Baystate Reproductive Medicine

Rehana BrownGoogleSource date: 2 years ago (when collected)

★☆☆☆☆

Waisted over a year with this place thank god they got more help did two rounds of ivf didn’t work after you find out it didn’t work you can’t even talk to your doctor for 3 to 5…

took 6 months to finally see any one. i should of known when I did not get an appointment confirmation. I got there and baystate told me they moved to the main building. I got…

In shock and worst communication. I have been going here since Feb 2023 and had great experiences with majority of the nurses and team. After 3 IUIs didn’t work and I stated I…

Absolutely awful. GO TO UCONN FERTILITY IF YOU NEED ANYTHING. Dr was extremely rude, told husband and I who’d been trying over a year “at least you haven’t had a crying baby” .…

Tim LebestkyGoogleSource date: 3 years ago (when collected)

★☆☆☆☆

In retrospect, my family's experience with the Fertility Clinic at Baystate in Springfield has been largely and consistently negative. I would not recommend pursuing IVF at this…

Called clinic as I was advised to do on cycle day 1multiple times within a span of 3 days without call back. Still waiting and wondering if it’s worth taking a chance with this…

The most unprofessional place ever especially when woman are going through tough situations I had an appointment that I waited months for and the before my appointment they…

Called 4-5 times within a span of 5 days to speak to a doctor and still haven’t spoken to one. The nurses could careless about your struggles with infertility

Baystate reproductive medicine completely forgot about me two months in a row and then told me their labs were closed for a month. The office manager called me to admit they…

My wife and I had a great experience here. I am transgender and had previously undergone egg extraction prior to starting testosterone. When we were ready, my wife and I did…

My wife and I have been dealing with infertility for almost a decade. After multiple offices, we ended up having our best cycles with Baystate Reproductive Biology Lab & IVF Unit.…

Very troubling to be waiting 4 days for a callback. Many of us have resorted to comparing protocol notes in private facebook groups due to epic delays in returning calls. Also:…

Baystate is so far behind, they're causing people ready for their transfers to be late. That means 1+ more month behind on a transfer, another month of medicine down the drain. 72…

This is by far the worst medical experience I’ve experienced in my life. Terrible communication, pushed off cycles due to them missing tests I needed, then they are short staffed…

Dr.D helped me feel great about my decision to reverse my tubal ligation. She gave me all the information I could use to decide between surgery and IVF. She is kind and helpful.…

She [Dr. Cynthia Sites] was understanding and gave me a few moments to compose myself after I had been told IVF was the best option (I had gone in thinking IUI). My only complaint…

Doctor Sites had clearly reviewed our file prior to meeting with us, and she did not ask redundant questions. She had a clear plan moving forward based on that information, which…

Dr Lynch is very smart and I have had a great experience so far. She understands that I am trying to be very aggressive and I don't want to delay any new treatments or strategy,…

She [Dr. Sites] explains everything clearly, answers any and all questions, and has a very kind and calm demeanor which is appreciated during what can be a stressful process. I’ve…

I think she [Dr. Sites] is a great doctor who really cares about her patients she answers all questions truthfully and honestly. She doesn't rush appointments and is easy to…

She [Dr. Halina Wiczyk] was honest about what treatment would likely and would not likely work for us. She was aggressive in treatment but not too aggressive. She listened to our…

Dr. Sites is very thorough...When I asked specific questions, she gave easy to understand answers. She has good bedside manner in that she clearly cares but she's not overtly…

Our experience with Dr Lynch has been excellent. While she is often behind schedule, we usually wait approximately an hour after our scheduled appointment, she takes the time with…

My first protocol [with Dr. Wiczyk] was a microdose lupron protocol, which is what they use for woman expected to be poor responders. This wasn't wildly successful, we got two…

My experience with Dr. Lynch has been a great experience so far. She has taken the time to listen to me and help me figure out what's best for me to start my family. Dr. L:ynch is…

I rarely saw Dr sites. Besides my first consult with her. ... I had to suggest/ask to use progesterone bc I felt my 11 day Luteal phase was too short. ... After that we met with…

We had planned to transfer 2 embryos, due to my age, but were down to only one healthy one, so it was transferred on day 5 [protocol with Dr. Kelly Lynch]. This didn’t result in a…

Dr.Lynch was incredibly knowledgeable and kind with me during our visits and procedure. She answered all my questions and she never made me feel like we were on a time clock....A…

She [Dr. Lynch] and the nurses were amazing and truly cared about me as a person and our want to be parents. Explained everything before anything was done and the reasoning behind…

[Dr. Sites was] Very nice, straight forward, and answered questions. Not the most personable doctor you will meet. Sometimes felt like I had to ask more questions to get all the…

Dr Lynch was very patient, understanding, and explained all diagnoses and procedures with great clarity...She allowed us to make our own informed decisions about treatment.

She [Dr. Kelly Lynch] was patient and supportive and hopeful! she spoke to me like a person and was so excited to participate in helping us become pregnant. The staff of nurses…

Dr. Lynch was very compassionate. She went over everything from diet to vitamins and medication. She gave us the time we deserved and so desperately wanted. Both my husband and I…

She [Dr. Kelly Lynch] was compassionate during this difficult process, which was very appreciated. She was informative, but still kind. Never did she make us feel fearful about…

[Dr. Cynthia Sites was] Knowledgable, gentle mannered, accessible, covered all important information, answered my questions, accepting of diversity. I have recommended her to…