This place has a better rating than Pinnacle, but I cannot say that they are any better. First off, don't be lured by the snacks and gift bag. It's a nice touch, but remember,…This place has a better rating than Pinnacle, but I cannot say that they are any better. First off, don't be lured by the snacks and gift bag. It's a nice touch, but remember, you're there for a professional experience. A professional experience is far from what I had during my visit. I met with Gabriela who advised against IUIs because she said they aren't affective for a 41 year old. Mind you, this was prior to any testing! Then, Gabriela performed a follicle count on day 19 of my cycle, even though this scan is typically done between days 2–5 for accuracy. My previous follicle count, done at the correct time in my cycle, showed 18 follicles, while this one showed only 8. I left feeling extremely worried, but later realized the scan had been done at the wrong point in my cycle, which likely affected the count. After the follicle count I went to an office where I was told that my insurance would cover all of an IVF procedure. Ha! Thank God I was well aware of my insurance and that I had less than 6k left in fertility benefits. Just imagine if I would've believed them. Lastly, they did some blood tests. It took 14 days to get my AMH results back. While I was waiting for my results, I kept getting calls and emails asking me to sign up for IVF. Unfortunately, you're just a dollar sign here.Fertility clinic
Center for Reproductive Health Spokane
Spokane, WA · (509) 462-7070
- Website
- fertilitydoctor.net
- Phone
- (509) 462-7070
- Location
- Spokane, WA

Patient reviews
Excerpts come from public listings. Show more reveals the excerpt stored here; the original source has the full review.
40 excerpts on this page119 Google reviews
I had a very negative experience with Nurse Sammy at this clinic. She was very unprofessional. Also, do your own research and carefully check what they are doing. I agree with…I had a very negative experience with Nurse Sammy at this clinic. She was very unprofessional. Also, do your own research and carefully check what they are doing. I agree with reviewer Margaret I also was told incorrect information multiple times and had to constantly advocate for myself.Just finished my first appointment here and I can’t stop talking about how great my experience was! You are greeted by the sweetest receptionist and she directs you to the waiting…Just finished my first appointment here and I can’t stop talking about how great my experience was! You are greeted by the sweetest receptionist and she directs you to the waiting room with some paperwork. The waiting room has snacks and drinks! When we went in to talk to Dr.Robins my husband and I could tell that he was very knowledgeable about his practice. We felt very comfortable asking questions. He then suggested an exam and ultrasound. I love the fact that the actual doctor takes the time to perform the ultrasound and exam. Dr. Robins explained every image that was shown on the ultrasound screen. After the examination, the sweetest MA takes you to a room where your nurse coordinator explains in detail every aspect of your care plan. After she finishes they send in a financial advisor who explains every cost that could ever happen. I can’t thank this office enough for making this appointment so comfortable, easy, and informative. I can’t wait to continue to work with them! Update: Thanks to CRH I am now the proud momma of a sweet little girl!Dr. Robbins and his team are amazing! We were able to get pregnant with our now toddler in 2022 after several losses thanks to the work of his team and our newest addition in…Dr. Robbins and his team are amazing! We were able to get pregnant with our now toddler in 2022 after several losses thanks to the work of his team and our newest addition in 2025. Every staff member is so warm and welcoming; they make infertility not feel so overwhelming!We had an exceptional experience at CRH. The office is clean and upscale, the front desk staff knows you by name, your personal nurse becomes your wing woman and is always there…We had an exceptional experience at CRH. The office is clean and upscale, the front desk staff knows you by name, your personal nurse becomes your wing woman and is always there for questions or concerns. Thank you for giving us our miracle baby!!I would not recommend this clinic. While the nurses were generally nice and tried to be helpful, the overall culture felt heavily focused on money. This is already an extremely…I would not recommend this clinic. While the nurses were generally nice and tried to be helpful, the overall culture felt heavily focused on money. This is already an extremely expensive procedure, yet the medications they ordered through their preferred pharmacy were 3–5 times more expensive than what we could get at our local CVS. The front desk staff was friendly, but beyond that, the experience felt unkind and profit-driven. Unfortunately, we will be looking elsewhere for our care.I am currently going through IVF with Dr. Edwin Robins, and I can’t say enough good things about him and his team. Throughout this journey, I’ve felt supported, cared for, and…I am currently going through IVF with Dr. Edwin Robins, and I can’t say enough good things about him and his team. Throughout this journey, I’ve felt supported, cared for, and truly heard. He takes the time to explain everything and makes a difficult process feel a little less overwhelming. I’m so grateful to be in his care.We have 2 little miracle babies thanks to the amazing team at CRH! The nurses are the BEST! And Dr. Robbin’s is so knowledgeable. I have recommended this clinic to many others! I…We have 2 little miracle babies thanks to the amazing team at CRH! The nurses are the BEST! And Dr. Robbin’s is so knowledgeable. I have recommended this clinic to many others! I can’t praise them enough 🙏🏻❤️ …Dr.Robbins and staff were caring and compassionate . They helped to give us hope during dark times. They helped grow our family and we will be forever thankful.I cannot say enough wonderful things about CRH! Dr. Robbins and the entire staff is outstanding. We had our little miracle in 2024 and planning number 2 this year. We are so…I cannot say enough wonderful things about CRH! Dr. Robbins and the entire staff is outstanding. We had our little miracle in 2024 and planning number 2 this year. We are so excited to work with Dr. Robbins and the amazing staff again.CRH was an amazing experience for us. We experienced thoughtful care and an individualized treatment plan to help us reach our family planning goals. Dr. Robins and his team are…CRH was an amazing experience for us. We experienced thoughtful care and an individualized treatment plan to help us reach our family planning goals. Dr. Robins and his team are wonderful at what they do.If you're on a fertility journey, I cannot recommend this clinic, specifically Dr. Robbins. It was one of the coldest, rudest experiences I've ever had. He was dismissive, didn't…If you're on a fertility journey, I cannot recommend this clinic, specifically Dr. Robbins. It was one of the coldest, rudest experiences I've ever had. He was dismissive, didn't want to do an actual exam based on what he thought he knew and then was "surprised" at the number of follicles I had. If you're trying to have a baby, this is not a place you'd want to go. The words "donor eggs" were pushed at me multiple times, even prior to any exam, as well as financing options. Overall 0/10 and one of the worst experiences I've ever had in my life.If you want your fertility questions answered I don’t recommend going here. Dr. Robins sat down and said he looked at our intake paperwork and he wasn’t sure why we were there as…If you want your fertility questions answered I don’t recommend going here. Dr. Robins sat down and said he looked at our intake paperwork and he wasn’t sure why we were there as he wasn’t going to be able to help. That was the first thing he said to us. Rude and dismissiveI started with a different clinic who sold to private equity and ended up with Dr. Robbins for my 2nd transfer this summer. Positives: LOCAL service, LOCAL business, LOCAL embryo…I started with a different clinic who sold to private equity and ended up with Dr. Robbins for my 2nd transfer this summer. Positives: LOCAL service, LOCAL business, LOCAL embryo storage. Their embryologist coordinated transfer of our embryos seamlessly and professionally. Giving 4 stars because they don't have an app to communicate through, but that's OK. Nurses are available by email or phone and easy to get ahold of.I had a wonderful experience here. Dr. Robbins is extremely knowledgeable and the nurses are amazing. I would recommend center for reproductive health!My husband and I have been ttc for 3 years when we found out IVF was our best option. Dr Robins and his staff were incredible from the start. Dr Robins does have a “cold, quiet”…My husband and I have been ttc for 3 years when we found out IVF was our best option. Dr Robins and his staff were incredible from the start. Dr Robins does have a “cold, quiet” bedside manner; however, personally, I just needed him to be good at his job. My husband is my shoulder to cry on so I didn’t need my doctor to fill that role. All of the staff is truly incredible. Special shout out to Megan, my assigned nurse, because she went above and beyond every time for us. We are currently 20 weeks 2 days with our miracle baby boy and we couldn’t be happier.Not very empathetic, treated me and my partner like we were chores. The front staff were excellent, they’re the only reason I’m giving any positive note, having plenty of treats…Not very empathetic, treated me and my partner like we were chores. The front staff were excellent, they’re the only reason I’m giving any positive note, having plenty of treats and being patient with validation for parking as the lot is a touch confusing. We were assigned Dr Robins, as we had questions about what to do for sperm freezing, with my partner hoping to transition soon, and the internet not providing a clear direction to start and lack of support from GPs. He went straight to saying my weight and missed periods are the reason we weren’t able to get pregnant (not could, not might, it is the reason). I have no information suggesting I miss periods, nor did I say we had been trying yet. He didn’t address any other possible options for struggle, just that I’m fat and he could start me on GLP-1s. I understand being overweight can make getting pregnant difficult, but he didn’t even ask if that was the case for me (maybe try asking if I miss periods before assuming I do!). I admit, my partner could’ve dug around with other doctors first, but we made it clear we didn’t know what we were doing, and the unempathetic nature of the doctor we worked with was very uninviting and discouraging, only reaffirmed we’re on our own. TL;DR: They’ll call you fat, tell you to google it and leave you out to tryMy spouse had a sperm analysis which was greatly mishandled. We waited over a month for results. When we got the results, it was pretty bad news. After further testing through a…My spouse had a sperm analysis which was greatly mishandled. We waited over a month for results. When we got the results, it was pretty bad news. After further testing through a different center, it seems those results were not accurate. In our attempts to access our results, we were fed multiple stories, from "the person who sends faxes is out today" and "we lost the key to the records room." I would not recommend you go here for clarity on fertility as we did not receive accurate answers in a timely manner. Go anywhere else for your own peace of mind and sanity. Trying to conceive is hard enough.My spouse and I had an incredibly negative experience here. Dr. Robins doesn’t just have bad bedside manner, he is just plain rude. The process itself was cold and mechanical, you…My spouse and I had an incredibly negative experience here. Dr. Robins doesn’t just have bad bedside manner, he is just plain rude. The process itself was cold and mechanical, you feel more like you are in an assembly line than at an healthcare facility. We were told the wrong information multiple times, and had to do research on our own and be our own advocates to ensure things were done timely and all available options were explored. The facility expects you to fit their schedule (i.e., certain procedures are only done at certain times on certain days) so it does not matter what timing is best for you and your body. The clinic is also not open on weekends, so if the best day for you to have a procedure falls on a Saturday or a Sunday, you are out of luck. After only having one treatment here we sought help elsewhere. In doing more research on Dr. Robins I’ve found that I am not the only one who has had this type of experience with him. There are clinics out there that are kind and work with you to do what’s best for you and your body, that is not this clinic. I recommend not becoming a patient here.When another place in the valley wouldnt even try to help me, the providers here helped and listened. It was a simple fix that my OBGYN overlooked. They were very prompt with…When another place in the valley wouldnt even try to help me, the providers here helped and listened. It was a simple fix that my OBGYN overlooked. They were very prompt with responses, sensitive to my concerns and fears. Dr. Robin and RN Breanna listened and helped, we now have a baby boy with their help. They looked beyond age and other limitations when we were told we could never have a baby.Really fantastic team. They are super supportive and optimistic but honest and straightforward when they need to be. I appreciate Dr Robins’ and his expertise. They do not waste…Really fantastic team. They are super supportive and optimistic but honest and straightforward when they need to be. I appreciate Dr Robins’ and his expertise. They do not waste any of your time or money and explain coverage and costs for all the expected procedures up front. They assign you a nurse and a financial coordinator to help every step of the way so if you have any concerns or questions you aren’t left in the dark. We recommend CRH over any other fertility facility in Spokane.Definitely recommend CRH. We had IVF sucess through IVF and Dr Robins is very transparent. Love the staff, especially our nurse Alissa ❤ My OBGYN even recommended the office and…Definitely recommend CRH. We had IVF sucess through IVF and Dr Robins is very transparent. Love the staff, especially our nurse Alissa ❤ My OBGYN even recommended the office and reassured me by saying " Dr Robins would not take you on as his client if he didn't think he could get you pregnant"I can sincerely recommend the CRH team and Dr. Robbins to anyone struggling with fertility issues. We did a couple of IUI rounds that were unsuccessful which led us to the IVF…I can sincerely recommend the CRH team and Dr. Robbins to anyone struggling with fertility issues. We did a couple of IUI rounds that were unsuccessful which led us to the IVF road. It was something hard to process but the team made it …We had a wonderful experience here! The nurses are phenomenal and so kind. Dr. Robbin’s is very knowledgeable and to the point, which I appreciate greatly. I distinctly remember…We had a wonderful experience here! The nurses are phenomenal and so kind. Dr. Robbin’s is very knowledgeable and to the point, which I appreciate greatly. I distinctly remember meeting with him again after my husband and I had taken a break from treatment. He went through all of the facts, the steps we had already taken, and then looked at me and asked, “What do you want to do?” It meant so much to me that a doctor wanted to hear my opinion and what I wanted rather than just telling me what to do. Dr. Robbin’s and his team are the reason we now have our beautiful little girl, and I could not be more grateful to them for that!We are just starting our journey and although this is a difficult time in our lives, we have felt so comfortable coming to our appointments with Dr. Robins. The staff is…We are just starting our journey and although this is a difficult time in our lives, we have felt so comfortable coming to our appointments with Dr. Robins. The staff is incredibly knowledgeable, so encouraging, and they really root for you! We are so excited for what’s to come! Highly recommend!We went here a few years ago when we restarted our fertility journey after getting married. Doctor Robbin’s and his team are so wonderful, kind, supportive, compassionate, and…We went here a few years ago when we restarted our fertility journey after getting married. Doctor Robbin’s and his team are so wonderful, kind, supportive, compassionate, and communicative during every step. While they were unable to help us conceive (due to my personal health issues) I’d still recommend them to anyone who’s going through fertility struggles.We were blessed to be patients of CRH in 2022-2023. Every single staff member is extremely pleasant and welcoming. Dr. Robin's was amazing at explaining the process of ivf to us…We were blessed to be patients of CRH in 2022-2023. Every single staff member is extremely pleasant and welcoming. Dr. Robin's was amazing at explaining the process of ivf to us prior to us starting it.We were blessed with our maricle with our first transfer. We could never thank Dr. Robin's, our nurse Sammy and the rest of the staff enough for guiding us to our baby. We have since moved out of state, but when it is time for baby number 2 we will be traveling back.After being with another clinic for 8 months, we got a second opinion with Dr. Robbin’s and his staff. They have been wonderful! I actually meet with the doctor at my request, the…After being with another clinic for 8 months, we got a second opinion with Dr. Robbin’s and his staff. They have been wonderful! I actually meet with the doctor at my request, the entire care team is responsive and incredibly empathetic. Would recommend CRH to anyone struggling with infertility.Ok, so here's the thing. Yes, Dr. Robins doesn't have the best bedside manner. He's a little awkward and aloof at times. That being said, his nurses and other staff more than make…Ok, so here's the thing. Yes, Dr. Robins doesn't have the best bedside manner. He's a little awkward and aloof at times. That being said, his nurses and other staff more than make up for that. I'm convinced he's just incredibly smart and his brain is constantly onto the next thing, thinking about what protocols he would use, what he needs to do next. If you take him with a grain of salt you can see past the gruffness and I genuinely believe that he cares. He's passionate about his practice and in the end that's the type of doctor I wanted on my team. His nurses were beyond amazing and while treatment was crazy hectic and there was a bit of the "herding" feeling on lab and ultrasound days, it was simply because their practice is so busy. In the end, his numbers speak for themselves. His success rate is way higher than the national average and I attribute it to his intelligence and the efficiency of his practice. I just kept in constant contact with my nurse through both IVF cycles and did my absolute best to follow every direction I was given. It was not always easy and I had several times where I had calls and questions, but in the end I trusted the process. They are the experts. Because of them my husband and I were blessed with our two youngest kids. I will never stop being thankful for this amazing group of people and everything that they did for us.The most stressful experience I’m hoping to ever have to go through but I’m thankful I chose this clinic. The nurses are amazing and very responsive (pretty sure Karen lives…The most stressful experience I’m hoping to ever have to go through but I’m thankful I chose this clinic. The nurses are amazing and very responsive (pretty sure Karen lives there). A lot of people complain about the doctor’s bedside manner …We struggled to start our family and so we were referred here from out of town by my midwife. All of the care that we received at CRH was excellent! If you are also struggling, I…We struggled to start our family and so we were referred here from out of town by my midwife. All of the care that we received at CRH was excellent! If you are also struggling, I would not hesitate to call and make an appointment with them …Dr Robins is a straight to the point kind of provider and we love it. We’ve seen 4 providers due to moving and he’s the easiest to understand and work with. We also absolutely…Dr Robins is a straight to the point kind of provider and we love it. We’ve seen 4 providers due to moving and he’s the easiest to understand and work with. We also absolutely love his staff! We’d like them to be in network with UHC, but you can’t win them all.We’ve been coming to CRH since August of 2024, and have enjoyed our time there so far, as hard as this is to go through. We love being under the care of such a knowledgeable…We’ve been coming to CRH since August of 2024, and have enjoyed our time there so far, as hard as this is to go through. We love being under the care of such a knowledgeable doctor that Dr. Robins is. That’s the most important thing to us. The nurses are all so kind and we truly feel comfortable whenever we come in. Hoping for our miracle soon!DON’T WASTE YOUR MONEY HERE. My experience with this fertility clinic has been incredibly frustrating. It's difficult to communicate with Dr. Robbins, who lacks bedside manner. To…DON’T WASTE YOUR MONEY HERE. My experience with this fertility clinic has been incredibly frustrating. It's difficult to communicate with Dr. Robbins, who lacks bedside manner. To make matters worse, the nurse who was guiding me through my …Dr. Robbin’s is amazing! We have our sweet miracle baby thanks to him. The nursing staff is 12/10! They are the sweetest and make you feel so special! Every time I walk in the…Dr. Robbin’s is amazing! We have our sweet miracle baby thanks to him. The nursing staff is 12/10! They are the sweetest and make you feel so special! Every time I walk in the door, they know my first name immediately! We can’t wait to do round 2 with this amazing clinic! 🤍 …Dr. Robins may not have the best bedside manner, but he makes up for it by surrounding himself with an amazing support team. From the financial coordinator to the nursing team, I…Dr. Robins may not have the best bedside manner, but he makes up for it by surrounding himself with an amazing support team. From the financial coordinator to the nursing team, I always felt that they had my best interest at heart and supported me through this difficult journey. Though this did not end with me being pregnant, I would still recommend them for the amazing support you will receive from the staff.I wish I could accurately describe how amazing this office is because five stars doesn’t seem like enough credit for how awesome they are. Dr Robins is very knowledgeable and kind…I wish I could accurately describe how amazing this office is because five stars doesn’t seem like enough credit for how awesome they are. Dr Robins is very knowledgeable and kind and his staff is the best I’ve ever encountered. They are …We have spent our entire invitro experience with Dr. Robins office. Very professional. The staff is the best, they really care about you, root you on, sympathize with you through…We have spent our entire invitro experience with Dr. Robins office. Very professional. The staff is the best, they really care about you, root you on, sympathize with you through the stress and struggles and celebrate with you the joys of …Cannot say enough good things for Dr Robins and his team. Truly some of the kindness, empathetic, genuine people we've known. We had a long journey to becoming a family and even…Cannot say enough good things for Dr Robins and his team. Truly some of the kindness, empathetic, genuine people we've known. We had a long journey to becoming a family and even in the hardest points, we felt loved and at home at Dr Robins' …I very much appreciated Dr. Robins and his staff. While this can be an emotional process I felt he was realistic and up front about the issues we faced and course of action. After…I very much appreciated Dr. Robins and his staff. While this can be an emotional process I felt he was realistic and up front about the issues we faced and course of action. After my miscarriage, Dr. Robins advocated for testing that …Who you would meet

Edwin Robins
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Provider
Center for Reproductive Health Spokane
Role
Fertility clinic
State
Washington
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