Warning to all men. They are more than happy to take your money to run tests on you. But they will not see male patients nor will they explain your testing and proceed to leave it…Warning to all men. They are more than happy to take your money to run tests on you. But they will not see male patients nor will they explain your testing and proceed to leave it up to your PCP to do the hard work. Future male customers bewareFertility clinic
Bluegrass Fertility
Lexington, KY · (859) 260-1515
- Website
- bluegrassfertilitycenter.com
- Phone
- (859) 260-1515
- Location
- Lexington, KY

Patient reviews
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34 excerpts on this page20 Google reviews
I thought it would be okay to go here because I was not needing extensive care -- but please do not make this mistake. Do not waste your time. All of the other reviews are very…I thought it would be okay to go here because I was not needing extensive care -- but please do not make this mistake. Do not waste your time. All of the other reviews are very accurate in how they describe the experience. Rude. Insensitive. Dismissive. Pushy. Waste of time. I never do reviews -- but with something as precious as this? Do. Not. Go. Here.Absolutely no signs. If you don't know where to go, you're gonna do like me and have to just go into a random building and ask for directionsI feel so defeated. This is the only office in Lexington that takes Anthem Blue Cross. The coverage we have is limited so I did go into this appointment with an open mind. The…I feel so defeated. This is the only office in Lexington that takes Anthem Blue Cross. The coverage we have is limited so I did go into this appointment with an open mind. The nursing staff and scheduling staff are great. However, Dr. Aktin's himself is trash. He came in the room, threw some papers at my husband and I, told us the INSANE cost of everything and sent us on our way. He didn't ask us what our concerns were. He didn't ask anything. He didn't ask what options I'm comfortable with or anything. I've never felt as much like a dollar sign in that moment and judged IMMEDIATELY for possibly not having the money for testing (we don't but I felt so dismissed for this). I'm heartbroken for my husband and I because I don't know even where to go from here. He was in our room for maybe 30 secs. I'm thankful this appointment was covered because, if it wasn't, i would have told them to send it to collections and I wouldn't have given them a dime I was so mad and upset.Don’t go there. 4 rounds of ivf without proper testing or monitoring ( no testing at all not a single lab test) The doctor is nonverbal he has a huge communication issue. Imagine…Don’t go there. 4 rounds of ivf without proper testing or monitoring ( no testing at all not a single lab test) The doctor is nonverbal he has a huge communication issue. Imagine 4 cycles of ivf without any lab testing and every time i questioned that he will reply with the new studies recommended no lab testing no hormones monitoring! Im the one to blame i should’ve left and not retuned back since my first appointment when he got excited when i said im here for ivf so he through the folder on the floor and rushed out to bring me a copy of what i start calling worksheets of instructions. They will tell you nothing but an outdated copy of a worksheet for every cycle. I kept going back because i felt i want to give my embryos a chance and didn’t trust the quality of the lab to transfer my embryos to a different clinic. The lab is severely outdated the lab tech/ embryologist lives in Michigan and she’s only there one week a month!. No human kindness from the doctor or the nurse. I can’t understand how this place is still open. Worst experience ever I won’t recommend this doctor to my worse enemies. At my third transfer im very sure it wasn’t even in my uterus he took forever and was nervous and i felt the fluid on my thigh. I cant forgive myself for wasting my time and 15 eggs at this clinic. He never even discussed with me why the ivf cycles were failing. Never even suggested a different plan or a specific plan for me nothing Not professionalFacility was unclean. Had stains on the carpet. Customer service skills are minimal. Staff was very rude to work with, unwilling to answer any questions. Ran some lab work with…Facility was unclean. Had stains on the carpet. Customer service skills are minimal. Staff was very rude to work with, unwilling to answer any questions. Ran some lab work with them and was told they would send over the results the following day, two days later, our doctor that ordered the test had not received them. Called the fertility center and couldn't get an answer, so left them a voicemail. The lab tech called back on the fourth day and rudely told us she sent them already. Oddly enough, as soon as we got off the phone with them, our doctor called and just received the test results in minutes before. Won't be returning to this office ever again.please don't go here. the nursing staff AND the doctor were rude and did not show compassion towards my situation in any regard at ANY OF MY APPOINTMENTS. when i went for the…please don't go here. the nursing staff AND the doctor were rude and did not show compassion towards my situation in any regard at ANY OF MY APPOINTMENTS. when i went for the transvaginal ultrasound, the doctor didn't even speak to me before he shoved the probe inside me and JERKED it around so much it hurt. when it was over, neither him or the nurse said anything to me except, "get dressed." I wish this was an exaggeration. I teared up because I felt so violated and disrespected. there is a list of things i hated about my experience here. no woman or person deserves to be treated with such insensitivity.Not to raise any concern, but I’ve been told by more than one individual that a male Dr. Attempted an exam intoxicated and was nearly unintelligible with slurred speech. Please…Not to raise any concern, but I’ve been told by more than one individual that a male Dr. Attempted an exam intoxicated and was nearly unintelligible with slurred speech. Please find god; otherwise, I will pray for you.I would recommend bluegrass fertility to anyone. Dr Akins is very knowledgeable and the staff were as well and friendly. Thanks to them my son was born in 2014. One of the nurse's…I would recommend bluegrass fertility to anyone. Dr Akins is very knowledgeable and the staff were as well and friendly. Thanks to them my son was born in 2014. One of the nurse's told me possibly I could get pregnant on my own. She said it could be 6 months or 10 years. She was right it took 7 years. I am currently 10 weeks pregnantThe nursing staff is the only good thing about this place. A scheduling error on their part this morning has had me running all over Lexington to try and get scans and bloodwork…The nursing staff is the only good thing about this place. A scheduling error on their part this morning has had me running all over Lexington to try and get scans and bloodwork done. They tried to be helpful but had the error not happened in the first place, I wouldn’t be in the mess I’m in now. When you are doing IVF every day matters when it comes to tests and medicine. Trying to get them or anyone to understand that has been a nightmare. Because of their issue this morning my lab work will not be same day and make it where it needs to be. This could potentially hurt our chances for this window. I will not be back to this office. Take your chances, but I would not recommend them to anyone struggling with fertility. We all deserve better than this.This facility was recommended to us by our local oncologist since once my husband starts treatment there’s a possibility it will affect our ability to have more kids. We were both…This facility was recommended to us by our local oncologist since once my husband starts treatment there’s a possibility it will affect our ability to have more kids. We were both pretty disappointed with our experience so far. The first time we went they said they needed $400 up front before we could be seen, which wasn’t detailed when we made the appointment. So we rescheduled and came back. When I tell you we were both extremely confused, no one explained a single thing. We got taken to a room, was told to leave a sample. THATS IT. No explanation about how the whole process works, no information about any of it , it was ridiculous! After the sample was left we were told ‘we’ll call you’ and sent on our way and that was it. I wish I was exaggerating but I’m not! I’m very suspicious about this place as our visit felt 100% transactional.Our very first appointment there was extremely disappointing. The nurses were nice but he didn’t ask about what we would like to do. He didn’t even recommend bloodwork. He just…Our very first appointment there was extremely disappointing. The nurses were nice but he didn’t ask about what we would like to do. He didn’t even recommend bloodwork. He just handed us the paperwork of what he thought we should do and then walked out. Our initial appointment lasted a whopping 15 minutes.Was advised while setting up appointment, that my insurance would be accepted. Waited months for the appointment and wasted time going just to be told they don’t accept it. DO…Was advised while setting up appointment, that my insurance would be accepted. Waited months for the appointment and wasted time going just to be told they don’t accept it. DO BETTER!They were very easy to work with setting up an appointment for analysis but have never been able to speak to them since! I like to pay bills by phone but they won't answer and…They were very easy to work with setting up an appointment for analysis but have never been able to speak to them since! I like to pay bills by phone but they won't answer and won't return a messageI am writing this based off my first appointment I had. The women who worked there was super nice and helpful which brings this to a two star. Now when I seen the doctor himself…I am writing this based off my first appointment I had. The women who worked there was super nice and helpful which brings this to a two star. Now when I seen the doctor himself he seemed in a hurry and already had in mind what he wanted me go do, with my situation I had options but his option gives him more money. This isn't my first time down this road as I seen a fertility specialist in Austin TX who was absolutely amazing. I have looked up another RE and won't be going back here. I do have to get my sugar under control first according to blood work which was seen at this visit and I'm okay with that which brings this to 3 stars but after that visit I definitely was not planning on going back there even before I found out . After doing this once before I know how it's supposed to go the right way. If you like them being in a hurry and caring more about money than the right route for you to go this may be the place for you. I'd rather pay a new consultation fee for a different person than go back here. I myself have seen good and bad reviews for here. Maybe you will have a better experience than I did.Dr. Akin and his staff are wonderful to work with. Even during a stressful time in our life, they always made us feel comfortable and at ease. Choosing Dr. Akin was one of the…Dr. Akin and his staff are wonderful to work with. Even during a stressful time in our life, they always made us feel comfortable and at ease. Choosing Dr. Akin was one of the best decisions my husband and I have made. We highly recommend Dr. Akin!He [Dr. James Akin] was very helpful and patient, he treated you as a human, not as a patient and made you feel important. It was easy to get an appointment and the staff was very…He [Dr. James Akin] was very helpful and patient, he treated you as a human, not as a patient and made you feel important. It was easy to get an appointment and the staff was very caring. You feel like he explained everything thoroughly and explained risks...With our first cycle of IUI you need to take clomid on days 3-7 then come back for an ultrasound on day 10, 11 or 12 of your cycle then you will be told when to take your HCG injection and will come back for the procedure 1-2 days after the injection.[Dr. James Akin is] Straight forward...you may need to be well versed in order to get the best out of it. He is willing to answer any questions.He seems to love what he does and…[Dr. James Akin is] Straight forward...you may need to be well versed in order to get the best out of it. He is willing to answer any questions.He seems to love what he does and really wants to help. He is not overly talkative and does have a plan he wants to follow and you have to go during his given dates...he will probably want to do a 5 day embryo transfer so make sure you want to do that...Ganal shots at first were 225 daily then uped to 300 due to my eggs being smallDr. Akin made me feel like a human because he allowed me the opportunity to conceive my precious son. Never once, did he mention my age (44) as a negative factor...very humble…Dr. Akin made me feel like a human because he allowed me the opportunity to conceive my precious son. Never once, did he mention my age (44) as a negative factor...very humble doctor who has compassion for mother’s to be...I will always be grateful for the life, my son Jude, that Dr. Akin assisted in giving us.Dr. Akin does have a dry personality but with humor as well...made me feel like he cared and never made me feel as if I was asking dumb questions...husband has non-obstructed…Dr. Akin does have a dry personality but with humor as well...made me feel like he cared and never made me feel as if I was asking dumb questions...husband has non-obstructed azoospermia...had a TESE surgery to remove whatever could be found from inside his testicles...proceeded with our first round of IVF using ICSI...transferred 2 Embryos and became pregnant but later miscarried. A few months later we completed another round of IVF with the same results-2 embryos ending in miscarriage.[Dr. Akin] is very honest and will not give false hope but is very compassionate with his care...was the first one to take my journey with infertility serious and not just put me…[Dr. Akin] is very honest and will not give false hope but is very compassionate with his care...was the first one to take my journey with infertility serious and not just put me through a bunch of unnecessary IUI’s and meds that hadn’t worked in the past... strengths are his knowledge, honesty, and compassion. He thoroughly explained how PCOS, hypothyroidism, and stage 4 endometriosis was affecting my fertility. He explained our options and was very forthcoming with his success rates and was very honest regarding the outlook of our case. We appreciated that he gave us no guarantees as we had heard these things in the past. He just gave us open and honest outcomes.Clomid, 6 cycles at 100 mg [starting protocol with Dr. James Akin]. Each time I produced multiple follicles with the last time showing 6. After not becoming pregnant, he feels…Clomid, 6 cycles at 100 mg [starting protocol with Dr. James Akin]. Each time I produced multiple follicles with the last time showing 6. After not becoming pregnant, he feels like IVF is the best next step...does not do any unnecessary tests or procedures like some doctors may do...very professional but warm as well...is very informative and knowledgeable. He never rushes and answer any and all questions you may have. Dr. Akin has performed 6 IUIs to date and we are now discussing In Vitro Fertilization. My husband and I have used donor sperm, Clomid and trigger shots.On our first visit, I felt rushed. I am not sure if he [Dr. James Akin] had went over my previous medical records that were sent to him. I needed in-depth information. I had…On our first visit, I felt rushed. I am not sure if he [Dr. James Akin] had went over my previous medical records that were sent to him. I needed in-depth information. I had questions. Yet when I asked, he was quick to shut me down and tell me to "wait until I finish". That was an immediate turn-off. I also did not like how he went straight to discussing IVF, like there were no other options.[Protocol with Dr. Akin was] 3 cycles with 150mg of Clomid + timed intercourse...3 cycles with 150mg of Clomid + IUI I ovulated on the Clomid and my husband's count was high, but…[Protocol with Dr. Akin was] 3 cycles with 150mg of Clomid + timed intercourse...3 cycles with 150mg of Clomid + IUI I ovulated on the Clomid and my husband's count was high, but motility was only about a quarter of what they generally look for (found this out after the 6 cycles once we moved to another clinic)...he doesn't give a lot of time. During our 3 IUIs, he was in the room and gone within 3 minutes. I understand it is a process that he does day in and day out but it is a really big deal to the people trying to conceive.The speed at which some of my visits were paced sometimes gave me the feeling that I was just a number, but he [Dr. Akin] always knew my history...kind of leaves someone who has…The speed at which some of my visits were paced sometimes gave me the feeling that I was just a number, but he [Dr. Akin] always knew my history...kind of leaves someone who has no idea about fertility issues a little overwhelmed. But he was always honest in explanations and more then willing to answer all questions and concerns...In my 3 IUI cycles I was prescribed clomid 50mg twice daily for cycle days 3-7. An intrauterine ultrasound was typically done on CD 10,11 or 12 to measure follicle size and determine when to order the trigger shot. I self administered the trigger shot about 24 hours before the IUI.He was caring and explained what he was doing, pros and cons, success rates. He was hopeful but didn’t give false hope. ... I asked for the transfer of 2 embryos and that’s what…He was caring and explained what he was doing, pros and cons, success rates. He was hopeful but didn’t give false hope. ... I asked for the transfer of 2 embryos and that’s what was done. He explained the possibility of multiples. ... I had a fresh transfer that was unsuccessful and then a frozen transfer that resulted in twins. ... He is a great doctor but you also have to do your part.1. Consult- Everything I told the nurse, I told him [Dr. James Akin] . Short, only 10 minutes. 2. HSG- He did this before even trying Clomid alone. There was a scheduling error,…1. Consult- Everything I told the nurse, I told him [Dr. James Akin] . Short, only 10 minutes. 2. HSG- He did this before even trying Clomid alone. There was a scheduling error, and when I should up on the date he gave me, he got upset when I called him. He only does them on Tuesday morning it seems. I don't remember the exact cycle days for the following months, but they seemed to be more about when Dr. Akin was free, or the day of the week, rather than when might be best in my cycle.Dr Akin is very understanding and took time to actually listen to me. He wasn't condescending like some doctors can be. He made sure I understood everything before the appointment…Dr Akin is very understanding and took time to actually listen to me. He wasn't condescending like some doctors can be. He made sure I understood everything before the appointment was over. He ordered a thorough blood test and HSG test to further understand my situation.... First he did an ultrasound of my uterus and ovaries. He confirmed PCOS, a tilted uterus and he suspected endometriosis....He prescribed clomid and suggested IUI...I feel like Dr. Akin is very knowledgeable when it comes to fertility. Dr. Akin's bedside manner and communication is lacking. I feel like every time I saw him he was rushed to…I feel like Dr. Akin is very knowledgeable when it comes to fertility. Dr. Akin's bedside manner and communication is lacking. I feel like every time I saw him he was rushed to get in and out. Also most of my questions were answered by the nurses not him because he didn't have time.... I took clomid for the 3 IUIs I completed. For the 2 IVFs I've completed and the one I'm starting next week I took cetrotide, menopure, gonal-f, and a trigger shot.Dr. Akin seemed very thorough, caring, and concerned with my treatment. He was always available to answer any questions, especially during times there was complication. He seemed…Dr. Akin seemed very thorough, caring, and concerned with my treatment. He was always available to answer any questions, especially during times there was complication. He seemed very concerned for my general well being.... IUI was not recommended for us due to my husband having male factor infertility. Dr. Akin recommended IVF with ICSI. Dr. Akin administered a HSG procedure to assess my uterus amd ovaries for cysts.Your body is timed to his [Dr. James Akin] schedule - he only does retrievals and transfers on certain days of the month. This is convenient for planning, but you are putting…Your body is timed to his [Dr. James Akin] schedule - he only does retrievals and transfers on certain days of the month. This is convenient for planning, but you are putting yourself through treatments to get you on his time table and that can be exhausting and impersonal. I also felt like the staff had to prep him before he came into the room, ie. "she had a failed FET last time, etc." I felt like he didn't know who I am and I am in the middle of my second attempt to conceive.He [Dr. James Akin] was very honest and realistic. I just didn’t get that warm, fuzzy feeling during our apppintment. It just seemed very sterile.... I had my initial work up with…He [Dr. James Akin] was very honest and realistic. I just didn’t get that warm, fuzzy feeling during our apppintment. It just seemed very sterile.... I had my initial work up with Dr. akin. It was a relaxed atmosphere as we just sat on couches in his office to chat about our history. He is nice but we just didn’t seem to fully connect. He is straight forward and honest but not warm and fuzzy.Dr Akin is straight forward dr. He explains everything and listens to your concerns. He is always available even after hours if he needs to be called. He does all of his…Dr Akin is straight forward dr. He explains everything and listens to your concerns. He is always available even after hours if he needs to be called. He does all of his procedures including Ultrasound... [Eset Approach] 1st time we transferred 2 and he was ok with that. After that we only choose to transfer one... Dr Akin and his staff [Bluegrass Fertility] are always amazing and take time to talk to you and explain every processHe [Dr. Akin]was extremely knowledgeable even when dealing with a rare genetic disease most haven’t heard of. ... He had spent extensive time before our consultation researching…He [Dr. Akin]was extremely knowledgeable even when dealing with a rare genetic disease most haven’t heard of. ... He had spent extensive time before our consultation researching my case & our genetic condition. He spent a lot of time with us in consultation. ...They [Bluegrass Fertility] were a little quick, in my opinion, to suggest using an egg donor after two failed cycles of not producing enough eggs.Who you would meet

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Bluegrass Fertility
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