Dr Menke is very capable and efficient. I felt that she knew what she was doing and that I was in good hands, even though she is extremely busy. She doesn't have a very warm…Dr Menke is very capable and efficient. I felt that she knew what she was doing and that I was in good hands, even though she is extremely busy. She doesn't have a very warm bedside manner and is definitely not there to hold your hand, but that was perfectly fine for me - I needed her skills and knowledge, not her emotional support. She did a great job of balancing everything for me - I had good results for my age with my retrieval protocol without a very aggressive medication approach. Because I was responding well, she made some last minutes changes and I managed to avoid OHSS. She also supported my request for a modified natural transfer.Fertility clinic
University of Michigan Center for Reproductive Medicine
Ann Arbor, MI · (734) 936-4000
- Website
- medicine.umich.edu
- Phone
- (734) 936-4000
- Location
- Ann Arbor, MI

Patient reviews
Excerpts come from public listings. Show more reveals the excerpt stored here; the original source has the full review.
40 excerpts on this page47 Google reviews
I felt listened to and supported by Dr Smith personally. She was pleasant to meet with in our consultations but I was hoping for more assertive instructions on what I can be doing…I felt listened to and supported by Dr Smith personally. She was pleasant to meet with in our consultations but I was hoping for more assertive instructions on what I can be doing personally to help support my fertility...She learned from each retrieval and adjusted treatment accordingly which I appreciated. I generally like her but wish I would have seen her more often for retrievals and monitoring appointmentsIt seamed to me that Dr Randolph didn’t care to take time to explain what to expect or the possible outcomes. I never went through IVF before so I didn’t even know what questions…It seamed to me that Dr Randolph didn’t care to take time to explain what to expect or the possible outcomes. I never went through IVF before so I didn’t even know what questions to ask. I felt like I was left in a dark and had to figure everything out myself. Nurses commission [communicate] via patients portal was very broad and not informative or supportive. I felt like I was treated as a number...He [Dr. Randolph] is very knowledgeable and up to date on the most recent research. He answered all my questions. It takes awhile to get in to see him but it is worth it to me. I…He [Dr. Randolph] is very knowledgeable and up to date on the most recent research. He answered all my questions. It takes awhile to get in to see him but it is worth it to me. I appreciate him reaching out to discuss issues instead of the clinic nurses...He called me in the evening to go over test results because I work during the day. He seemed to care about my mental health and ask questions outside of my diagnosis...I had both my tubes removed [by Dr. Samantha Schon]. I can get pregnant just fine, but both tubes were blocked after my first pregnancy...She took the time to really make sure we…I had both my tubes removed [by Dr. Samantha Schon]. I can get pregnant just fine, but both tubes were blocked after my first pregnancy...She took the time to really make sure we understood the process, and even went into great detail given our specific circumstances. We didn't feel rushed and were encouraged to ask all the questions we had...She can be pretty blunt, but in a way that still makes you feel human. She has undergone IVF herself, so she knows the process more completely probably more than other doctors. She is very responsive to messages in the portal. She was even able to squeeze us in for a consult on a Friday afternoon at 4:45, when they close at 5, and we didnt even leave her office until almost 6, and she didn't make use feel rushed.He [Dr. Michael Lanham] didn't take the time to look into the health history of either me or my partner. He started hinting at IVF treatment the minute we walked into the door,…He [Dr. Michael Lanham] didn't take the time to look into the health history of either me or my partner. He started hinting at IVF treatment the minute we walked into the door, without even doing any teats first. All our results came back normal, and he didn't take the time to properly diagnose, so he just put unexplained infertility. He wanted to perform IVF procedure on our third visit, without even suggesting starting with some simpler procedures.Dr. Schon is EXTREMELY responsive. She encouraged us to contact her at any time with questions and every time I have received a response within an hour or so...She builds rapport…Dr. Schon is EXTREMELY responsive. She encouraged us to contact her at any time with questions and every time I have received a response within an hour or so...She builds rapport talking about her own experiences and asking about other details of our lives when we have consults with her...She is confident in her recommended plan of treatment but willing to consider making adjustments....At my initial meeting with him [Dr. Randolph] he took time to get to know me, made connections based on what I do for a living and a family member of his that has a similar…At my initial meeting with him [Dr. Randolph] he took time to get to know me, made connections based on what I do for a living and a family member of his that has a similar career. He asked what our goals were, was encouraging, patient and kind. He explained everything thoroughly, never rushed anything...he made it [embryo transfer procedure] seem so cool, like it was the miracle that it is, not just another procedure...He was kind and caring, had great “bedside manner”.She was very nice- great bedside manner...Trying for baby 2 with Dr. Schon Completed 8 IUI’s with Letrozole and Ovidrel. No success. IVF was recommended, but we didn’t have the…She was very nice- great bedside manner...Trying for baby 2 with Dr. Schon Completed 8 IUI’s with Letrozole and Ovidrel. No success. IVF was recommended, but we didn’t have the money or medical insurance coverage to do it. [she] was very upfront and compassionate...We utilized Letrozole, Ovidrel and IUI’s due to unexplained infertility. Although her clinic was successful with our baby 1 with that protocol, we were not successful at achieving to get pregnant with baby 2.Dr. Smith has a chilly bedside manner. She isn’t rude or unkind, but impersonable. She is obviously very intelligent and very skilled at what she does, so it doesn’t bother me…Dr. Smith has a chilly bedside manner. She isn’t rude or unkind, but impersonable. She is obviously very intelligent and very skilled at what she does, so it doesn’t bother me personally...ordered a variety of tests for me including LH progesterone, autoimmune disorders, and ovarian reserve. She also ordered a hysteroscopy and an endometrial biopsy. The blood results showed nothing abnormal, so the OHS and biopsy are the next plan of action as well as beginning progesterone 72 hours post-ovulation.Be prepared to wait a while to see him [Dr. John F. Randolph]...He felt like oral meds were the least intrusive and did not think I needed anything more. 5 months and still no…Be prepared to wait a while to see him [Dr. John F. Randolph]...He felt like oral meds were the least intrusive and did not think I needed anything more. 5 months and still no pregnant but it takes 4 months to get back in to see him...When I do see him he is nice and optimistic which is comforting. My ultrasounds are all approved by other doctors so I feel like not everyone is on the same plan...He spent time and explained things... appointments don’t usually start on time.he [Dr. John Randolph] has a lot of experience...My husband is transgender and he was the one who went through the egg retrieval. He had to do Gonal-F and clomid shots prior to…he [Dr. John Randolph] has a lot of experience...My husband is transgender and he was the one who went through the egg retrieval. He had to do Gonal-F and clomid shots prior to the egg retrieval. This yielded 12 eggs that were frozen. We ordered sperm from a bank that was recommended by the clinic. 10 eggs lasted after unfreezing and we got 2 embryos. Dr. Randolph explained everything thoroughly...knows my husband because he sees him for testosterone shots. He was excited when we began our TTC journey because he knew it was something we wanted.We did IVF retrieval twice, and the second time she put me on a higher dosage in an attempt to get more eggs for better results. This worked good, as we got two more good embryos…We did IVF retrieval twice, and the second time she put me on a higher dosage in an attempt to get more eggs for better results. This worked good, as we got two more good embryos out of it. ... Just be prepared to not see Dr. Moravek a lot but trust her judgments. ... The overall experience so far has been good even with some disappointments along the way. Although my doctor wasn't always the one to see me or perform the surgeries, her staff [U of MI Ctr for Repro Med] was great in communicating with me about everything.Dr. Mahany is exactly what I was hoping for in a doctor when my husband and I began this journey 1.5 years ago. She spent over an hour with me at our consultation. She reviewed my…Dr. Mahany is exactly what I was hoping for in a doctor when my husband and I began this journey 1.5 years ago. She spent over an hour with me at our consultation. She reviewed my records in depth and at length. She asked what goals I had and if her recommendations for our course of treatment were something we agreed with. Dr. Mahany made us feel part of the process every step of the way. I didn't have a preference for a specific doctor when I transferred to U of M, but I'm so unbelievably glad I was placed with Dr. Mahany.When I was with Dr. Marsh I felt like a person. She was kind, warm and welcome. However, I only saw her at consultation and the again after I miscarried... even though she was…When I was with Dr. Marsh I felt like a person. She was kind, warm and welcome. However, I only saw her at consultation and the again after I miscarried... even though she was likely hands on with all parts of my treatment, she was very hands off with direct care. For the price we pay for an ivf cycle, I would have preferred to be seen by one doctor... I developed many follicles but only had 8 eggs retrieved. Of those, 5 grew and only 3 made it to day 5. We transferred 2 and miscarried.She [Dr. Moravek] has been great at the visits.. Although I feel like sometimes she is rushed. I usually hear back from her nurses [U of MI Center for Repro Med] instead of her…She [Dr. Moravek] has been great at the visits.. Although I feel like sometimes she is rushed. I usually hear back from her nurses [U of MI Center for Repro Med] instead of her though. ... I've been through all the testing and currently waiting on my husband's doctor to give him a date for his sperm retrievel ... Only to find out from my doctor that he was good to go and that there was no communication to my doctor about this. ...Dr Randolph was very kind and compassionate and was easy to talk to. He made me feel comfortable, and took things at the pace I was comfortable with. He spent a lot of time with…Dr Randolph was very kind and compassionate and was easy to talk to. He made me feel comfortable, and took things at the pace I was comfortable with. He spent a lot of time with me when I met with him, and was very pleasant and supportive. I would definitely recommend him to others....I used femara with injection for 3 cycles. We were diagnosed with unexplained infertility, however I suffered a ruptured appendix and have sever abdominal scarring, so this could be the cause of our infertility. Because of my scarring, we decided to take the conservative approach as I would be considered "high risk."We didn't see Dr Smith that often, but when we did she was very informative and gracious with her time. She was thorough and respectful with our questions. She was also…We didn't see Dr Smith that often, but when we did she was very informative and gracious with her time. She was thorough and respectful with our questions. She was also emotionally responsive when we dealt with negative cycles. ... Also, my wife and I were treated just like any other couple. ... We needed 3 IUIs before we could get IVF for insurance purposes. ... we did not expect these to work (and they did not). Dr. Smith understood this and did not try to get our hope up with each IUI, unlike our previous doctor, which was really nice!It may seem like you're talking more frequently to a nurse but she [Dr. Moravek] is paying attention to all your results and making plans that will work for you...Antagonist…It may seem like you're talking more frequently to a nurse but she [Dr. Moravek] is paying attention to all your results and making plans that will work for you...Antagonist protocol with ganirelix, 75 iu of gonal f and 75 iu of menpour (low dose) because of my PCOS and history of hyperstimulation on injections. Ovidrel trigger. Was on metformin prior to and during stims...was patient and kind. She answered all of my questions and called personally with test results. My cycles were tailored to my need and she took my preferences into account.Dr Moravek is great at her job. She was very upfront with all information pertinent to our situation, but delivered it in a personal, caring way. She is extremely knowledgeable…Dr Moravek is great at her job. She was very upfront with all information pertinent to our situation, but delivered it in a personal, caring way. She is extremely knowledgeable about all facets of healthcare and how it fits her particular profession....everything was explained at the time and rationale was given. She used Menopur and Gonal-f for our treatments.... Our situation was remembered by everyone in the clinic every time we called or cane in.I feel that when I went to see dr Mahany she was able to explain everything well, she had me do two IUI’s and at the end we were going to try IVF but I had already ovulated so I…I feel that when I went to see dr Mahany she was able to explain everything well, she had me do two IUI’s and at the end we were going to try IVF but I had already ovulated so I wasn’t able to do the procedure!... I feel like dr mahany is a good dr she was able to let me know what was going on and what to expect.... I thought the nurses [U of MI Ctr for Repro Med] were super nice! When ever I got my ultrasounds they would have me stay there so I would know what to do next.Dr Mahany is extremely thorough, very knowledgeable in the field and willing to stop at nothing to obtain results and solutions. Dr Mahany is kind and caring and always takes the…Dr Mahany is extremely thorough, very knowledgeable in the field and willing to stop at nothing to obtain results and solutions. Dr Mahany is kind and caring and always takes the time to fully explain where we are, next steps.... Dr Mahany has been absolutely amazing! She has been willing to stop at nothing to get to the root of our problem.... Plaquenil to treat potential inflammation Folic avid to treat MTHFRWhenever I had a question about some sort of procedure, that I had heard about, or wanted to try, if the doctor [Dr. Mahaney] didn’t know anything about it, she would research the…Whenever I had a question about some sort of procedure, that I had heard about, or wanted to try, if the doctor [Dr. Mahaney] didn’t know anything about it, she would research the particular topic, and then get back to me. I thought this was very reassuring, that she was open to things other than the initial plan that she set, and wanted to make sure that we were comfortable with our treatment plan.Dr. Mahaney always took the time to listen to my concerns, thoroughly explain her reasoning, and explain some of the myths, and other treatment options, I’ve heard about in…Dr. Mahaney always took the time to listen to my concerns, thoroughly explain her reasoning, and explain some of the myths, and other treatment options, I’ve heard about in infertility support groups. Without even asking, she looked back at all of my previous tests, and added some, to try and get to the bottom of the cause of my infertility, and pregnancy losses.... She always made me feel comfortable with the treatment plan, and listen to all of my concerns, and anything that I heard floating around on the Internet.Be prepared to be given blunt information, which is not always bad. She [Dr. Yolanda R. Smith] doesn’t have very delicate bedside manner...I don’t feel as though my fertility…Be prepared to be given blunt information, which is not always bad. She [Dr. Yolanda R. Smith] doesn’t have very delicate bedside manner...I don’t feel as though my fertility treatments were thoroughly assessed. I felt like I was treated in a “one size fits all” perspective. I had multiple tests done after the initial consultation but I didn’t feel as though the results were explained to me well.She [Dr. Yolanda Smith] always presented the facts, but always takes mine & my husbands input when we discuss the road to treatment. She has never forced us to do a treatment, and…She [Dr. Yolanda Smith] always presented the facts, but always takes mine & my husbands input when we discuss the road to treatment. She has never forced us to do a treatment, and is always very patient and willing to answer questions to help us make decisions...She is very frank and blunt with diagnosis, and tells it like it is, but is definitely empathetic and is willing to come up with solutions to each and every case she has, she truly has our best interest, getting us pregnant at the forefront of her practice. She has never withheld information or facts, so every drug or procedure we've tried we've understood 110% exactly what has happening.Yolanda Smith is very knowledgeable but seemed to be pushing for IVF in our situation. I wish we would have been offered more testing in addition to the few things we were…Yolanda Smith is very knowledgeable but seemed to be pushing for IVF in our situation. I wish we would have been offered more testing in addition to the few things we were diagnosed with to see if there were any more reasons for recurrent miscarriages.... We used Femara and Ovidrel trigger shots to induce ovulation. Ultrasound monitoring was used mid-cycle before trigger.Dr. Randolph was always kind and caring, even when we were under a lot of stress. He responded to my messages very quickly and is very knowledgeable. He seems pretty laid back…Dr. Randolph was always kind and caring, even when we were under a lot of stress. He responded to my messages very quickly and is very knowledgeable. He seems pretty laid back which helped to calm me down when I was feeling very anxious. I did three IUIs that all failed, but Dr. Randolph did not actually perform any of them... Dr. Randolph always took lots of time to answer all of our questions and never seemed rushed.The doctor [Dr. Lisa Green] was nice. She was respectful and kind. The clinic was disorganized, irresponsible and left me feeling frazzled every time. They misplaced my blood…The doctor [Dr. Lisa Green] was nice. She was respectful and kind. The clinic was disorganized, irresponsible and left me feeling frazzled every time. They misplaced my blood draws multiple times so I had to come again. They do have support groups, so that is nice but I do not like the way they function... I am happy we did a single embryo transfer because we ended up with identical twins. They justify the number to transfer by your ageJohn Randolph is very sweet and compassionate. However, he is part of UM which follows very standard protocols. There isn't much individualization. As a patient, you have to push…John Randolph is very sweet and compassionate. However, he is part of UM which follows very standard protocols. There isn't much individualization. As a patient, you have to push them to make change. If you are an easy case, UM can be great. But for a harder diagnosis, I would seek a more aggressive clinic personally. They are very conservative in their approaches.She [Dr. Yolanda Smith] is direct and experienced. We always were provided tons of information which is what we wanted but sometimes (and this may be because of our clinical…She [Dr. Yolanda Smith] is direct and experienced. We always were provided tons of information which is what we wanted but sometimes (and this may be because of our clinical situation) not a lot of very pointed feedback - such as this is the best course of treatment for you. We liked having all the info and being able to make an informed decision but some people may not have appreciated this approach.[Dr. John Randolph is] Smart, caring, warm, funny, compassionate, well respected, and knows what he is doing. He has made this process as bearable as possible...I have confidence…[Dr. John Randolph is] Smart, caring, warm, funny, compassionate, well respected, and knows what he is doing. He has made this process as bearable as possible...I have confidence he will do what he can to ensure I have a family...Letrozol for 4 (3 timed and 1 IUI) Gonalf, menopur, cetrotide, and trigger shot for egg retrieval. Both of my transfers were prepped with Estrace, prometrium, prednisilone, and baby aspirin.He [Dr. John Randolph] is very experienced but sometimes he seemed in a rush, and I didn't feel very welcome to ask questions. However, when he did my surgery he was the kindest…He [Dr. John Randolph] is very experienced but sometimes he seemed in a rush, and I didn't feel very welcome to ask questions. However, when he did my surgery he was the kindest person ever. Also, it was hard for me to communicate with him directly.... Do not expect a warm doctor and do not feel intimidated. Ask as much as you need to.... He suggested Clomid and Ovidrel for some cycles to make my ovaries work better. They didn't work, mainly due to my endometriosis.[Dr. Smith] Did not recognize us from visit to visit--each time she saw us she acted like she'd never met us before. While I believe she has a good understanding of medicine, her…[Dr. Smith] Did not recognize us from visit to visit--each time she saw us she acted like she'd never met us before. While I believe she has a good understanding of medicine, her bedside manner is nonexistent. (And when we left this clinic I did have big doubts about whether I received good care--it was not until receiving a second opinion that I felt confident in her ability to address my medical issues.)...Dr. Randolph was very thorough in explaining every step, and treatment. He treated us like an individual case, and not a number. He was hopeful, but also realistic in our…Dr. Randolph was very thorough in explaining every step, and treatment. He treated us like an individual case, and not a number. He was hopeful, but also realistic in our treatment plan.... Dr. Randolph was compassionate, and very thorough. I always felt he had my best interests at heart. He explained my treatments, and plan thoroughly, and answered all my questions as best he could. He also never made me feel less than for dealing with infertility. He also never made me feel my questions or worries were silly. He comforted me when I was upset, and was exactly what I needed in this journey.I saw Michael [Lanham]for my second and third rounds of IVF (after a successful IVF cycle and birth of my son). The first cycle with him did very unexpectedly not go well at…I saw Michael [Lanham]for my second and third rounds of IVF (after a successful IVF cycle and birth of my son). The first cycle with him did very unexpectedly not go well at all...he was honest but encouraging throughout the process...As a single parent by choice, my insurance was not going to cover my care because they didn't think there was enough evidence I couldn't conceive naturally. I found out about this days before my retrieval was expected. Little did I know Michael had already been going to bat for me on my behalf with the insurance company.We did antagonist protocols with ICSI [with Dr. Michael Lanham]. I did PGS for one of four cycles when I had concerns about my uterine receptivity...We always did single embryo,…We did antagonist protocols with ICSI [with Dr. Michael Lanham]. I did PGS for one of four cycles when I had concerns about my uterine receptivity...We always did single embryo, but he was willing to do double with poor quality...He listens, is accessible...is warm. He's knowledgeable. He did a great job with my retrieval cycles. I came to him as a new patient and ended up being tricky, though overall a good responder. He changed my medication protocols to find one that worked for me.Dr. Smith is not warm at the bedside and you definitely feel more like a number. UM practices as a team anyway, so all of the doctors make the decisions. They are pretty strict on…Dr. Smith is not warm at the bedside and you definitely feel more like a number. UM practices as a team anyway, so all of the doctors make the decisions. They are pretty strict on following their protocols, not aggressive in treatment and more conservative. Another reviewer put, they practice more medicine than the art of medicine and I fully agree with that statement.Dr. Will did a great job listening to me at each appointment...All of my questions were answered and he did a great job communicating... He also changed the protocol after each…Dr. Will did a great job listening to me at each appointment...All of my questions were answered and he did a great job communicating... He also changed the protocol after each failure to give me a better chance at success.[Dr. Michael Lanham is] amazing to talk with...ALWAYS treated us sincerely and had wonderful bedside manner...The protocol for our very first worked, but he changed it due to “new…[Dr. Michael Lanham is] amazing to talk with...ALWAYS treated us sincerely and had wonderful bedside manner...The protocol for our very first worked, but he changed it due to “new findings” and it didn’t work several times. When he finally went back to the first protocol it worked. This was very frustrating. We didn’t realize until it worked- but then we thought why did he ever “fix something that wasn’t broken”?...First IVF used BC, Lupron, estradiol, PIO, medrol, trigger, later switched to progesterone suppositories. Later cycles included suppositories only and none of those produced successful pregnancies. Last cycle went back to PIO only and worked beautifully.Who you would meet
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University of Michigan Center for Reproductive Medicine
Role
Fertility clinic
State
Michigan
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