. He presented the information to me in a non-biased way to allow me to make the decision I felt the most comfortable with... Overall, I felt like he was extremely competent, knowledgeable, and straight forward with me.Who you would meet

Clinic route
Questions for your first conversation
Use the clinic profile to understand access, monitoring, transfer planning, and the handoff points that need agency, legal, escrow, and insurance coordination.
Get planning help-
Clinic intake
Confirm current intake requirements, accepted case types, and coordination contacts.
-
Medical screening
Ask which records, clearances, monitoring visits, and carrier-screening steps are required before transfer planning.
-
Embryo transfer
CDC 2022: 648 cycles. Ask how they time transfer and who they need on the care team.
-
Care-team handoff
Sequence attorney, agency, escrow, and insurance review before transfer timing creates pressure.
Patriot can help map this clinic into the full route, including legal timing, carrier coordination, escrow, insurance review, and next-step readiness.
Nearby
Other listings nearby

Fertility clinic
New Direction Fertility Centers
Gilbert, AZ · (480) 351-8222
Google Business Profile 4.6/5 (181 reviews) · As of May 30, 2026

Fertility clinic
Southwest Fertility Center
Phoenix, AZ · (602) 956-7481
Vinay Gunnala, Sujatha Gunnala
Google Business Profile 4.4/5 (156 reviews) · As of May 30, 2026

Fertility clinic
Bloom Reproductive Institute
Scottsdale, AZ · (480) 434-6565
Millie A. Behera, Diane Woodford
Google Business Profile 4.6/5 (202 reviews) · As of May 30, 2026
Next step
Get planning help
Share a short note. We’ll keep this provider and state attached so the conversation stays on your route.
Provider
Fertility Treatment Center
Role
Fertility clinic
State
Arizona
Something look off?
Send a short note
Hours and intake change. Confirm with them before you plan around this page.