I switched from another fertility clinic to this location and I couldn’t be happier. I feel supported, the communication is excellent and I actually met with the doctor to review…I switched from another fertility clinic to this location and I couldn’t be happier. I feel supported, the communication is excellent and I actually met with the doctor to review my treatment plan instead of a one size fits all approach. Everyone has been super kind between the nurse doing my bloodwork, the ultrasounds and our nurse who always returns calls or portal messages with 24 hours. I’ve never had to wait beyond my appointment time and I feel respected and treated with dignity every time I’ve been inFertility clinic
Boston IVF - The Albany Center
Albany, NY · (888) 300-9660
- Website
- albanyivf.com
- Phone
- (888) 300-9660
- Location
- Albany, NY
Patient reviews
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80 excerpts on this page100 Google reviews
The problem is that I've been trying to contact you for over a month, trying to follow up on the treatment, but you never get back to me even when you promise. You send a lot of…The problem is that I've been trying to contact you for over a month, trying to follow up on the treatment, but you never get back to me even when you promise. You send a lot of emails, but none of them are helpful, and when we manage to get through, the call drops. This family matter is extremely important, you should understand that, and it seems you don't care about some of your clients.I had the MOST discouraging experience with Boston IVF. For such a sensitive line of work, the nurse assigned to my care team, Jessica, lacked ANY empathy towards an already…I had the MOST discouraging experience with Boston IVF. For such a sensitive line of work, the nurse assigned to my care team, Jessica, lacked ANY empathy towards an already difficult situation I am facing. Whether it was the lack of organization, inability to return phone calls for days at a time, scheduling the wrong tests and lab work, or changing multiple appointments last minute, an already stressful situation was made much worse. I can honestly say the only person who was helpful in any way while being a patient here was the receptionist, as she was the ONLY one who ever answered the phone. When I called and asked to speak to the manager about this situation after weeks of hoping it would get better, I had to leave a message for her as well, and to no surprise, had to leave multiple messages and it took days to hear back from her as well. I wish I never wasted my time or money at Boston IVF.I've only had two appointments, but I deeply appreciate the level of professionalism, efficiency and proficiency, the prompt responses, and the compassion that has been shown to…I've only had two appointments, but I deeply appreciate the level of professionalism, efficiency and proficiency, the prompt responses, and the compassion that has been shown to me has been wonderful so far!We simply cannot express our gratitude enough. The staff was so incredibly attentive and knowledgeable. Our family has grown (literally) beyond our dreams because of IVF. Follow…We simply cannot express our gratitude enough. The staff was so incredibly attentive and knowledgeable. Our family has grown (literally) beyond our dreams because of IVF. Follow their instructions to a tee... you have to take responsibility for your own schedule and medications... they don't live with you... you have to do much of this on your own. That is how IVF works. Do your homework and listen to them. And have faith and patience!!! 10 millions stars and thank you's to Boston IVF Albany Center.Strongly not recommend to do your IVF here. Here is like a revolving door clinic, everyday you would have a new nurse. The nurses forget the medicines…. The Embryology team is…Strongly not recommend to do your IVF here. Here is like a revolving door clinic, everyday you would have a new nurse. The nurses forget the medicines…. The Embryology team is also a nightmare team… if google had zero star I would select zero starI can't say enough good things about Boston IVF at the Albany Center! I was a patient of Dr. Elguero's and did donor egg IVF. Dr. Elguero was wonderful- she made a very stressful,…I can't say enough good things about Boston IVF at the Albany Center! I was a patient of Dr. Elguero's and did donor egg IVF. Dr. Elguero was wonderful- she made a very stressful, challenging time bearable and was supportive and provided excellent care throughout the entire journey. I'm so happy that it was successful and that I'm currently 12 weeks pregnant! Would recommend this practice to anyone dealing with infertility.[caveat: my experience was 3 yrs ago] I've been meaning to transparently share that my experience was terrible. I'm honestly shocked at all the good reviews -- the low ones…[caveat: my experience was 3 yrs ago] I've been meaning to transparently share that my experience was terrible. I'm honestly shocked at all the good reviews -- the low ones resonate. I had a very rough experience at the clinic. Communication and coordination was atrocious -- making a call and getting answers was absurd. More importantly my interactions with Dr. Sonia Elguero were ROUGH. My first retrieval was mishandled, the eggs were way too mature under Dr. Elguero's supervision. The nurses inappropriately celebrated the number of eggs retrieved. Then I was told the testing results were in but they wouldn't give me the results because the Dr had to call. Then she called me at 6pm on NEW YEARS EVE, as if it was a favor she was doing me (after the results were in her office for days) -- and said, no eggs were suited for implantation and she WISHED ME A HAPPY NEW YEAR! Of course I was crushed and stunned at the way she delivered the news. But less emotionally -- I had a revered Dr in NYC review our approach, he pointed out all the missteps -- kindly offered to speak to Dr. Elguero, but instead I went to him for my remaining treatment AND I'M SO LUCKY TO SAY THAT I NOW HAVE A HEALTHY WONDERFUL MIRACLE LITTLE GIRL. That I'm 100% sure I would not have had I continued at Boston IVF. I was advanced in age, Dr. Elguero also said my chances were 5% to be successful. I think she states that because that's her personal success rate. Comms and office disorganization can be fixed, poor medical execution is inexcusable especially when dealing in the most sensitive area of reproductive science. [Response to the "Response from the Owner": Not sure a template boilerplate response is demonstrating personalized anything nor hearing the feedback.]Update! Our April 11th transfer was successful, and I now have a beautiful 10 week old little boy named Lucas. We suffered one loss and one failed transfer along the way, but the…Update! Our April 11th transfer was successful, and I now have a beautiful 10 week old little boy named Lucas. We suffered one loss and one failed transfer along the way, but the staff was nothing but supportive. They were the biggest cheerleaders. If it weren’t for them being who they are I wouldn’t have continued after January. I wanted to give up so badly, but their kindness and hope really made such a difference in my outlook of things. I was so sad when I was discharged to my regular OB, because I was going to miss seeing them on a regular basis. Special shout out to Kaitlyn, my nurse, and Lacey, the phlebotomist. Also Dr. Elguero of course. I haven’t had my transfer yet, so I’ll have to come back to update my results but so far it has been a fantastic experience. I’m working with Dr. Elguero and everyone at the Albany office, from front desk to nurses at the retrieval, is so nice. Dr. Elguero took the time in our initial conversation to go through my chart thoroughly, learn about my husband and I as a couple and individuals. She was invested from the beginning. She and I really clicked right away and she’s honestly one of the nicest people I’ve met. This is a difficult journey but so far having this team be a part of it has made it much better.Poorly run. Did testing with 2 different doctors there in 2 years and got drastically different answers. First doctor, Dr. Bove, said "if you were my sister, I'd tell you not to…Poorly run. Did testing with 2 different doctors there in 2 years and got drastically different answers. First doctor, Dr. Bove, said "if you were my sister, I'd tell you not to do it. You'll spend $20k and have no better chances than trying naturally." Second time around we just wanted to know if the dr recommended anything for us to try to help- meds etc. Dr. Resetkova is who we saw and she did the same workup as the first doctor and came to the conclusion IVF would be a great idea (despite that not being our concern. We specifically told her and her assistant we didnt want to do IVF). We did more research this time and had the right questions to ask. How many follicles were found on the ultrasound? This was not readily given to us, and my assumption is because the number was so low it would most likely result in a canceled cycle - I'm glad I knew to ask. I wasnt informed I'd be high dose for meds, another question I had to ask to find out. Why are these basic things not readily shared when reviewing MY case with ME? If you want to make an informed decision, you have to know what to ask because it wont be shared unless you ask. We would've been self pay as my insurance only covered testing. The cost came in at over $40,000 (double what Dr. Bove said which baffled me). It was difficult to get a list of meds and the general outline of the process because "we haven't been financially cleared yet". So we have to agree and start paying without knowing anything about the meds, how much they'll cost, a general idea of how many appts I (and my husband) need to leave work for, etc. There was also an overdue bill for my follow up appointment - an appt I was required to pay in full for before it could even take place. I inquired and was told the doctor changed my appt from a 30 min appt to a 45 min appt. I sent them a screenshot of my phone call for that appt which lasted 24 minutes and said I cant be billed for 45 mins when it lasted 24 mins. The office manager argued with me, attempted to yell at me, and was very unprofessional, so I told her I'm not paying it and our business is over. She calls back 2 weeks later to tell me the doctor didnt realize I was self pay so she reduced it back down so I have no balance. I have 3 doctors in my family who said that's not a normal practice for doctors to increase time like that. I STILL, months later, am getting requests to sign contracts from the nurse. If they cant stop sending requests to patients who decline service, it's hard to consider trusting them with such a major process. DO YOUR RESEARCH BEFORE DOING BUSINESS WITH THEM, or better yet, go to CNY Fertility in Latham for a fraction of the cost - and their prices are listed on their website.How can you thank someone for giving you your family? Everyone at the Albany office from Dr. Elguero to my nurse, Kim, to the ultrasound technicians to the phlebotomists to the…How can you thank someone for giving you your family? Everyone at the Albany office from Dr. Elguero to my nurse, Kim, to the ultrasound technicians to the phlebotomists to the receptionists have been kind, understanding, and disarming. We were given good and bad news during our time there and truly felt empathy from staff in the bad circumstances and excitement when we got good news. I had 5 transfers, resulting in 2 healthy babies - one in 2021 and one in 2024 - and I am forever grateful.After learning that I was not a candidate for tubal ligation reversal, my husband and I sought out Boston IVF. Our insurance was accepted there and they have a high success rate.…After learning that I was not a candidate for tubal ligation reversal, my husband and I sought out Boston IVF. Our insurance was accepted there and they have a high success rate. I could not have been happier with Dr. Bove and the entire Boston team for their knowledge and professionalism. We now have a beautiful 1 month old son and owe this joy to them. Thank you Boston IVF team for everything you have done for our family!This place is just ok. Dr. Eguero was just ok. She provided medical information and nothing more. Didn't even make eye contact with my spouse who was sitting next to me. She only…This place is just ok. Dr. Eguero was just ok. She provided medical information and nothing more. Didn't even make eye contact with my spouse who was sitting next to me. She only spoke directly to me, like he wasn't even in the room. They …Going to have a twins !!!! Thank God for the whole staff of Boston IVF and Dr Elguero with their courage, experience, and professionalism, they were welcomed and always made me…Going to have a twins !!!! Thank God for the whole staff of Boston IVF and Dr Elguero with their courage, experience, and professionalism, they were welcomed and always made me feel like family with attention during this stressful process. The best advice I received was to not to give up . Thank you and God bless you all.We are grateful for all the nurses and doctors at IVF. Dr Elguero listened attentively to our concerns. She was very empathetic and understanding during our whole journey. We…We are grateful for all the nurses and doctors at IVF. Dr Elguero listened attentively to our concerns. She was very empathetic and understanding during our whole journey. We would highly recommend visiting Albany IVF!I was a patient at Albany IVF for 12 years and because of them we have three beautiful babies. Dr Elguero was sweet, professional and very knowledgeable. The entire staff treated…I was a patient at Albany IVF for 12 years and because of them we have three beautiful babies. Dr Elguero was sweet, professional and very knowledgeable. The entire staff treated me with so much kindness and was truly there for the whole journey. I couldn’t say enough great things about this place.Dr. Elguero and every other member of my team were nothing short of INCREDIBLE for the entire 5 years that I've been with them. They fought for me through thick and thin and did…Dr. Elguero and every other member of my team were nothing short of INCREDIBLE for the entire 5 years that I've been with them. They fought for me through thick and thin and did not give up until I held my first rainbow baby in my arms in 2020. My nurse, Michelle held my hand through years of ups and downs, never letting go. They fought for me again in 2022 and gave me my 2nd miracle. I cannot recommend them enough and I'll never be able to adequately express to them how grateful I am to them for all their hard work. I wouldn't have my family without them. They are the most dedicated, knowledgeable, and compassionate team I've ever known. If you're looking for the best that IVF has to offer...BIVF Albany center is exactly where you need to be.Amazing and friendly staff! Very easy to get set up as a new patient, communication was clear throughout the entire process, scheduling and follow up was quick. I’ve had a…Amazing and friendly staff! Very easy to get set up as a new patient, communication was clear throughout the entire process, scheduling and follow up was quick. I’ve had a wonderful experience with Dr. Bove- I left the appointment feeling hopeful and excited for a clear plan to reach our goals.I was a patient, until I was told they stopped taking my insurance. They didn't stop taking my insurance, because someone with the same insurance has gone there since they told me…I was a patient, until I was told they stopped taking my insurance. They didn't stop taking my insurance, because someone with the same insurance has gone there since they told me this. I tried to ask the nurse questions when she called with my results, but she basically hung up on me. I would love to know how a nurse is able to do procedures and answer questions. I talked to a doctor once over the phone and she had to lock herself in her bathroom because her kids were home.We were very happy with the fertility treatments we received at BIVF. We primarily worked with Dr Bove with Dr Elguero also doing some of my retrievals as well. Both doctors were…We were very happy with the fertility treatments we received at BIVF. We primarily worked with Dr Bove with Dr Elguero also doing some of my retrievals as well. Both doctors were kind, empathetic, patient, and supportive. The nursing and imaging staff were top notch as well. Any time I needed assistance during or after hours, I was able to reach someone quickly. We ended up doing 5 rounds of IVF, tweaking the protocols as necessary each round. We now have enough embryos to complete our family and I recently gave birth to a very healthy baby boy. We cannot thank BIVF enough for helping us through our fertility issues.There is really so much that I could write here! I have been going to Boston IVF, the Albany location, for a couple years now. I had some pre-existing medical concerns that made…There is really so much that I could write here! I have been going to Boston IVF, the Albany location, for a couple years now. I had some pre-existing medical concerns that made me opt to start freezing embryos in the chance that I may become infertile. The entire staff, and I mean the entire staff, are absolutely tremendous, caring, knowledgeable, and helpful. From the folks who schedule appointments, to the financial clearance folks, to the techs, and the physicians- everyone is amazing. It is the most organized physician’s office I have ever been to- everything is well thought out, and they have made it super easy to follow instructions. I am now 12 weeks pregnant, and I am so thankful for all of the wonderful care I received at Albany IVF. Dr. Elguero was my physician and I have never met a physician as thorough as her. She is caring, understanding, and quite honestly a miracle worker. I am so thankful that this is where I decided to get care. I can’t thank them enough, and I hope this review helps folks who are struggling and need assistance to opt to use this location. I promise you will not regret it!We are very grateful for the doctors and nurses at Albany IVF that helped me complete my family. Dr. Elguero was extremely professional and knowledgeable. I was a patient during…We are very grateful for the doctors and nurses at Albany IVF that helped me complete my family. Dr. Elguero was extremely professional and knowledgeable. I was a patient during the beginning of the pandemic and even during lockdown, the entire staff was attentive to our needs and concerns. Would definitely recommend.We had a great experience with Dr. Bove and nurse Kim! They were great about talking through everything thoroughly and making sure we understood the whole process. The office was…We had a great experience with Dr. Bove and nurse Kim! They were great about talking through everything thoroughly and making sure we understood the whole process. The office was great with communication and answering any and all of our …We are so grateful to BIVF-Albany! We initially sought care at BIVF-Albany after genetic counseling indicating that to have a healthy biological child, we should do IVF with…We are so grateful to BIVF-Albany! We initially sought care at BIVF-Albany after genetic counseling indicating that to have a healthy biological child, we should do IVF with genetic testing. We worked with Dr. Elguero primarily, sometimes with Dr. Bove, and a variety of nurses. Every single person in their all-woman staff was professional, caring, patient, and communicative. The doctors and nurses were knowledgeable; the staff members doing blood draws and ultrasound become like family. We also had good experiences with women working the business side (front office, billing, etc.). They run a very tight ship, I never waited more than 5-10 minutes for an appointment. Although they are a busy practice, I never felt like just another patient. I am now 8 weeks pregnant with a confirmed heartbeat. IVF is an extremely tough process; we were so grateful to have professionals on our side that were communicative and patient.Thanks Boston IVF! Special thanks to Dr. Sonia Elguero and her team, as well as nurse kim, they made me feel warm during the test tube process, the process of test tube is mental…Thanks Boston IVF! Special thanks to Dr. Sonia Elguero and her team, as well as nurse kim, they made me feel warm during the test tube process, the process of test tube is mental and physical suffering, I thought about giving up, it was …Dr. Bove is a wonderful doctor. Being from NY’s capital district, we hear a lot about two fertility clinics in particular. When I first scheduled my consultation with Boston IVF,…Dr. Bove is a wonderful doctor. Being from NY’s capital district, we hear a lot about two fertility clinics in particular. When I first scheduled my consultation with Boston IVF, Dr Bove spent nearly an hour reviewing my medical history and Explaining the IVF process. She explained things thoroughly and with compassion. The ‘other clinic’ spent less than 10 mins with me on the phone. The decision was easy! The clinic runs like a well oiled machine. I was always in and out with minimal waiting. I mean like less than five mins in the waiting room. The doctors and staff are kind and helpful and I would recommend them to anyone. The nurses always return calls and they’re very reassuring. To give a bit more detail, I went through the process during COVID and it worked for me the first time around. Have faith and hope. You’re in good hands at Boston IVF!I went to Boston IVF desperate to have a baby. I was 44 at the time. My boyfriend and I had lost a baby to Trisomy 18 and struggled with infertility for nearly a year. Dr. Bove…I went to Boston IVF desperate to have a baby. I was 44 at the time. My boyfriend and I had lost a baby to Trisomy 18 and struggled with infertility for nearly a year. Dr. Bove took her time explaining the options available to us. I …Words could not express how I’m so grateful for Boston ivf in Albany. They made my dreams come true after struggling year’s to be a mom they made it possible. My baby was born…Words could not express how I’m so grateful for Boston ivf in Albany. They made my dreams come true after struggling year’s to be a mom they made it possible. My baby was born October 17 2020. I’m proud to say I’m a mom. I wanna thank my nurse Casey who was so understanding and compassion after the first try was a failure but she give me courage not to give up. I will recommend them because they care your not just a paper. Thank you to the entire team and my doctor. My doctors Sonya was amazing she had a plan and it was a success we first went to her office I cryed my eyes out because it been so hard over the years to have a child a lot of my friends was having kids. God is good this is a testimony that miracles happen and God put them in my life. Don’t give up hope.We are so blessed to have worked with Dr. Bove and the Boston IVF Albany staff.. Could not have asked for a better experience and staff. The staff constantly informed us of what…We are so blessed to have worked with Dr. Bove and the Boston IVF Albany staff.. Could not have asked for a better experience and staff. The staff constantly informed us of what was happening, what the next steps in our process were, and expertly handled any questions or concerns my husband and I had. We were fortunately lucky and blessed with TWINS after IUI. Can not say enough how amazing and helpful the staff are here. They truly make you feel like family and number 1 priority!Everyone at Boston IVF has been wonderful! After coming from CNY Fertility with a poor experience, I was happy to have a dedicated team that really supported my journey. My…Everyone at Boston IVF has been wonderful! After coming from CNY Fertility with a poor experience, I was happy to have a dedicated team that really supported my journey. My treatment plan was followed correctly and I always heard back from my nurse quickly. I think the biggest plus for me was that i had a speciifc team assigned to me. So i was always dealing with the same nurse and the same doctor and was not having my chart bounced around between everyone in the office. This made everything more organized and they new my treatment and background without having to explain myself every time. This team is really on top of things and i would highly recommend working with them. Thanks to everyone at Boston IVF - Albany!Update 11/18: I couldn't be happier. My husband and I recently found out we have our first little peanut on the way thanks to the staff at Boston IVF! We just "graduated" from the…Update 11/18: I couldn't be happier. My husband and I recently found out we have our first little peanut on the way thanks to the staff at Boston IVF! We just "graduated" from the IVF world last week and look forward to the remainder of our journey and meeting our little peanut come June. All in all, Boston IVF is great. Yes, when you meet with the doctor it will take a little longer for the appointment. So, be prepared for that. However, all other treatments and visits were quick, easy and painless. I was in and out for each appointment every time in 30 minutes or less. During our journey, staff at BIVF has become like family and friends. I cannot wait to give them Baby updates as my pregnancy progresses & eventually bring my little peanut in to the office. And of course, we will be back when we are ready for 2! Update: 4/21: With the rest of the appointments I had overall, everything was amazing and much better than my initial appointment. I did have to wait longer then I planned on for my most recent appointment on 4/19. However, like I said to my husband it's worth the wait as when the Doctor comes in to see you, they make sure that any questions you have are answered. They don't just rush you out the door. So, in my personal opinion I'd rather wait to see the Doctor and know they are helping each patient equally then wait and feel rushed. I'm excited to continue my journey and hopefully for my family to be growing in the near future. ♥️ Original Post: My first appointment was scheduled for 2:15pm, I was told to arrive at 2pm. I did as instructed and wasn't seen until 2:40pm,at which point my height, weight and blood pressure were taken and then I waited until 3pm to actually be brought to a room and talk with the Doctor. Considering that I've only had that one appointment, I'm going to give them the benefit of the doubt. However, I have 3 appointments in the next week so, my experience will either get better or worse.We had an amazing experience at Albany IVF and I would HIGHLY recommend them to anyone experiencing fertility issues. There are so many emotions and unknowns surrounding…We had an amazing experience at Albany IVF and I would HIGHLY recommend them to anyone experiencing fertility issues. There are so many emotions and unknowns surrounding infertility, but the staff (both clinical and office) made the process easy, less scary, and treated us like we were their most important patient every time we visited the office. When we were successful with our first IUI attempt, and it was time for me to be discharged, I literally hugged the nurses when I left! I miss them already - they are a great group and amazingly proficient at what they do - making dreams come true!Dr. Elguero and the clinical staff went above and beyond any expectations we had. Every single member of the staff made us feel comfortable and were always available for questions…Dr. Elguero and the clinical staff went above and beyond any expectations we had. Every single member of the staff made us feel comfortable and were always available for questions or concerns that we may have had throughout the process. The atmosphere was inviting and comforting for both myself and my husband. The patient portal was also a wonderful tool to have available for communication with the staff, reviewing labs and retrieving documents. I would highly recommend The Albany Center to anyone seeking more information on fertility.We worked with Dr. Elguera and had Casie as our primary nurse. I couldn't give them higher recommendations. Both we great, very kind and compassionate. With out them and the staff…We worked with Dr. Elguera and had Casie as our primary nurse. I couldn't give them higher recommendations. Both we great, very kind and compassionate. With out them and the staff at Albany IVF our current pregnancy would not have been able to happen.The head reproductive endocrinologist and infertility specialist, Dr. Sonia Elguero, at the Boston IVF Albany Center, gave us incorrect and inaccurate information, documented in…The head reproductive endocrinologist and infertility specialist, Dr. Sonia Elguero, at the Boston IVF Albany Center, gave us incorrect and inaccurate information, documented in writing. I was shocked at the level of unprofessionalism. …I'd heard nothing but good things about Boston IVF, and my experience was wonderful. I'd been charting my cycles for over a year, and my regular OBGYN was very dismissive of that.…I'd heard nothing but good things about Boston IVF, and my experience was wonderful. I'd been charting my cycles for over a year, and my regular OBGYN was very dismissive of that. Dr. Elguero had the opposite reaction, and asked to view my charts. It was tremendously affirming after the year-long chorus of "just relax and you'll get pregnant". She also discovered a thyroid issue that other doctors had missed. All of the rest of the staff were fabulous, too - friendly and professional, always taking the time to explain what was happening and why. They were kind and compassionate when I had a biochemical pregnancy, and celebrated with me when the next procedure was successful. Our baby is due at the end of October, and I couldn't be more excited. Something I appreciate in hindsight, now that I have many doctor's visits elsewhere, is how my appointments always started as scheduled. I realize now how rare it is for a patient's time to be respected in that way. To all the staff at Boston IVF, thank you. You helped me through one of the most difficult periods of my life, and words can't express how grateful I am for my excellent care.After 5 years of working unsuccessfully with other fertility centers we took a chance and switched to BOSTON IVF. Our experience from day one was different with them. Dr. Alper…After 5 years of working unsuccessfully with other fertility centers we took a chance and switched to BOSTON IVF. Our experience from day one was different with them. Dr. Alper was very honest with us about our Chances of conceiving due to …My experience working with Boston IVF at The Albany Center has been wonderful. Everyone there is so nice! They really go over all of your options and make sure to be honest and…My experience working with Boston IVF at The Albany Center has been wonderful. Everyone there is so nice! They really go over all of your options and make sure to be honest and open about the cost. I would recommend them to anyone having infertility issues.Very friendly staff and incredibly clean office. Clinic staff are usually running a few minutes early, which I appreciate since I am trying to get to work after my appointments.…Very friendly staff and incredibly clean office. Clinic staff are usually running a few minutes early, which I appreciate since I am trying to get to work after my appointments. Rns call back promptly when I call for information. Hopefully soon I can edit this post to say I am pregnant thanks to Boston IVF.Fantastic experience with all staff here. Dr. Elguero speaks to me respectfully and informatively without talking down to me. All of the nurses, ultrasound technicians, and office…Fantastic experience with all staff here. Dr. Elguero speaks to me respectfully and informatively without talking down to me. All of the nurses, ultrasound technicians, and office staff are amazing. I appreciate the office's conservative approach to treatment to stay within my insurance coverage while using treatments with high rates of success. Highly recommended!Dr. Neithardt is one of the most compassionate and knowledgable doctors I have ever worked with. My case quickly became extremely complex, and Dr. Neithardt always adjusted my…Dr. Neithardt is one of the most compassionate and knowledgable doctors I have ever worked with. My case quickly became extremely complex, and Dr. Neithardt always adjusted my treatment plan. When my FET's did not work, she was extremely thorough in the diagnostic testing that we pursued. Her knowledge and willingness to never give up on my case is no doubt critical to my current successful FET. I am eternally grateful to Dr. Neithardt and everything she has done for me and would unequivocally recommend her to anyone in the thicks of infertility. Every person should have a doctor like Dr. Neithardt.From the very first video consult, my husband and I felt like Dr. Elguero was truly looking out for us and had our best interest in mind. We got along instantly as I have a…From the very first video consult, my husband and I felt like Dr. Elguero was truly looking out for us and had our best interest in mind. We got along instantly as I have a science background and she’s just been so friendly and supportive the whole time... Menopur and Gonal-F. Triggered with Lupron before egg retrieval because of risk of OHSS. I responded really well to it all. 16 eggs retrieved, and 6 embryos were frozen...My major concern [with Dr. Elguero] was over 2 cycles, she transferred 2 eggs that had not reached blastocyst stage- meaning they were not embryos. She said my womb "gave them the…My major concern [with Dr. Elguero] was over 2 cycles, she transferred 2 eggs that had not reached blastocyst stage- meaning they were not embryos. She said my womb "gave them the best chance'- knowing likely nothing would happen. She allowed me to get my hopes up and think I was having a transfer until I arrived for my transfer to be told the news...This doctor [Dr. Elguero] heard me out and explained the ivf process in detail. ... First she suggested i get vaccines done ahead of time before my first in office appointment so…This doctor [Dr. Elguero] heard me out and explained the ivf process in detail. ... First she suggested i get vaccines done ahead of time before my first in office appointment so that it saves time and doesnt delay an ivf cycle. She also explained to me my options for ivf, iui, and looking at my tubal issues since i have a history of ectopic pregnancies. She let me know each step what to expect next and gave me names of who to contact with questions.Dr. Elguero looked at all of our results with great detail and gave us a very personalized plan for our IVF cycle. ... It felt like she was leveling with us and was never talking…Dr. Elguero looked at all of our results with great detail and gave us a very personalized plan for our IVF cycle. ... It felt like she was leveling with us and was never talking down to us or "mansplaining" (I've had some really bad experiences with other RE's who talked to me and my husband like we were babies or unintelligent) She was fantastic. She knew our case so well and she made us feel so good about our treament. Absolutely love Dr. Elguero and trust her totally.Dr. Sonia [Elguero] seems to be a good doctor, but my 2 cycles with her were complete failure, she is very busy and has no time to talk to patients during the cycle and only…Dr. Sonia [Elguero] seems to be a good doctor, but my 2 cycles with her were complete failure, she is very busy and has no time to talk to patients during the cycle and only nurses are dealing with you during the cycle. You get to see her only on day of procedure or if you are getting a bad news... My 2nd transfer was supposed to be 8 months after first failed transfer, it was frozen grade AAA embro. Unfortunately, I recieved a call on day of my transfer that my embryo just disintegrated on day of thaw, which seems most likely due to faulty freezing techniques or poor thaw techniques as embryologist was just cooking information without even looking at my file. Total dissappointment !!!![Dr. Sonia Elguero is ]Very friendly and knowledgeable but we did not get the expected results...1st IVF egg retrieval - Gonal-F, Menopur, and Ganirelix. Started on a low dose of…[Dr. Sonia Elguero is ]Very friendly and knowledgeable but we did not get the expected results...1st IVF egg retrieval - Gonal-F, Menopur, and Ganirelix. Started on a low dose of Gonal-F and Menopur and then had it increased because I wasn't responding well. Used crinone gel after a 3 day fresh transfer. For my 3 IUI's we only used Gonal-F and a trigger shot.It was good but she [Dr. Elguero] got my Hope's up to much for nothing. I was told my eggs where perfect and I should end up pregnant I got nothing out of 3 embryos. I was told I…It was good but she [Dr. Elguero] got my Hope's up to much for nothing. I was told my eggs where perfect and I should end up pregnant I got nothing out of 3 embryos. I was told I had 9 embryos left to freeze and I lost of them. I just dont understand what happen. I was so sure then end up with nothing. She a nice doctor very sweet the whole thing was good just dont understand.Dr. Elguero was kind, very communicative and caring. She genuinely expressed an interest in us as individuals and as a unique couple. My only criticism is that your interaction…Dr. Elguero was kind, very communicative and caring. She genuinely expressed an interest in us as individuals and as a unique couple. My only criticism is that your interaction with her is very limited unless you fight for more access.... I feel she is very knowledgable about my protocols... but not well versed in the male factor infertility that was affecting us. I found myself bringing research and options to her rather than the other way around, which is frustrating.She [Dr. Sonia Elguero] continued to bring up IVF several times in our very first consultation without any basic tests or procedures completed. The only thing we knew was that it…She [Dr. Sonia Elguero] continued to bring up IVF several times in our very first consultation without any basic tests or procedures completed. The only thing we knew was that it had been almost one year and I wasn't pregnant yet. I had a normal period, normal cycle, normal health history....pointed out to us within the first 5 minutes that we don't have coverage for IVF with our insurance plan and we should look into costs and/or if we had another health insurance option.Dr. Arroyo is a very kind man and explains things thoroughly. He and his wife also went through infertility, so he understands what we're going through. He is very diplomatic and…Dr. Arroyo is a very kind man and explains things thoroughly. He and his wife also went through infertility, so he understands what we're going through. He is very diplomatic and doesn't have super strong opinions, but does offer occasional advice. I do wish there was more direct communication. I usually have to talk to a nurse, who then talks to him, and then gets back to me.... I actually get to see him during visits unlike my other doctor.Dr. Elguero was very very thorough with explaining everything that was going on, she explained all the test results, and what to expect next. She really took the time to go threw…Dr. Elguero was very very thorough with explaining everything that was going on, she explained all the test results, and what to expect next. She really took the time to go threw past health test, run labs and rule everything out to get to the diagnosis that she did...Due to insurance reasons we had to do three rounds of Clomid and proves that they failed before we can move on with our next treatment. Started the first round with 50mg of clomid, that failed. Second round was 150mg of clomid, that also failed. 3rd round was also with clomid and that also failed. This was not a surprise as i suffer from amenorrhea. We are waiting approval to move on with our first IUIDr. Elguero is very knowledgeable and resourceful, but you have to make the effort to see her if your treatment plan isn't effective within a couple if months...No pregnancies…Dr. Elguero is very knowledgeable and resourceful, but you have to make the effort to see her if your treatment plan isn't effective within a couple if months...No pregnancies yet. Letrozole 7.5 mg per cycle and Ovidrel injectables along with bloodwork and ultrasounds...after the initial consultation, I never heard from her or saw her unless I made the appointment to discuss the next step in the treatment plan.We would fully recommend Dr. Elguero to anyone who wants a knowledgeable, experienced, and compassionate fertility specialist...was up front about pros and cons to help us in…We would fully recommend Dr. Elguero to anyone who wants a knowledgeable, experienced, and compassionate fertility specialist...was up front about pros and cons to help us in decision making on how to proceed with possible treatment routes, and was compassionate and supportive when we experienced two pregnancy losses along the way....adjusted treatment appropriately. The end result is our perfect, beautiful daughter. We can't recommend her highly enough.She [Dr. Elguero] always took the time to study my situation and know what she was talking about when meeting. She would talk about my situation in relation to others but always…She [Dr. Elguero] always took the time to study my situation and know what she was talking about when meeting. She would talk about my situation in relation to others but always go back to me and my age and my life and make me feel comfortable in the process and she always listened to me. When I would call and speak with my nurse, the doctor always got right back to me with information and always gave me an answer...she was easy to talk with about a not so easy to talk about topic. I felt comfortable discussing my test results and going over our plan for fertility treatments. I felt like she always took the time to give me an answer to be sure she studied all my results from tests/procedures before giving me an answer.I dont recall seeing her [Sonia Elguero] alot. I felt she was professional but not as compassionate as i thought she would be. The techs were very nice. I do believe she initially…I dont recall seeing her [Sonia Elguero] alot. I felt she was professional but not as compassionate as i thought she would be. The techs were very nice. I do believe she initially did my iui, but unfortunately it failed.... I used clomid for 4 cycles, and an injection for one of those cycles with iui.... The monitoring was around $300. Iui with sperm was about $500She [Dr. Elguero] was nice but u feel like she wasn’t there for me. Would have liked her to pop in once in a while during treatment . I feel like much more could have been done.…She [Dr. Elguero] was nice but u feel like she wasn’t there for me. Would have liked her to pop in once in a while during treatment . I feel like much more could have been done. Results were another issue that I would have liked to talk to her about but I got discouraged ... I always seen nurses [Boston IVF - Albany]. I only seen dr when she wanted to go over something ...Dr Elguero seems almost nervous or awkward when she talks to you, which made me feel less confident in her knowledge/abilities when I first met her. After more appointments with…Dr Elguero seems almost nervous or awkward when she talks to you, which made me feel less confident in her knowledge/abilities when I first met her. After more appointments with her, I was less worried about it. It's just her personality. She's pretty upfront with her explanations of things, and has no issue explaining things in simpler terms to ensure you understand....It seemed like she would have experimented more loosely if we weren't so concerned about the cost,She [Dr. Resetkova] was very interested in making sure she followed up on my questions, she spoke to me in passing and took the time to ask questions to follow up as she made sure…She [Dr. Resetkova] was very interested in making sure she followed up on my questions, she spoke to me in passing and took the time to ask questions to follow up as she made sure I understood the process...She asked alot of questions, required medical tests and followed up with phone calls. She took the time to listen and offer options. We are not well off so she worked with our insurance to do what was covered.Dr. Elguero is smart, patient, and thoughtful. I am always impressed with her knowledge of my history and the way that she adjusts protocols based on my specific needs. Dr.…Dr. Elguero is smart, patient, and thoughtful. I am always impressed with her knowledge of my history and the way that she adjusts protocols based on my specific needs. Dr. Elguero is honest and does not create unrealistic expectations. She always listens to my concerns and ideas. It is clear that she values patient autonomy.... I’ve done several IVF cycles with Dr. Elguero. Each cycle she adjusts the protocol based on the response in previous cycles. Medication dosages are adjusted throughout each cycle depending on the body’s response.We did not want to do IVF, and we were paying full price out of pocket. Dr. Elguero considered these things with our treatments and gave up options with different price points. We…We did not want to do IVF, and we were paying full price out of pocket. Dr. Elguero considered these things with our treatments and gave up options with different price points. We did 4 IUIs with Clomid and did not do monitoring (too expensive for us) and did ovulation predictor kits at home instead. We got 1 chemical pregnancy and 3 negatives. We suspected endometriosis, so Dr. Elguero did an exploratory surgery. We did not find endometriosis, but I was satisfied with the surgery and glad I did it to make sure. Then we did a round of injectables with monitoring and IUI with a negative result.She [Dr. Sonia Elguero] takes the time to explain results, the why, the what and everything in between...definitely is soft spoken but very knowledgable and has your best interest…She [Dr. Sonia Elguero] takes the time to explain results, the why, the what and everything in between...definitely is soft spoken but very knowledgable and has your best interest at hand. She makes sure to stop and explain everything she goes over with us and continues to see if we understand or have any questions of what was just reviewed... she doubled the dosage to increase chances of producing more eggs for a better probability to get pregnantShe [Elguero] made it all about us. All about what we were going through. All about what I needed to be able to have a baby....She is amazing. Very personable. Very blunt....She…She [Elguero] made it all about us. All about what we were going through. All about what I needed to be able to have a baby....She is amazing. Very personable. Very blunt....She started from the beginning and treated me and what was wrong with me with what was wrong with me after battling ovarian cancer...She wanted to remove the blocked Fallopian tube and make sure that it was clear to have a baby. That nothing could hurt our chances.I was put on a higher dose of meds after...as my body was not responding to the hormones. Increasing as [Dr. Sonia Elguero] requested resulted in the retrieval of 7 eggs, 6…I was put on a higher dose of meds after...as my body was not responding to the hormones. Increasing as [Dr. Sonia Elguero] requested resulted in the retrieval of 7 eggs, 6 fertilized, 1 embryo and a singleton delivery...chose a single embryo transfer as I was in good health and young...I only had one embryo to transfer. She did however go over the 2 options and did explain the pros and cons of both.Dr. Elguero is very knowledgeable in the field of fertility. She has a very scientific approach to treatment, and clearly explains both the diagnosis and her plans for treatment.…Dr. Elguero is very knowledgeable in the field of fertility. She has a very scientific approach to treatment, and clearly explains both the diagnosis and her plans for treatment. She is very dedicated to finding out what could be causing the infertility and set up a whole bunch of tests for us. ... She also checked on our mental and emotional well being during each appointment, and took our preferences into account when deciding on treatment options. ...She [Dr. Sonia Elguero] was always very thoughtful, sensitive, and straight forward with us. She helped us get through very hard times... She was always wonderful at explaining…She [Dr. Sonia Elguero] was always very thoughtful, sensitive, and straight forward with us. She helped us get through very hard times... She was always wonderful at explaining our previous failed cycles, what could have gone wrong, and what she would recommend we do to fix it for the next cycle. She always answered any questions we had. We felt more like family at this office with Doctor Elguero than just a number.I wish that I had seen her [Dr. Sonia Elguero] more often and I wish that I had direct access to her through a portal...She was excellent and I felt like she was really going to…I wish that I had seen her [Dr. Sonia Elguero] more often and I wish that I had direct access to her through a portal...She was excellent and I felt like she was really going to tailor treatment to me. In prior experiences it seemed like doctors were just guessing and throwing everything at me to see what stuck, rather than looking at my case as individual. At one point she heard that I was on the phone with a nurse and she actually took the time in the middle of her day to get on the phone with me without scheduling. She never rushed me.My treatment needed to be tweaked following a chemical pregnancy and then non response. Dr. Elguero was thorough and gentle in her discussion regarding our path forward. It was a…My treatment needed to be tweaked following a chemical pregnancy and then non response. Dr. Elguero was thorough and gentle in her discussion regarding our path forward. It was a negotiation rather than a forced plan...Very personalized conversation, where my needs and concerns were addressed...My body has a lack luster response to letrozole, so a booster was needed and we discussed moving on to a highly monitored, low dose injectable cycle if I still did not respond. Dr. Elguero was very concerned about over response to injectables.Ask her [Dr. Elguero] to test every possible scenario and try to figure out what’s keeping you from getting pregnant rather than repeating treatments that are unsuccessful...She…Ask her [Dr. Elguero] to test every possible scenario and try to figure out what’s keeping you from getting pregnant rather than repeating treatments that are unsuccessful...She was very sweet. Very informative. But never felt like we were actually looking for the problem and taking care of it. We just did treatment after treatment with no results... I don’t feel like she tried to figure out our issue. Just kept doing treatment after treatment with no result. We had 5 rounds of IUI and we just kept going back for more rather than testing to see what’s wrong.She [Dr. Elguero] was always honest, kind, and considerate, she always takes the best evidenced based practice and applied it to my case...She was warm, kind and considerate.…She [Dr. Elguero] was always honest, kind, and considerate, she always takes the best evidenced based practice and applied it to my case...She was warm, kind and considerate. While meeting with her everything thing was throughly explained...She's very smart but it's hard to get in contact with her you have to go through your nurse.Dr. Elguero always takes the time to see how you are doing emotionally throughout the entire process and is always available to talk...always made sure I understood all of the…Dr. Elguero always takes the time to see how you are doing emotionally throughout the entire process and is always available to talk...always made sure I understood all of the procedures and medications...We first started with IUI using clomid. We tried this for six rounds. The third round we had a chemical pregnancy. The rest were unsuccessful. We then moved on to IUI with injections. Dr. Elguero suggested we move to IVF; however, knowing that we did not have insurance, she worked with us to try the most effective way possible to get pregnant at the lowest cost.Although she [Dr. Elguero] was very informative regarding stats, she was very rigid. Not personable at all. I reported that I was having an allergic reaction to meds (Follistim),…Although she [Dr. Elguero] was very informative regarding stats, she was very rigid. Not personable at all. I reported that I was having an allergic reaction to meds (Follistim), and she continued to have me take it for multiple courses of treatment.... I ended up producing only 2 mature follicles (on Follistim). The doctor discouraged me from following through with IVF and told me they didn't want to do a surgical procedure on me with only 2 follicles.The biggest factor was that she [Dr. Elguero] was honest she told us when she would and wouldn’t take embryos based on their grades and we didn’t feel that we were dollar signs. I…The biggest factor was that she [Dr. Elguero] was honest she told us when she would and wouldn’t take embryos based on their grades and we didn’t feel that we were dollar signs. I would say the only weakness is not doing our actual egg retrieval. But she choose to be aggressive with medications which worked bc I never had so many eggs ready...Quick call back time and quick reply to messages with questions from me, honest with myself and husbandShe [Dr. Elguero] was great and always took time to call me back if I called with questions and made me feel very hopeful...the first doctor I saw that cared to look into why I…She [Dr. Elguero] was great and always took time to call me back if I called with questions and made me feel very hopeful...the first doctor I saw that cared to look into why I was losing so many pregnancies. I did not get pregnant again yet but that was by choice and now I know that there is a way to make this possible next time...Many blood tests to find out what was wrong as well as scans.Dr Elguero suggested we do IUI with clomid and the trigger shot. She promised she was going to be the one to do it since I have a tricky cervix. However, she sent her nurse…Dr Elguero suggested we do IUI with clomid and the trigger shot. She promised she was going to be the one to do it since I have a tricky cervix. However, she sent her nurse practioner to do the first 2 instead - both done incorrectly we found out later (never getting the catheter through the cervix)... I told her that morning before the IUI that it felt like I had already ovulated the day before. Rather than checking to confirm ovulation/ rescheduling for the following month, she said "okay this is perfect timing then".She [Dr. Sonia Elguero] is great and sat down with us to go over our history and was very calm And compassionate. She explained our treatment plan in laments terms and made us…She [Dr. Sonia Elguero] is great and sat down with us to go over our history and was very calm And compassionate. She explained our treatment plan in laments terms and made us feel positive and excited. We are very grateful for her... Very friendly and open about treatment plan and explained things in a way That non medical folks can understand.. I wasn’t ovulating at specific times so she helped us ensure I would ovulate and have timed intercourse.Dr. Elguero is very science-based in her treatment approach. She reviews treatment history at every appointment and details how that influences her treatment plans. I felt like I…Dr. Elguero is very science-based in her treatment approach. She reviews treatment history at every appointment and details how that influences her treatment plans. I felt like I was able to take the time I needed in appointments to have all of my questions answered and to process the information from the doctor. She was also ready to cite studies and current research backing up her recommendations. I appreciate the way she presents the optionsI only did a phone consultation with him [Dr. Bayer] because I was out of state, I never met him in person. But in the phone he was very positive, let me ask questions and…I only did a phone consultation with him [Dr. Bayer] because I was out of state, I never met him in person. But in the phone he was very positive, let me ask questions and answered them fully. I wish I had met him in person but it didn’t happen...We used an egg donor at this facility [Boston IVF - Albany]...I was out of state he was very nice and professional...Our lab work was put into the patient portal wrong, we received a very late phone call with our pregnancy resultsShe [Dr Sonia Elguero] was nice but not extraordinary. She was not as familiar with my history at our visits as I would have liked and she seemed to have a standard educational…She [Dr Sonia Elguero] was nice but not extraordinary. She was not as familiar with my history at our visits as I would have liked and she seemed to have a standard educational "spiel" that she gave me when we got to the point of her explaining and recommending moving on to IVF. During my IUI cycles I did not really communicate with her and the nursing staff seemed to run the show, so I feel that I can't evaluate Dr. Elguero very well as she was so uninvolved in my treatment.Sonia [Elguero] was lovely. I always felt paid attention to and she answered any question we had. She was great at de-coding the jargon and telling us what was going on. But,…Sonia [Elguero] was lovely. I always felt paid attention to and she answered any question we had. She was great at de-coding the jargon and telling us what was going on. But, we've only seen her twice in nearly 9 months going to this clinic [Boston IVF]. ... We're a same sex couple not (yet?) experiencing infertility, and my wife (who will carry) is 28 with regular cycles. ... We're having issues with the opk but our doctor didn't switch us to use the trigger shot until the 4th cycle... probably because she's so difficult to schedule with.Who you would meet
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Boston IVF - The Albany Center
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